We arrived at 2 PM & the reservation lines were packed. Didn’t really have a choice as to which clerk we would get. Originally booked two wheelchair accessible rooms online and it wouldn’t allow us to choose which tower we were in. We only wanted one wheelchair accessible room and one regular room but we were afraid it would be in 2 different towers so we just reserved 2 wheelchair accessible rooms online. Once I got email confirmation I saw that both rooms were in the Roman tower. Upon arrival to the hotel we had to wait in line about 20 minutes. As it happened when we got to the front of the line a male manager was standing in close vicinity to our clerk, So we were nervous to even try this. I instructed my husband put a $20 bill between his drivers license and the credit card and he handed it to the clerk and told her online it didn’t give us a choice of which tower we were in and would it be possible to upgrade our rooms. She said she would check and placed the $20 bill back on the counter in front of us. We also told her we only actually wanted one wheelchair accessible room but since we wanted to be in the same tower we couldn’t book it that way online. She typed for a few minutes and told us she had upgraded rooms available & told us she could put us in 1 wheelchair accessible deluxe room with 2 queen beds & 1 deluxe room with two queen beds, both in the Augustus Tower & just down the hall from each other. Both of the rooms were absolutely huge. Our room had a spa tub and a walk-in shower and had a beautiful view of the Bellagio fountains & the strip. The wheelchair accessible room was also huge and had a view of the other side of the strip, no bathtub, but instead a shower with a pulldown wheelchair accessible seat in it. Under the vanity there was another free standing portable wheelchair accessible seat that could actually be put in the shower or used to sit in front of the vanity. The first night all six of us ordered room service and sat looking out the full length window watching the Bellagio fountains! It doesn’t get any better than this!
Got comp for 5 nights. Walked up to first available agent, presented w $20 sandwich, asked for renovated room w fountain view, and got a room in Augusta tower. In terms of towers, Augusta is probably best, then Palace tower, then Octavius, and then Forum last. The room was very decent size, fairly well kept, and the fountain view was great. It was $20 well spent for 5 nights, no resort fees either!
My room was comped already, but we arrived from NYC super early and she waived early check in and resort fees and minibar purchases. She was VERY nice and seemed to enjoy helping us save money.
I was debating whether or not to request upgrade. We already had a comped room in Octavius tower, but thought why not try? I didn’t hand the lady the $20 but kept it visible and asked if there were any complimentary upgrades available to celebrate our anniversary. She stepped away for a minute and when she cane back she said she got us a mini suite in the Palace Tower. It was over 750 sf. With 2 bathrooms and view of pool. Was not disappointed!
Wife wanted to do automated checkin on her phone but I wanted to try the tip. So showed up and waited in line, had a very nice lady ask us for the ID and credit card. I didn’t put the $20 in between, but said I’d like to give her a tip and set the $20 on the counter. I then also said if there was any comps that would be great and if no that’s fine too.
She was kind of surprised, but said she’d see. It took a while while she typed and the. She had to grab a manager. She ended up telling us she waved the $40 early checkin fee and upgraded our room since someone else couldn’t checkin until later. Had a great room overlooking the fountains, and the $40 early checkin was a real benefit. I thanked her and said she made our day. She said happy early Christmas. Overall it was a great experience and I enjoyed connecting with her, it’s kind of awkward but I liked just telling her it was a tip up front and no strings attached. What happens happens.
She was nice; early 30’s I suppose. Made a $50 sandwich and asked if there were any complimentary upgrades available. My room was already comped for 5 nights, but I thought I would try anyway. She said she would look and ended up giving us a palace tower premium room. Much better room. Since I go when I get a comped room I’m going to try $100 next time and see if I can get a suite upgrade.
Upgraded to a pool view suite , got a late checkout at 5 pm as well
We arrived at Caesars at ~11:30 am. There was a line of 20 people waiting to check in. The Caesars hosts kept offering online checkin – but I wanted to try the sand which. Waited 10 minutes on line. There were 3 older women, one young guy, and a young woman. We got the you woman. She asked
For I’d and cc, I handed her both with a $20 in between. She took the 20 and set it to the side. I told her we were celebrating our 20th anniversary, and asked if she could check if
a complimentary upgrade was available. She said she’d be happy to check. She upgraded us to a palace tower room on 17th floor, pool view. She also waived the $30 early checkin fee. Not sure how much was the $20, and how much was the anniversary – but we had booked the cheapest forum room available – and the room was really nice. I check online and the difference in price from the room we booked to the room we got was over $200 for the length of our stay. Well worth the $20. And honestly – even if we didn’t get it I felt like I was already gambling just with the attempt. Felt like the Vegas I see in the movies. Awesome…
When I arrived at the hotel it was fairly busy so I had no control in which clerk I got. Luckily I got a 30 something year old male who was very helpful.
When I got to the desk he greeted me and I told him that I was there for my 40th birthday and I was hoping to get an upgrade. He took my card and says he has some great options. Both were in the Augustus tower, one was one and a half baths the other was strip view, and of course I took the strip view. The room was located on a corner with two windows for maximum strip view. I was very happy with the upgrade.
We checked in on a weekday evening. We got a younger Asian woman as our clerk. My husband and I had our baby with us, and we said we were interested in any complimentary upgrades to a suite, so our baby could be in a separate area. She spent a couple of minutes looking, then put us in the exact room we had booked. She tried to make it sound like an upgrade because she put us on the 24th floor with a pool view, but the room itself was the same. She kept the $40.
We checked in on a Wednesday afternoon and it was busy. We usually don’t target a clerk, but we got lucky. A gentleman by the name of Bryan called us over and we handed him the sandwich. He spread out the ID’s and card and the folded $50 and began to type and asked us to hold a moment while he checked with inventory. We waited about 5 minutes and he apologized several times during the wait. Obviously not a problem when we’re looking for an upgrade.. He got off the phone and explained that the upgrade was two tiers higher than what we had booked and gave us a much larger suite with a view of the Bellagio fountains. For having a partially comp’d room to start with due to rewards, we were very happy with the upgrade.