Cosmopolitan

27 Reviews
702-698-7575
3708 Las Vegas Boulevard South, Las Vegas, NV89109
57% got a Vegas Hotel Deal
Cosmopolitan Hotel Las Vegas

Cosmopolitan Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/1
All Time Upgrades: 57% 8/14

Room Upgrade Reports

samp
10/09/2019
Saved:  $Negative $50 Tipped:  $50 Upgraded to  City Room  from  City Room 

Marriott Titanium Elite member (top tier status) and used the Autograph Lounge for check in. Was hoping for a 2 bedroom suite or a fountain terrace at the very least. Tried a $50 sandwich and the agent was super awkward about it. Kinda just ignored it at first, then I asked if any upgrades were available. She made a call and gave me an offer to upgrade to a fountain room for $45 a night or a 2 bed suite for $150/night. Pass. Kept the money as well. Horrible service throughout the stay as well, and later asked a manager for an upgrade due to elite status, they basically told me to pound sand. Very disappointing as the hotel was at low occupancy and rates were very low anyways.

Was this an epic upgrade?
Richard Birchall
09/30/2019
Tipped:  $40 Upgraded to  Terrace Studio - Fountain View  from  City Room 

The Cosmopolitan does not allow you to pick a check in clerk, you go with whomever is available. We had a very nice lady when we checked in around 10:30pm. I put 40 dollars in my passport and asked if any upgrades were available. She immediately separated the money and got on the phone.

Unfortunately, no room upgrades were available, however she did move us from a city view to fountain view. I say no upgrades because this is what the clerk told us. She also gave us a $50 room credit.

It was worth the attempt as the lady was kind, courteous and willing to give us a room credit.

Was this an epic upgrade?
jon
08/21/2019
Saved:  $~$150 Tipped:  $20 Upgraded to  Terrace One Bedroom  from  City Room 

Didn’t say anything, guy knew what was up and appreciated it. Went from standard 2 queen to a 1 king and pullout couch. The upgraded room was much bigger and came with a balcony.

Was this an epic upgrade?
Giuliano
08/07/2019
Saved:  $250 Tipped:  $20 Upgraded to  Terrace Studio - Fountain View  from  City Room 

Checked in around 8.00 pm on tuesday night. My thrid visit @cosmo and the hall was pretty empy. The clerk called was very kind. Told him was my gfriend bday and l show my identity card of cosmopolitan and asked if any complementary upgrade was available; he made a phone call and told us ” sure we have a terrace studio fountain view available on the 18th floor” l appreciate and gave him 20 usd as tip.

Was this an epic upgrade?
Charlie
07/02/2019
Tipped:  $40 Upgraded to  City Room  from  City Room 

First time in Vegas. Checked in around midnight on a Thursday night. No clerk targeted. Gave the clerk $40 in between my license and credit card and said we would appreciate if there were any complimentary upgrades. She made a phone call and said no but did hand me back the cash.

Was this an epic upgrade?
Jeremiah Jacobson
07/01/2019
Saved:  $$0 Tipped:  $20 Upgraded to  City Room  from  City Room 

Went to the Cosmopolitan twice and tried the $20 trick both times. The first time the front desk guy said i left my $20 at the desk. Because he didn’t even check for available rooms for an additional fee, i took my $20 back. I went back a year later and thought i can try again. This time she called someone for them to say the hotel is overbooked. I just took my room key, thanked her and walked away. Dont waste your money on the tip trick.

Was this an epic upgrade?
Matt
06/27/2019
Saved:  $NONE - out $20 Tipped:  $20 Upgraded to  Terrance One Bedroom - Fountain View  from  Terrance One Bedroom - Fountain View 

Arrived around 430pm for checkin on Sunday June 23, 2019. No option to pick a clerk, just had to take thee next available clerk. He seemed pleasant, young man so we went for it.
Sandwiched the $20 and asked if any complimentary upgrades or bonuses were available. Said he’d be happy to check. We had booked a Terrace one bedroom fountain view which was already a decent level room, not many categories above this and honestly this is the room type we wanted for the view, etc but figured we see how this went and what we may be able to get. He did some typing, made a phone call, the whole deal. came back that at this time there weren’t any room upgrades, but he could make sure we got a high floor, and that he’d apply a $75 credit for food/beverage to our account. This was great, a win to spend $20 on the tip for $75 in credit. All was well and we had a great stay. Upon checkout though there was no $75 credit on our account. Tried to get this rectified at checkout, but to no avail….agent and manager said simply they don’t provide complimentary upgrades, or credits. Its not something that would have been done…and as I had no paperwork confirming this I was out of luck…and of course that clerk was off the day we checked out. So a great stay ended on a very sour note. Ended up getting nothing for the $20 tip except some anger and frustration.

Was this an epic upgrade?
Gil
04/27/2019
Tipped:  $20 Upgraded to  Terrace Studio - Fountain View  from  City Room 

Prior to my trip, I read this website. I arrived at 9am (before check-in). I followed the instructions, except I used a $50 in between my credit card and license. She placed the bill next to her and I asked if there were any upgrades available. She stated they were pretty booked. She then made a phone call and stated she could give me 50% off on the upgrade per night. Came out to $25 a night. She also immediately checked us in and put us in a balcony room on the 55th floor with a view of Bellagio fountain and the strip. Room was awesome.

Was this an epic upgrade?
Lauren
01/21/2019
Tipped:  $20 Upgraded to  Terrace Studio - Fountain View  from  Unsure 

My boss got mad. I actually didn’t know if I’d gotten an upgrade (never been here before) until my plus one mentioned at a work party something about our terrace with the fountain view. lol. No one else had been upgraded including the CEO who was paying for everyone.

¯\_(ツ)_/¯

Was this an epic upgrade?
Catherine Liu
12/05/2018
Tipped:  $20 Upgraded to  City Room  from  City Room 

Checked in on Monday at 2:30pm for 4 nights into a City view room with 2 queen beds via Allegiant Air booking. Slipped a $20 bill and asked for a complimentary upgrade to terrace studio fountain view with 2 queens. Agent called then went into the back for a bit and came out and said it would be a $45 extra per night or for free he can put us in a newly remodeled room on 50th floor with fountain view. We took the latter at no extra cost and he returned the $20 to us but I insisted he keep it since we were given remodeled room on high floor with fountain view. He was very appreciative and offered us a late checkout for 1:30 pm and he even sent us a box of chocolates. Very kind and nice clerk!

Was this an epic upgrade?

Cosmopolitan Details

If you are visiting Las Vegas and are staying at the Cosmopolitan Las Vegas Hotel and Casino, we think it’s worth trying the $20 dollar sandwich trick. When checking into your Cosmopolitan room, put $20 dollars between your ID and credit card and ask the clerk if there are any complimentary upgrades available. At many of the Las Vegas hotels you can get upgrades to suites!