1. I targeted a younger woman, 25-35, with an outgoing personality. I watched the check-in folks for about ten minutes before I made my move.
2. Time of day was around 12:30 pm.
3. I told her I was an old country boy from Juliette, Georgia who was trying to impress his wife. Told ’em I’d always stayed at lesser properties at the strip, but my wife had always wanted the Bellagio. Then I said the only thing that would make it even better would be a room with a nice view of the fountains. The clerk told me she’d go talk to her boss, when she came back she told me she could help me!
We arrived at the Bellagio at around 10am on a Sunday morning. We did not pick any line just took the next available window. I did the $20 sandwich trick and told her we were back for our 4th stay and we were celebrating our 31st anniversary “would you have any complimentary upgrades?” She told us that AT&T had a convention going on and there would be no fountain view rooms available. She did notice that I had been in contact with their concierge before our arrival (to surprise my wife with spots at Cypress Pool) and she made a few calls to verify it. She then offered an upgrade to the Resort Tower King corner room (she told us a $70/night upgrade) which gave us views of the mountains and the main pool area~ very nice. The best part is that the elevators took us directly down to the pool area…no need to walk through the shop areas. Not a biggie, but was nice. All in all a good score.
Tried to upgrade with a $100 and was unsuccessful. I think it was mostly because I booked a high end suite to begin with. I figured I’d make it a C-note and go for a Grand Lakeview Suite. The most I was offered was a different penthouse but with a better view. I declined since I was primarily looking for more space. I tried this twice before and it worked both times so I’ll still be trying it in the future. Just didn’t have much luck this time but I gotta give the girl a lot of credit to walk away from a hundy like that.
I went in early on our check in day at 9am. Since we already had a penthouse reserved I was hoping to get an upgrade to a fountain view. I didn’t specifically target any clerk since there were only 2. The girl at the desk was very nice and immediately handed the $20 back when she took my ID and card. After looking up my reservation she said here were no complimentary upgrades available for the room I booked but she would look into a fountain or premier view room for the difference. I ended up paying the extra $100 for the premier view as a surprise for my wife. I assume since it was a holiday weekend and I had already booked a penthouse there really wasn’t much to upgrade to but it was worth a shot. It also seemed like at the VIP check in they weren’t allowed to take tips since she handed the $20 back before looking at the computer.
K not going to get into great detail as I’m truly frustrated over the rudeness of Bellagio. I booked a resort room and asked nicely if there was any free upgraded rooms available? But before that time I gave her my ID, Credit card and $20.
She didn’t type on her computer or anything just said NO we have none available. I said ok give me back my $20 and she was trying to keep it. The person who was working next to her called a manager and I told the manager how I was looking for a free upgrade from my resort room and your employee tried to steal my $20 bill. The manager told her what she was doing is considered stealing and to give it back or else she would be fired.
Basically never again will I trust Bellagio. I should’ve stayed at the ARIA where $20 will get you a way better room.
We checked in at 6:30 PM on a Wednesday on August 2. We had a King room reserved for 2 nights. Check in wasn’t too busy. The front desk clerk was a nice young lady in her 30s and looks like she’s worked here for awhile. I was hesitant in doing the sandwich trick, but did anyways. I was nervous, yet polite and friendly. She in return was friendly as well. As I asked for a complimentary upgrade, I gave her a $50 with my sandwich. As soon as she saw it, she returned it back to me and politely said that she can not accept it. She did say she can see if there are any upgrades. At this point I was embarrassed. She told me she can try to get me into a Salone Suite at an extra $75 a night, but then she said it wasn’t ready. She end up giving us a King room on the 20th floor with a far view of the fountain at an extra $40 a night. The tower is located far from the front desk and behind the parking structure. We ended up paying a total of $520 for 2 nights with all the tax,fees and upgrade included. At $260 a night on a week day. Seems like we didn’t make out on this deal. Will try at another resort next year. The irony of this was that the $50 I was trying to give her for an upgrade. I used it playing slots that night and won a total of $800!
Checked in on a Friday evening. Got a guy… didn’t target anyone in particular. Greeted him with a smile. I’m Canadian, so I’m naturally kinda nice and stuff. Asked if there were any room upgrades available when I handed him my cc and dl with a $20 in between. Went from a standard room we booked through oribitz for next to nothing to a Salone Fountain View suite, which shows as a $400+/night room. Great stuff. Had a blast.
We checked in late, close to midnight on a Friday. There was a short lineup to check in and we went to the first available clerk. He was nice enough, and I handed him the sandwich, asking if there were any upgrades available. He removed the $20 from the sandwich and left it on the counter in plain view, on top of the credit card machine. He quickly checked on his computer and said no upgrades were available. He was very nice and professional, and when it came time to pay, I took the $20 and handed it to him, saying it was for him, which he accepted. I figured it was worth the gamble and I lost, so it should go to him in the end. Of note though, the next day we complained about the A/C in our room and got an upgrade to a higher floor with a nice view (our original room had a horrible view).
My wife and I were nervous to give this a shot. We decided in advance to spend a random weekend in Las Vegas and we stayed at a cheap hotel the night before in order to be a little more spendy the second night at the Bellagio.
We arrived at about 1:00 PM when the lobby wasn’t very busy. We targeted a young man, maybe 26 or 27, who wasn’t close to any of the other clerks. I slipped $40 in between my credit card and ID, and handed it over as I asked if any complimentary upgrades were available. Right away the clerk knew what was going on and told us to hold on a moment. He got on the phone twice and let us know that we would be set up for the Cyprus Suite.
We were beyond amazed with the room we got. We had two bathrooms, one for me and one for her, the most comfy bed I have ever experienced, an amazing view of the Paris Hotel and the Bellagio Fountains, a sweet living room, two TVs, it was amazing. Bear in mind that this was my wife and my first time at a five star hotel so that might have something to do with it.
We are convinced that dropping the $40 tip gave us a room that would have been between $500 and $600 a night.
I was originally booked to stay in the Bellagio Suite with a Strip View between April 1 and April 6, 2018 (5 nights) (avg. of $289 per night, plus resort fee). I made my reservations through the Bellagio’s website and signed up to be an M-Life member (for a 20% discount on the room). We arrived around 10:30 in the morning (Easter Sunday). We waited about 20 minutes to get to a front desk clerk. Due to the line, I was assigned the clerk–I did not make the selection myself. I gave the clerk (a lovely Asian fellow), $150 sandwich with a $100 bill on the outside–so he could see it was a good tip. The clerk was immediately impressed with the tip and said, wow–that’s a lot of money. I asked if there were any complimentary upgrades available since it was my wife’s 40th Birthday. He told me to hold onto the money for now and he will do his best to accommodate me. If was happy with his service, the gratuity would be appreciated. He immediately left to talk to his manager and came back to offer us an upgrade to a Penthouse Suite with a view of the Fountains (Room 36032). The Room was absolutely spectacular and the view was perfect. It was worth every penny of the gratuity and then some!!! Money well spent!!!