Mandalay Bay

123 Reviews
3950 Las Vegas Boulevard South, Las Vegas, NV89119
74% got a Vegas Hotel Deal
Mandalay Bay Las Vegas

Mandalay Bay Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/0
All Time Upgrades: 74% 82/111

Room Upgrade Reports

John
05/15/2021
Saved:  $Over $1000 Tipped:  $100 Upgraded to  Unsure  from  Deluxe Room 

I went with a colleague to celebrate the end of the school year. We are both teachers and I decided to place my first bet when checking in. We were visiting Vegas for 4 nights (Sunday-Thursday) and 3 were comped so just $200ish for the 4 nights including taxes and fees. We were in line and took the next available clerk for check-in. I put the $100 bill with my credit card and ID. When he took everything out he said “oh, you boys are here for some fun.” After some chit chat about being teachers he left to talk to a manager. Upon coming back he said he took care of everything. We ended up in a two bedroom king suite overlooking the strip. In addition he gave us a $100 food credit.

Was this an epic upgrade?
Aaron
03/29/2016
Saved:  $non, they nickel and dimes us for everything Tipped:  $20 Upgraded to  Unsure  from  Unsure 

When we arrived I like others had prepared the sandwich with a $20.00. We just went for the next available clerk as it was busy. For us it was about mid day. We were asked whether we wanted a king or two queens and if floor height was important. I naturally went for as high as we could go with a king bed. I had my sandwich ready as we asked for an upgrade. We were quickly turned down with the response that they didn’t do complimentary upgrades anymore. I pocketed my $20 bill very quickly after that. When we got to our room we asked for a complimentary fridge for our personal liquor, which they never said would be a charge for. At the end of our trip we had to go complain that we were charged and extra $35 a day for this mini fridge. For this we were refunded, but only after we complained. Our room was nice, our view was ok. The customer service at this hotel was less than satisfactory for us.

Was this an epic upgrade?
Jim
09/25/2018
Saved:  $estimate we saved $600 Tipped:  $20 Upgraded to  Sky View Suite  from  Deluxe Room 

Checked in on a Monday afternoon, went to M life rewards express checkin line. Put $20 with credit card and driver license and asked if there were any complementary upgrades available. Got upgraded from the King Exec suite to the skyview suite.

Was this an epic upgrade?
Jonathan
08/25/2019
Saved:  $600 Tipped:  $20 Upgraded to  Great Room Suite  from  Deluxe Room 

Booked 2 rooms and thought that it might be difficult for the upgrade on the weekend. I did $50 with the trick, got the upgrade then she handed me back and said to keep it because helping us was her pleasure. So i gave her 20 after and told her thank you.

Was this an epic upgrade?
BamBam
12/17/2018
Saved:  $500 per night Tipped:  $20 Upgraded to  Media Suite  from  Deluxe Room 

Just came back from Vegas…I originally booked the King deluxe room. After reading and watching youtube videos regarding the 20 sandwich trick, I figured let me give it a try…Well, it worked out great…I went from a delux room to a Master penthouse on the 62 floor…it was amazing. I haven’t read of anyone getting upgrade to a penthouse..it was so amazing, just wish I had a big group of friends in Vegas to really enjoy the room..it was just to big…but hey, I am not complaining.

Was this an epic upgrade?
Matt
03/10/2016
Saved:  $500 Tipped:  $20 Upgraded to  Bay Suite  from  Bay Suite 

We arrived at the hotel very early in the AM (7 vegas time). I prepared my $20 sandwich (nom nom nom) and presented it to the next available host with the phrase “any complimentary upgrades available?”. She was startled a bit at first but threw the $20 on the desk and begin looking. The hotel was very full as there was a conference booked there and the pool was opening this weekend. She found us an upgrade to a executive bay king suite with a strip view (that is 2 tiers of upgrade I think). Even better, she got us checked in to an already ready suite (that is normally a $50 upcharge) and extra late checkout on Sunday (normally another $40). So thankful, normally checkin is at 3pm and the place becomes a zoo! Also 2 buffet passes! When I looked at rooms, a exec over a bay room was an extra $200 or so a night, so for our 2 night stay, we ended up with $500 worth of value for our $20 bucks. Total win!

Was this an epic upgrade?
Jeff
10/10/2020
Saved:  $300ish Tipped:  $20 Upgraded to  Unsure  from  Deluxe Room 

Told the nice lady it was my birthday, slipped her a 20. Went from a standard resort room at Mandalay Bay to a suite at the Delano!

Was this an epic upgrade?
Mark R
03/04/2019
Saved:  $$800 Tipped:  $50 Upgraded to  Unsure  from  Unsure 

This was our first time visiting Las Vegas and our first time in 4 years getting away together without our kids (which we told the clerk when she asked if we were celebrating anything special). There were about 10 people ahead of us when we were checking in. We just went to the next available clerk to check in. I put a $50 bill in my passport with my credit card at check-in and asked if there were any complimentary upgrades available. The clerk ran my card and passed my passport and card back to me (she saw the tip but left the $50 in my passport) and said she’d go check with the room coordinator regarding an upgrade. She came back a few min later and said the room coordinator could give us a Moorea Suite for a reduced rate of $50 extra per night. That in itself would have been a great value but she continued on saying she’d comp that $50/night extra charge. So in the end it was a free upgrade. I asked if she needed to run my card again handing my passport and the card (and the $50) back to her to give her another chance to take the tip. She said no and that we were all set to go.

We originally booked an Elite King room which is one room at around 500 square feet with a large bathroom.

The Moorea Suite is 1,440 square feet with a wet bar, area and lounge area, and separate bedroom with large bathroom including a jacuzzi tub.

Was this an epic upgrade?
Viv
06/10/2018
Saved:  $$80 Tipped:  $20 Upgraded to  Bay Suite  from  Deluxe Room 

We had booked 2 Run of the House rooms, but at check-in asked if there were any complimentary room upgrades available, as we were celebrating our daughter & her friend’s college graduations. The desk clerk gave us a regular Resort Queen for the adults and a Bay Suite for the 2 college graduates (adjoining rooms) with not a very great view, but at least the one rooms was larger. He would have given us a bigger suite, but it wasn’t ready at the time & he said there were no other suites available at the moment. If we could have waited, we could have had that one, but we had been traveling all day & wanted to get into our rooms and relax. So we did get one of our rooms upgraded. There was a huge line at check-in.

Was this an epic upgrade?
Nick
04/22/2019
Saved:  $$74 Tipped:  $20 Upgraded to  Bay Suite  from  Deluxe Room 

Had comped rooms this past weekend and went to check in at the VIP line round 5pm on Friday. Put my cards and $20 on the counter and the clerk immediately grabbed all 3 and mentioned he would upgrade my room without me even asking anything. Asked if I cared about the view or floor which I didn’t and put us in a Bay Suite. The only thing I owed was the $74 for the resort fees and he said he would take care of those as well. This was probably the best upgrade I’ve gotten since tipping $20 at check in.

Was this an epic upgrade?