1. I targeted a younger woman, 25-35, with an outgoing personality. I watched the check-in folks for about ten minutes before I made my move.
2. Time of day was around 12:30 pm.
3. I told her I was an old country boy from Juliette, Georgia who was trying to impress his wife. Told ’em I’d always stayed at lesser properties at the strip, but my wife had always wanted the Bellagio. Then I said the only thing that would make it even better would be a room with a nice view of the fountains. The clerk told me she’d go talk to her boss, when she came back she told me she could help me!
We checked in at 6:30 PM on a Wednesday on August 2. We had a King room reserved for 2 nights. Check in wasn’t too busy. The front desk clerk was a nice young lady in her 30s and looks like she’s worked here for awhile. I was hesitant in doing the sandwich trick, but did anyways. I was nervous, yet polite and friendly. She in return was friendly as well. As I asked for a complimentary upgrade, I gave her a $50 with my sandwich. As soon as she saw it, she returned it back to me and politely said that she can not accept it. She did say she can see if there are any upgrades. At this point I was embarrassed. She told me she can try to get me into a Salone Suite at an extra $75 a night, but then she said it wasn’t ready. She end up giving us a King room on the 20th floor with a far view of the fountain at an extra $40 a night. The tower is located far from the front desk and behind the parking structure. We ended up paying a total of $520 for 2 nights with all the tax,fees and upgrade included. At $260 a night on a week day. Seems like we didn’t make out on this deal. Will try at another resort next year. The irony of this was that the $50 I was trying to give her for an upgrade. I used it playing slots that night and won a total of $800!
Tried to upgrade with a $100 and was unsuccessful. I think it was mostly because I booked a high end suite to begin with. I figured I’d make it a C-note and go for a Grand Lakeview Suite. The most I was offered was a different penthouse but with a better view. I declined since I was primarily looking for more space. I tried this twice before and it worked both times so I’ll still be trying it in the future. Just didn’t have much luck this time but I gotta give the girl a lot of credit to walk away from a hundy like that.
Probably had everything going against me. Flight delayed so we didn’t check in until 9pm. $20 sandwich, was immediately handed it back and he told me they are fully booked with a conference.
We didn’t even get our original king room, two queens. He gave us $50 food and beverage credit to make up for it. Fine by me since he gave the $20 back.
Arrived late in the day on a Sunday to a fairly long queue. Didnt really get to choose who we were served by but clearly ended up with a young woman who had not had a good day.
She had never heard of service with a smile, her assistance was drab at best.
Did the $20 trick wedged between my passport and the cc, she opened it and immediately put it on the counter, no conversation, i asked about the resort fees in which she explained the exorbitant fees. I asked if there was any complimentary upgrades , i think her response was literally No. Finished check in and i couldnt be bothered taking back the money, win some lose some, so i left the $20 tip she didnt deserve. Put a damper on the stay. Bellagio, like most other older Vegas resorts was pretty boring and stereotypical and I would never stay there again. Room was uninspiring and could hear our neighbours. Wont be back.
I was originally booked to stay in the Bellagio Suite with a Strip View between April 1 and April 6, 2018 (5 nights) (avg. of $289 per night, plus resort fee). I made my reservations through the Bellagio’s website and signed up to be an M-Life member (for a 20% discount on the room). We arrived around 10:30 in the morning (Easter Sunday). We waited about 20 minutes to get to a front desk clerk. Due to the line, I was assigned the clerk–I did not make the selection myself. I gave the clerk (a lovely Asian fellow), $150 sandwich with a $100 bill on the outside–so he could see it was a good tip. The clerk was immediately impressed with the tip and said, wow–that’s a lot of money. I asked if there were any complimentary upgrades available since it was my wife’s 40th Birthday. He told me to hold onto the money for now and he will do his best to accommodate me. If was happy with his service, the gratuity would be appreciated. He immediately left to talk to his manager and came back to offer us an upgrade to a Penthouse Suite with a view of the Fountains (Room 36032). The Room was absolutely spectacular and the view was perfect. It was worth every penny of the gratuity and then some!!! Money well spent!!!
