1. I targeted a younger woman, 25-35, with an outgoing personality. I watched the check-in folks for about ten minutes before I made my move.
2. Time of day was around 12:30 pm.
3. I told her I was an old country boy from Juliette, Georgia who was trying to impress his wife. Told ’em I’d always stayed at lesser properties at the strip, but my wife had always wanted the Bellagio. Then I said the only thing that would make it even better would be a room with a nice view of the fountains. The clerk told me she’d go talk to her boss, when she came back she told me she could help me!
We checked in late, close to midnight on a Friday. There was a short lineup to check in and we went to the first available clerk. He was nice enough, and I handed him the sandwich, asking if there were any upgrades available. He removed the $20 from the sandwich and left it on the counter in plain view, on top of the credit card machine. He quickly checked on his computer and said no upgrades were available. He was very nice and professional, and when it came time to pay, I took the $20 and handed it to him, saying it was for him, which he accepted. I figured it was worth the gamble and I lost, so it should go to him in the end. Of note though, the next day we complained about the A/C in our room and got an upgrade to a higher floor with a nice view (our original room had a horrible view).
I was originally booked to stay in the Bellagio Suite with a Strip View between April 1 and April 6, 2018 (5 nights) (avg. of $289 per night, plus resort fee). I made my reservations through the Bellagio’s website and signed up to be an M-Life member (for a 20% discount on the room). We arrived around 10:30 in the morning (Easter Sunday). We waited about 20 minutes to get to a front desk clerk. Due to the line, I was assigned the clerk–I did not make the selection myself. I gave the clerk (a lovely Asian fellow), $150 sandwich with a $100 bill on the outside–so he could see it was a good tip. The clerk was immediately impressed with the tip and said, wow–that’s a lot of money. I asked if there were any complimentary upgrades available since it was my wife’s 40th Birthday. He told me to hold onto the money for now and he will do his best to accommodate me. If was happy with his service, the gratuity would be appreciated. He immediately left to talk to his manager and came back to offer us an upgrade to a Penthouse Suite with a view of the Fountains (Room 36032). The Room was absolutely spectacular and the view was perfect. It was worth every penny of the gratuity and then some!!! Money well spent!!!
We checked in around 12:30pm on Friday, the lobby was not too busy. After reading the stories we almost didn’t try but then decided what the heck. We took the first available clerk. She was very friendly and as I handed her my $50 sandwich I mentioned that we were in Vegas celebrating our 33rd wedding anniversary and asked if there are any complimentary upgrades available.She casually let the 50 slip onto the counter and said she’s see what she could do. She then went to the back for a couple of minutes. When she came back she said she got approval for a beautiful room….and it was with a great view of the strip and fountains.
Stayed at Bellagio Nov 17-20. Checked in at 1pm on a Friday, with check-in being not too busy. Went to the first available clerk with the $20 sandwich. Asked if there were any complimentary upgrades, clerk looks at $20 and quickly replies “no”. Got the $20 back with no upgrade. While in line saw another clerk pocket a $20, so I think I just got bad luck re: the clerk I dealt with.
We checked in at 6:30 PM on a Wednesday on August 2. We had a King room reserved for 2 nights. Check in wasn’t too busy. The front desk clerk was a nice young lady in her 30s and looks like she’s worked here for awhile. I was hesitant in doing the sandwich trick, but did anyways. I was nervous, yet polite and friendly. She in return was friendly as well. As I asked for a complimentary upgrade, I gave her a $50 with my sandwich. As soon as she saw it, she returned it back to me and politely said that she can not accept it. She did say she can see if there are any upgrades. At this point I was embarrassed. She told me she can try to get me into a Salone Suite at an extra $75 a night, but then she said it wasn’t ready. She end up giving us a King room on the 20th floor with a far view of the fountain at an extra $40 a night. The tower is located far from the front desk and behind the parking structure. We ended up paying a total of $520 for 2 nights with all the tax,fees and upgrade included. At $260 a night on a week day. Seems like we didn’t make out on this deal. Will try at another resort next year. The irony of this was that the $50 I was trying to give her for an upgrade. I used it playing slots that night and won a total of $800!
1 weekday night in April with no major events/conventions.
Check-in was medium sized busy as we arrived about 5-6pm or so. Ushered to a friendly Eastern European guy who chatted us up nicely. He saw the $20, let it sit in plain view and smiled and said he’ll do what he can.
Went from a run of the house room to a Bellagio Suite (non fountain view…but that was ok by us) on a high floor (20+)!
Well worth it. And we’re going back there again next month!
Checkin at 7pm on a Wednesday night for 1 night stay.
Very friendly older male agent. Handed sandwich and was upgraded from a “run of the house” king room to a Bellagio Suite on the 32nd floor. (no fountain view but hey beggers can’t be choosers!)
Very nice room and massive with 2.5 baths, a separate living room and great high views of the backside of LV city.
Almost chickened out, but decided to do the sandwich trick (I used a $50). I was polite and asked about any upgrades. We were given the upgrade to a Resort Tower king, a free buffet and a line pass to get us to the front of the line. Definitely worth it.
I went in early on our check in day at 9am. Since we already had a penthouse reserved I was hoping to get an upgrade to a fountain view. I didn’t specifically target any clerk since there were only 2. The girl at the desk was very nice and immediately handed the $20 back when she took my ID and card. After looking up my reservation she said here were no complimentary upgrades available for the room I booked but she would look into a fountain or premier view room for the difference. I ended up paying the extra $100 for the premier view as a surprise for my wife. I assume since it was a holiday weekend and I had already booked a penthouse there really wasn’t much to upgrade to but it was worth a shot. It also seemed like at the VIP check in they weren’t allowed to take tips since she handed the $20 back before looking at the computer.
Tried to upgrade with a $100 and was unsuccessful. I think it was mostly because I booked a high end suite to begin with. I figured I’d make it a C-note and go for a Grand Lakeview Suite. The most I was offered was a different penthouse but with a better view. I declined since I was primarily looking for more space. I tried this twice before and it worked both times so I’ll still be trying it in the future. Just didn’t have much luck this time but I gotta give the girl a lot of credit to walk away from a hundy like that.