We arrived at 2 PM & the reservation lines were packed. Didn’t really have a choice as to which clerk we would get. Originally booked two wheelchair accessible rooms online and it wouldn’t allow us to choose which tower we were in. We only wanted one wheelchair accessible room and one regular room but we were afraid it would be in 2 different towers so we just reserved 2 wheelchair accessible rooms online. Once I got email confirmation I saw that both rooms were in the Roman tower. Upon arrival to the hotel we had to wait in line about 20 minutes. As it happened when we got to the front of the line a male manager was standing in close vicinity to our clerk, So we were nervous to even try this. I instructed my husband put a $20 bill between his drivers license and the credit card and he handed it to the clerk and told her online it didn’t give us a choice of which tower we were in and would it be possible to upgrade our rooms. She said she would check and placed the $20 bill back on the counter in front of us. We also told her we only actually wanted one wheelchair accessible room but since we wanted to be in the same tower we couldn’t book it that way online. She typed for a few minutes and told us she had upgraded rooms available & told us she could put us in 1 wheelchair accessible deluxe room with 2 queen beds & 1 deluxe room with two queen beds, both in the Augustus Tower & just down the hall from each other. Both of the rooms were absolutely huge. Our room had a spa tub and a walk-in shower and had a beautiful view of the Bellagio fountains & the strip. The wheelchair accessible room was also huge and had a view of the other side of the strip, no bathtub, but instead a shower with a pulldown wheelchair accessible seat in it. Under the vanity there was another free standing portable wheelchair accessible seat that could actually be put in the shower or used to sit in front of the vanity. The first night all six of us ordered room service and sat looking out the full length window watching the Bellagio fountains! It doesn’t get any better than this!
Did not have to say anything. The $40 is self explanatory. Asked if I could get an upgrade for a special occasion. Done
Got to the check-in desk around 2:00 pm. There was one huge line, so no one could be targeted. I ended up getting a young guy in his early to mid 20s. After giving my credit card and drivers license, I asked what possible rooms are available. I wanted either a suite or a strip view room in the Augustus tower. He eventually found a Studio Suite in the Palace Tower and a 2 queen strip view room in the Augustus tower. I mentioned the possibility of having an Augustus Executive Suite instead, and he returned to the back room to talk to inventory. He came out 5 minutes later saying that that it could only be had for $250 extra per night (down from $500/night). I declined and settled on the Augustus room. Almost right as we completed the paperwork, a lady from inventory came out and said that the suite was mine for free! Ended up being on the 41st floor, with only two rooms separating it from the strip end of the building!
There was a long line, so I had no idea which clerk I was going to get. I ended up getting a clerk around 2:45 p.m. He was a nice young man, and I was hopeful this was going to work! After exchanging greetings, I gave him my ID, $30, and my card all sandwiched together in a nice stack. I simply said, “I was wondering if I was eligible for any complimentary upgrades.” I made sure I didn’t say it too loudly, though. He saw the cash and said, “Gotcha. I’ll see what I can do.” After a few moments, he upgraded my room to a nicely renovated Palace Tower room. It really was that easy, and you should definitely try this!
Got there at around 10 AM the day after Christmas for a two-night stay. Went around the casino and forum shops for a few hours before checking in. Got in line at around 1:00 pm. There were quite a few people in line, so it was really first come, first served. When I got to the desk, and the clerk saw the bill, I mentioned that I’d like to be in the Augustus Tower or in a suite, but preferably both. The clerk showed me the book, and I pointed out the Augustus Executive Suite. After this, they went to the back room to talk to the inventory people. The clerk said that it can only be had for an extra $250/night (down from $500).
After going through the computer, the clerk found an Augustus Premium 2 Queen Room on a very high floor facing the south strip (ideal view) or a Palace Premium Studio. I settled for the Augustus Room, and we were halfway through finishing the paperwork when a lady came from inventory. She told the clerk that the Augustus Executive Suite could be released for free! I paid $70/night for the Octavius Room. This suite was going for $551/night. Probably the only good gamble I made on the trip!
Got into the regular line on a Sunday evening around 6. There wasn’t much line, and the front desk agent said I got in at the right time between convention arrivals. He returned the $20 and said he would accept it after room assignment.
I asked for a julius suite or laurel collection augustus, but he said a suite would only have a king, and I wanted two queens. Was able to get me a south facing augustus room toward the strip, which was a decent upgrade over my original booking at octavius.
We arrived around 12:30AM and there was a surprising number of people in line. They have one big line and when you get to the front you go to the next available clerk, so I really didn’t have the option to choose. Although I spotted a young girl who I wish could have checked me in. When I got to the front of the line guess what? Yup I got her. I had put $40 between my license and credit card and handed them both to her. She immediately saw it when she separated them and said, is this for me? I said yes and asked if they had any complimentary upgrades. She said she would see what she could do as she typed away on her computer. She said she needed to go to the back to get me taken care of, and came back shortly after. We laughed and talked about a bunch of things and she finally said that she had gotten me a larger room in the palace tower. She did say that if people would just be polite and nice like I was it would really go a long way when they asked for favors. I had booked a Julius Deluxe and waa upgraded to a Palace premium. Not a huge upgrade but the room is very nice. A wonderful bathroom and a very comfy bed that I’m typing this from now!
Noon. Random clerk. Booked 2 beds in Palace. Asked if she could find an Augustus upgrade. Only could find King smoking. Then I whipped out the $20 and asked if she could try again. After minutes of furious typing she gave us Augustus Laurel Collection stripview non-smoking 2 beds near tower end on Las Vegas Blvd. NEVER in my life have I tried this for a hotel. Thanks FDT.com!
I had a female clerk, when I went up she said hey are you checking in and I said yep the name is Barnes, she said great can I have your ID & credit card. I handed it over, with $20. She said right away, ok, let me check. Then we chatted about why I was in Vegas what shows I was seeing etc, and she said right I’ve upgraded you to a Palace Tower Premium Room, with a Jaccuzi bath tub, Jack and Jill shower and great view, up high so you can see and it’s over three times the size of the room you had booked. This took me no time at all and no effort, may be it would have been awkward if she said no, but actually, the fun of it was almost as good as the upgrade!
I checked in on Tuesday afternoon and had high expectations. I waited in line for about 30 minutes and was assigned to a young Asian guy. I asked if there were any complimentary upgrades available today and he said “we’ll see” with a smile. I put two $20 bills between my AMEX and driver’s license, then handed it to him.
He saw it, thanked me and immediately put it next to the keyboard. I originally had a sub-par (comped) forum tower room, but was upgraded to Palace Premium Studio! I wanted the Augustus Strip View but they were completely booked out. However, I enjoyed my Palace tower room very much! Two shower heads, two bathrooms, a big jacuzzi tub, bidet, high floor, pool view and directly in front of the pool entrance.
Just checked and these rooms can go for $4-500 a night!
Arrived after midnight and there was a small line for check in. There were kiosks for quick check in as well as online checkin but we opted to talk to a front desk agent. There was only one agent attending to the line without any membership. I gave her $40 sandwich without saying anything and she put it aside and already said I’ll see what I can do for you without me asking. She upgraded us to the Augustus Tower overlooking the Bellagio Fountains. It seemed like normal practice and thankfully we tried!