Arrived at Bellagio right after Christmas, not too busy on strip but Bellagio was packed. Slipped $30 between my CC and DL and handed it to first available clerk. She took my CC and DL and put the money back on top counter near me, i knew this was a bad sign. I asked if there were any complimentary upgrades available; she looked around and said to get a fountain view it is $50 additional per night, i declined, she then said your room currently overlooks the parking lot so i upgraded you to the pool view. I didn’t care nor did i know if this was an actual upgrade. Left her a $10 tip.
I DID check in at 7pm on a Saturday. So I can see why I may have been too late to get any upgrades. Our fountain view king room was only available as a ‘smoking’ room. So we got downgraded to a no-view double queen. So that was lame. They did add a $50 dollar credit to our room
So first let me say that I received a discount on my room that averaged $79 per night along with $50 freeplay and $50 food credit…not bad as we didn’t gamble a ton on our last stay 2yrs ago at the Mirage. Wanted to try the Bellagio for our 20th and was anxious to try the $20 sandwich, which my wife was embarrassed about. I was hoping to get a younger male at the counter but was greeted by a middle aged female. I handed her my ID, Mlife Credit Card and a crisp $20 bill in the middle. The bill was quickly handed back to me as I left it on the counter. I politely asked if there were any complimentary upgrades to which she said there were no rooms that overlooked the fountains or upgrades as she said that we checked in too late (7pm). A fellow customer also tried to weasel a suite but he too was denied for the night, but I am sure there were rooms, just not for two regular customers. She said that she put us on a higher floor that overlooked the pool which was nice but not the upgrade I hoped for. She told me to try in the morning to see if I could switch rooms but by that time, we were settled in. Upon checking out, I hoped that some of our poolside tab, meals, and/or resort fees may be waived as we tried to gamble only at MGM properties an almost made it to Platinum status. I spoke with an Mlife agent who quickly reminded me that we received the best deal they could give me and gave me a small $12 discount from my Express Comps. I thought we would receive more Comps as I was able to see that our Coin In $ was around $8,000 for the 4 days. She also would not move on the Resort Fee. As we walked down to our car, I again attempted to have a fee or two waived at the front desk. The MANAGEMENT must be strict as the clerk said they cannot waive these fees, but I’m calling BS on this. (Side note…2 yrs ago, the Mirage waived 2 of our Resort Fees and we spent half of what we did this trip.)
I will not be deterred as I will try again to receive an epic upgrade at the Bellagio!!!
I went in early on our check in day at 9am. Since we already had a penthouse reserved I was hoping to get an upgrade to a fountain view. I didn’t specifically target any clerk since there were only 2. The girl at the desk was very nice and immediately handed the $20 back when she took my ID and card. After looking up my reservation she said here were no complimentary upgrades available for the room I booked but she would look into a fountain or premier view room for the difference. I ended up paying the extra $100 for the premier view as a surprise for my wife. I assume since it was a holiday weekend and I had already booked a penthouse there really wasn’t much to upgrade to but it was worth a shot. It also seemed like at the VIP check in they weren’t allowed to take tips since she handed the $20 back before looking at the computer.
I was checking in on a Thursday, and staying until Sunday on the last weekend of September. I’ve never tried anything like this before, so I’m not sure if I did it right or if I missed something. But needless to say I was a little nervous when I tried it. When I got to the front desk, I handed the clerk my ID and card with a $20 bill folded in the middle. While handing it to him, I asked if there were any complimentary upgrades available. He took my cards saw the $20, and gave it back to me and replied something along the lines of “you’ll be taken care of.” However the room I got was A regular King room, on the 8th floor, on the back of the hotel facing away from the strip. This was my first time at the bellagio but I’m pretty sure that was just the standard king room that I booked.