Palazzo

119 Reviews
(866) 263-3001
3325 South Las Vegas Boulevard, Las Vegas, NV89109
92% got a Vegas Hotel Deal
Palazzo Hotel

Palazzo Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/1
All Time Upgrades: 92% 88/96

Room Upgrade Reports

nbgrobbo
03/17/2009
Tipped:  $20 Upgraded to  Standard 38th floor Strip View  from  Standard 

10.30am Check in, the $20 was appreciated, it not only got us in very early, but a fantastic strip view 🙂

Was this an epic upgrade?
Mike
03/15/2009
Tipped:  $50 Upgraded to  Bella View 41st Floor  from  Bella non-view 

Booked 2 Bella Non View suites, 3 guests per suite. Put the $50 between the DL and CC. Before I could say anything the clerk slid the bill into his pocket and said “I assume you are looking for two nice view suites”. I said yes please. He asked if the 41st floor overlooking TI would do. I said yes. I asked for and also got two comped fridges.

Was this an epic upgrade?
hazel
03/15/2009
Tipped:  $20 Upgraded to  luxury suite high floor with a view  from  luxury suite 
Was this an epic upgrade?
Mike
03/07/2009
Tipped:  $20 Upgraded to  Standard with view in the 42nd floor  from  Standard 

I did the more subtle approach. I wanted to check in at 10:30am when the check in time is suppose to be 3pm. He asked me for my CC and DL and looked for a room. He told me there are no standard rooms available at this time but for 45 dollars I can upgrade to an available room with a view of the strip. I declined. As he returned my cc and DL, I kept my wallet open and asked him when does he think there is a room available. He caught my subtle hint and did some typing. He then excused himself to talk to the manager. A moment later, he came back and told me he got me a room on the 42nd floor. Excited I am. I gave him a twenty for his trouble. The view was awesome. I would do it again and again.

Was this an epic upgrade?
vegaschick
02/22/2009
Tipped:  $40 Upgraded to  strip view 35th floor 2 queen beds  from  players club promo 1 king 

We needed 2 queen beds which Venetian & Palazzo charges extra for.Clerk was very receptive to bills which I placed between my license & cc. She asked numerous times if I needed change. I told her I would appreciate a great view with 2 beds & the money was my appreciation.Room w strip view overlooking pools was worth the $40 for 3 nights.

Was this an epic upgrade?
David
02/19/2009
Tipped:  $20 Upgraded to  Luxury King View  from  Luxury King 

Great success!!
Couldnt wait to try this! Girl was very friendly and helpful. She immediately tried to return the tip and advised it wasnt necessary. I told her we were just interested in a complementary upgrade if available. She showed me some significant upgrade options and how much more per night, to which I declined. She then agreed to see what was available and located a Luxury View on the 10th floor. She asked if that would be okay, or if I would rather have higher. She found a Luxury View on the 40th floor that would soon be available if we could wait… I agreed. She again refused the tip and told me she was glad to help (she eventually accepted) She called me about an hour later to let me know everything was good to go. All I had to do was stop by and get the key to my upgraded room. Great room, great view.
at least an $80 value for giving a helpful person with a great attitude $20. pretty good deal!

Was this an epic upgrade?
Dave
02/14/2009
Tipped:  $20 Upgraded to  King suite with strip view  from  comp king suite 

Got to hotel around 12 noon. Gave clerk the sandwich and asked if any complimentary room upgrades were available. he did some checking and said he thought we would be happy with our room. I wasn’t sure if we got upgraded or not until we got to the room. It was on the 46th floor with a great view of the strip!! the standard suite here is awesome anyway, but with the added view it was even better….worth the $20, as i would not expect to get this good of a room on comp alone.

Was this an epic upgrade?
m r
02/06/2009
Tipped:  $20 Upgraded to  King Non Smoking Suite Strip View 44th Floor  from  King Non Smoking 

worked like a charm. heard guy next to me get the same upgrade but was charged $45/nite in order to do so. i even think his clerk was snickering at what i was doing right next to him.

Was this an epic upgrade?
Greg
01/18/2009
Tipped:  $20 Upgraded to  Comp-3 Nights King Strip View  from  Comp-3 Nights King Suite 

Checked in at invited guest line-performed the sandwich. He saw the 20 (no reaction) and placed it on the key making machine. I asked him if there were any complimentary upgrades available for my stay. he said he would see what he could do. Typed a while, and finally siad he could upgrade me to a strip view normally a 45 dollar per night charge and was that ok? I said yes and it was done. 28th floor looking at the mirage volcanos and the TI sirens show…and the city lights and mountains beyond…very nice

Was this an epic upgrade?
D
01/14/2009
Tipped:  $20 Upgraded to  Luxury King View  from  Luxury King 

Got to the hotel at about 1:30pm, a little early (check-in is at 3pm). There was a short line and a gentleman directing people to which agent was open. Prepared the $20 sandwich in line. Got to the front desk and we were greeted by a young man about 25 years old. Gave him the sandwich and asked if there was anything he could do to “make our stay more comfortable.” He said he’d take care of us. We then asked for a room on the corner with a view. After some typing he said a room at the end of the hall on the 45th floor with a strip view was available but wasn’t ready so we’d get a call when it was. We left the bags with the hotel and went to lunch. About 30 min later our suite was ready.

Here’s where it got tricky. When we got back to the front desk to get our keys the clerks were different so my leverage was gone. Our keys were programmed for a room on the 39th floor, which we readily objected to. He then found us a room on the 41st floor and we went on our way. We got to the elevators and just before we got in the clerk comes running and tells us he booked the wrong room, so back to the desk we went. Ended up getting a room on the 42nd floor overlooking TI and the pool. Nice view, but no strip view.

Moral of the story: seal the deal with the agent you tip.

Was this an epic upgrade?