Had comped rooms this past weekend and went to check in at the VIP line round 5pm on Friday. Put my cards and $20 on the counter and the clerk immediately grabbed all 3 and mentioned he would upgrade my room without me even asking anything. Asked if I cared about the view or floor which I didn’t and put us in a Bay Suite. The only thing I owed was the $74 for the resort fees and he said he would take care of those as well. This was probably the best upgrade I’ve gotten since tipping $20 at check in.
This was our first time visiting Las Vegas and our first time in 4 years getting away together without our kids (which we told the clerk when she asked if we were celebrating anything special). There were about 10 people ahead of us when we were checking in. We just went to the next available clerk to check in. I put a $50 bill in my passport with my credit card at check-in and asked if there were any complimentary upgrades available. The clerk ran my card and passed my passport and card back to me (she saw the tip but left the $50 in my passport) and said she’d go check with the room coordinator regarding an upgrade. She came back a few min later and said the room coordinator could give us a Moorea Suite for a reduced rate of $50 extra per night. That in itself would have been a great value but she continued on saying she’d comp that $50/night extra charge. So in the end it was a free upgrade. I asked if she needed to run my card again handing my passport and the card (and the $50) back to her to give her another chance to take the tip. She said no and that we were all set to go.
We originally booked an Elite King room which is one room at around 500 square feet with a large bathroom.
The Moorea Suite is 1,440 square feet with a wet bar, area and lounge area, and separate bedroom with large bathroom including a jacuzzi tub.
Standard sandwich, $20. Politely asked if any upgrades were avaialble, checked and upgraded to bay king suite. Very nice room.
Just came back from Vegas…I originally booked the King deluxe room. After reading and watching youtube videos regarding the 20 sandwich trick, I figured let me give it a try…Well, it worked out great…I went from a delux room to a Master penthouse on the 62 floor…it was amazing. I haven’t read of anyone getting upgrade to a penthouse..it was so amazing, just wish I had a big group of friends in Vegas to really enjoy the room..it was just to big…but hey, I am not complaining.
Checked in on a Monday afternoon, went to M life rewards express checkin line. Put $20 with credit card and driver license and asked if there were any complementary upgrades available. Got upgraded from the King Exec suite to the skyview suite.
Went in the mlife line and when I went to hand the sandwich she said no, just the ID. Thought my plan was foiled so I just left my card and cash on top by the edge of the counter on her side. After she read the room I had booked I asked about the upgrade she said let me check and offered a suite in Mandalay bay but it wasn’t ready or a suite right then in Delano. It was 10am and we didn’t expect to get a room that early so it was a nice surprise. Went from a mandalay resort king to a Delano king suite.
We had booked 2 Run of the House rooms, but at check-in asked if there were any complimentary room upgrades available, as we were celebrating our daughter & her friend’s college graduations. The desk clerk gave us a regular Resort Queen for the adults and a Bay Suite for the 2 college graduates (adjoining rooms) with not a very great view, but at least the one rooms was larger. He would have given us a bigger suite, but it wasn’t ready at the time & he said there were no other suites available at the moment. If we could have waited, we could have had that one, but we had been traveling all day & wanted to get into our rooms and relax. So we did get one of our rooms upgraded. There was a huge line at check-in.
Prime rush, didn’t even have to ask. Made the sandwich and Got upgraded from a 5th floor room to a 27th floor room.
I was in town with inlaws for a 2 night stay. I booked both rooms with my registered malice account. I’m not a big gambler but I had stayed at Mandalay Bay previously. I had $49 run of the house rooms reserved.
When we went to check in I just pulled out a $20 and held it folded in my fingers and asked if they had any upgrades. Clerk was a 30ish year old looking white dude. He said let me check….yup…you guys want suites? Said sure ! We got suites in Delano with a view of an ac unit literally outside the window, but still a nice upgrade. I had $75 food and beverage credit with my reservation and he upped it to $100 per room, too. This was in Jan 2017
When we arrived I like others had prepared the sandwich with a $20.00. We just went for the next available clerk as it was busy. For us it was about mid day. We were asked whether we wanted a king or two queens and if floor height was important. I naturally went for as high as we could go with a king bed. I had my sandwich ready as we asked for an upgrade. We were quickly turned down with the response that they didn’t do complimentary upgrades anymore. I pocketed my $20 bill very quickly after that. When we got to our room we asked for a complimentary fridge for our personal liquor, which they never said would be a charge for. At the end of our trip we had to go complain that we were charged and extra $35 a day for this mini fridge. For this we were refunded, but only after we complained. Our room was nice, our view was ok. The customer service at this hotel was less than satisfactory for us.