Clerk didn’t want us to use his name, but we got a upgrade on a 3 night stay and had a waiver on the Resort fee for 2 of the 3 nights as we were on our 30th Wedding Anniversary. Time of day we checked in was during the Lunch hour and also got a early check in.
Asked any possible upgrade and can we Waive the resort fee as it’s our 30th anniversary and we are from Canada and have to pay $1.30 Canadian for each US dollar….
So far , so good. Decided to try the $20 tip, and the woman was very accommodating! She upgraded us from a regular club tower room to a junior suite! We have great views of the strip and overlooking the pool and garden area. All I did was put the $20 between my id and credit card and ask if there are any complimentary room upgrades available. However, watch for hidden fees. Resort fees, room deposits, and temporary holds.
Noon, crazy busy, escorted to a clerk, full hotel (rates were high), landed high floor with a view upgrade.
We were early to arrive (10:30am) and were told to come back at 2-3 pm for check in since nothing was ready.
We came back around 1:45 pm and just went to the next available clerk. As she was checking us in I asked if there were any complimentary upgrades. She was happy I asked and said yes. My wife thru in that it was my birthday also. (It was) and no money was exchanged but I was willing to when or if she asked for ID (she also waved our resort fees 19.99$$ a day for 7 days )
Came in early afternoon around 2 pm. Picked the clerk that looked friendly. Asked about any upgrades they could do.
I was surprised they had availability due to the Valentine’s holiday but we got upgraded from a 375 sf Deluxe room to a 480 sf Deluxe Plus room. The extra space was definitely a plus
Arrived at 23pm, only 2 counters opened and no-one in the queue.
I was reluctant at first to ask for the upgrade as there was a supervisor just next to the cleck. But she asked if I wanted to be upgraded (the common offer, for a price). So I’ve asked, just having the 20$ in the folded in my hand.
“This is what I can do for you” without even thinking twice. She proposed my a City view or a “mini-suite”, for which I opted (far from the casino but closest to the jacuzzi – the pool was closed).
Read about this trick on this website, so decided to go for it. Reservation area was very calm, went to the first one available, and older lady who didn’t speak English very well it appeared. However, I handed her the sandwich and just asked simply, “We are interested in any complimentary upgrades you may have.” At first, she looked a bit hesitant, but then in a couple of minutes she said “How about a mini-suite, will that work?” I said sure! I probably could have asked for the resort fee to be taken off, which I may do next time, but that was all it took. That simple!
I targeted a clerk that was younger looking and appeared friendly. I had the $20 in between my ID and Credit Card, in a place where she could see it.
The problem was that they told me the room I’d been locked into was on a smoking floor. So at this point, we didn’t even have what we booked. I asked if there was anything she could do to help us, and she said she could waive the resort fee. The manager came over and I indicated for him to look at the $20. I asked if we could be upgraded to a Spa Suite for our inconvenience and he proceeded to tell me that our room rate would change to a total of over $2000…not what we were looking for.
We ended up not tipping. The guy still offered a $100 dining credit and waived resort fee. But we still didn’t get the room on the floor that was booked because the booking rep was incorrect about the floor being non-smoking.
I asked if they had any complimentary upgrades Since we’re celebrating our anniversary. I got 2 rooms to choose from. They also waived the resort fee. Completely awesome!! I tipped 20 dollars after getting the upgrade.