1. I targeted a younger woman, 25-35, with an outgoing personality. I watched the check-in folks for about ten minutes before I made my move.
2. Time of day was around 12:30 pm.
3. I told her I was an old country boy from Juliette, Georgia who was trying to impress his wife. Told ’em I’d always stayed at lesser properties at the strip, but my wife had always wanted the Bellagio. Then I said the only thing that would make it even better would be a room with a nice view of the fountains. The clerk told me she’d go talk to her boss, when she came back she told me she could help me!
Didn’t target anyone, just took the next clerk available. We were there quite early, maybe 09:30 and the desk was quiet.
She was very pleasant, I slipped $20 between our passports and debit card and as I handed them to her I said “Are there any complimentary upgrades available please?”, she put the money to one side and after some tapping on her keyboard she advised that she was able to move us to the 23rd floor with a full fountain view.
We were both (my wife and I) happy with this as I had only booked a resort King, presumably somewhere at the back of the hotel, and the fountain view was incredible, definitely worth 20 bucks!
I DID check in at 7pm on a Saturday. So I can see why I may have been too late to get any upgrades. Our fountain view king room was only available as a ‘smoking’ room. So we got downgraded to a no-view double queen. So that was lame. They did add a $50 dollar credit to our room
So first let me say that I received a discount on my room that averaged $79 per night along with $50 freeplay and $50 food credit…not bad as we didn’t gamble a ton on our last stay 2yrs ago at the Mirage. Wanted to try the Bellagio for our 20th and was anxious to try the $20 sandwich, which my wife was embarrassed about. I was hoping to get a younger male at the counter but was greeted by a middle aged female. I handed her my ID, Mlife Credit Card and a crisp $20 bill in the middle. The bill was quickly handed back to me as I left it on the counter. I politely asked if there were any complimentary upgrades to which she said there were no rooms that overlooked the fountains or upgrades as she said that we checked in too late (7pm). A fellow customer also tried to weasel a suite but he too was denied for the night, but I am sure there were rooms, just not for two regular customers. She said that she put us on a higher floor that overlooked the pool which was nice but not the upgrade I hoped for. She told me to try in the morning to see if I could switch rooms but by that time, we were settled in. Upon checking out, I hoped that some of our poolside tab, meals, and/or resort fees may be waived as we tried to gamble only at MGM properties an almost made it to Platinum status. I spoke with an Mlife agent who quickly reminded me that we received the best deal they could give me and gave me a small $12 discount from my Express Comps. I thought we would receive more Comps as I was able to see that our Coin In $ was around $8,000 for the 4 days. She also would not move on the Resort Fee. As we walked down to our car, I again attempted to have a fee or two waived at the front desk. The MANAGEMENT must be strict as the clerk said they cannot waive these fees, but I’m calling BS on this. (Side note…2 yrs ago, the Mirage waived 2 of our Resort Fees and we spent half of what we did this trip.)
I will not be deterred as I will try again to receive an epic upgrade at the Bellagio!!!
Probably had everything going against me. Flight delayed so we didn’t check in until 9pm. $20 sandwich, was immediately handed it back and he told me they are fully booked with a conference.
We didn’t even get our original king room, two queens. He gave us $50 food and beverage credit to make up for it. Fine by me since he gave the $20 back.
We arrived around 4:30 and we weren’t able to “target” a clerk. I actually tipped $25 with the intention of tipping $5 if she st least tried. I asked about an upgrade with a view of the strip/fountain. She immediately got on the phone with her manager to let us know she was able to get us into a higher floor strip view with a “partial” fountain view. Our room in fact, can view the entire fountain/lake, but from an angle. Also, the Paris and Eiffel Tower are directly outside. Still a great room, and well worth the $25.
Gave $20 to a very nice front desk woman. I reserved a king room with fountain view. I asked for a free suite. She went to talk to her boss for a few minutes. She came back and said no suites are available but she will give me a higher floor so I can see the fountain better. I took back the $20 and gave her $10 instead and thanked her for trying.
I came in on a late Friday night for this year Superbowl weekend. I couldn’t target any clerk because there was no line up. I got a male who was in his mid 30’s. I first put a $100.00 bill on the counter to make sure that he saw it and then I gave my passport and credit card. Then I ask him if there was any complimentary upgrades? The upgrade that I was looking for was a Bellagio suite and I told him that if he can do it then I will tip him $100.00 bucks. He said that I cannot give me a comp upgrade to a bellagio suite. Then I ask if he can give a complimentary upgrade to a Salone suite instead? he said that it would cost me $75.00 per night. I told him that I was looking for that. Then he said the best that he can do for me is a Strip View but it would be still a Resort King room. then I asked him if there was any Fountain View? he said that all Fountain views Resort King room were sold out. At this point I took his offer for the Strip View that was on the 15th Floor. But I took back my $100.00 back and gave him $20.00 instead. Because there was no way in hell I am giving $100.00 for the same room size. I have done this $20.00 tip trick before and I learned that you should only tip max $20.00 on a same room size with a better view. Only tip $100.00 or more if they can give you a suite or better.
Arrived late in the day on a Sunday to a fairly long queue. Didnt really get to choose who we were served by but clearly ended up with a young woman who had not had a good day.
She had never heard of service with a smile, her assistance was drab at best.
Did the $20 trick wedged between my passport and the cc, she opened it and immediately put it on the counter, no conversation, i asked about the resort fees in which she explained the exorbitant fees. I asked if there was any complimentary upgrades , i think her response was literally No. Finished check in and i couldnt be bothered taking back the money, win some lose some, so i left the $20 tip she didnt deserve. Put a damper on the stay. Bellagio, like most other older Vegas resorts was pretty boring and stereotypical and I would never stay there again. Room was uninspiring and could hear our neighbours. Wont be back.
My boyfriend and I got to the hotel around 11am on Friday. There was a long line of people checking in, so we didn’t get to choose who to do the sandwich trick to. When our time came, we were assigned to a gentlemen in his late 20’s maybe. We were super friendly when we greeted him and handed him our $30 along with my credit card and ID. He immediately took the $30 and placed it on the counter and said, “unfortunately I cannot accept this until after I have helped you, and if you are satisfied then I will gladly accept if you are still willing.” We said it was fine and continued being extra nice to him and telling him that my boyfriend and I just turned 21 this year and wanted to experience Vegas. He said he would try as much as he can but cannot guarantee because of how busy the weekend we went was. We got the run of the house room, so basically it is whatever is available at time of check in. He said that he got us a resort king room on the 25 level, but instead of it having a bad view, he gave us a room that had a great view of the strip. It was not centered in front of the strip, but you can still see the fountains and everything from our view. He also said it was ready and that we were able to check in early. Only downside was that it was an accessible room so there was no bathtub, which is what I was looking for, but for the view, I was satisfied.
We checked in on Colombus Day weekend 2017 and stayed from Saturday – Monday. The queue was huge but we wanted to try this trick so decided it was worth the wait. We got a middle aged, female clerk and had the sandwich ready to go. When she asked for my cards, I handed them over and said “I was hoping to ask about potential upgrades?”.
She immediately stashed the fifty under her desk and said “let me see what I can do”.
After a couple of minutes she advised that there weren’t many options as we had already booked quite a nice room. She explained that a penthouse suite would be available for 2 nights but we had to wait for the current occupant to check out. She couldn’t do it for free but gave us a reduced price. I can’t remember the total cost but I know we save around $400.
I don’t have pictures to upload but I did put a video on YouTube of us getting the upgrade and giving a tour of the room which you can see by searching my name – Toomey To You