We arrived at 2 PM & the reservation lines were packed. Didn’t really have a choice as to which clerk we would get. Originally booked two wheelchair accessible rooms online and it wouldn’t allow us to choose which tower we were in. We only wanted one wheelchair accessible room and one regular room but we were afraid it would be in 2 different towers so we just reserved 2 wheelchair accessible rooms online. Once I got email confirmation I saw that both rooms were in the Roman tower. Upon arrival to the hotel we had to wait in line about 20 minutes. As it happened when we got to the front of the line a male manager was standing in close vicinity to our clerk, So we were nervous to even try this. I instructed my husband put a $20 bill between his drivers license and the credit card and he handed it to the clerk and told her online it didn’t give us a choice of which tower we were in and would it be possible to upgrade our rooms. She said she would check and placed the $20 bill back on the counter in front of us. We also told her we only actually wanted one wheelchair accessible room but since we wanted to be in the same tower we couldn’t book it that way online. She typed for a few minutes and told us she had upgraded rooms available & told us she could put us in 1 wheelchair accessible deluxe room with 2 queen beds & 1 deluxe room with two queen beds, both in the Augustus Tower & just down the hall from each other. Both of the rooms were absolutely huge. Our room had a spa tub and a walk-in shower and had a beautiful view of the Bellagio fountains & the strip. The wheelchair accessible room was also huge and had a view of the other side of the strip, no bathtub, but instead a shower with a pulldown wheelchair accessible seat in it. Under the vanity there was another free standing portable wheelchair accessible seat that could actually be put in the shower or used to sit in front of the vanity. The first night all six of us ordered room service and sat looking out the full length window watching the Bellagio fountains! It doesn’t get any better than this!
Stood in line for what felt like forever. Got up to the counter and had my $20 sandwiched between my credit and license. The man took my cards and the $20 popped out and he said for me and I said yes and he said let me see what I can do for you. I am going to upgrade your room to a suite in the Augustus Tower/waive early check in/waive resort fees. All I did was slip him the $20 have chit chat and presto whamo upgraded to a super nice ro with no fees. I walked out of the line like a champ!!
Wife wanted to do automated checkin on her phone but I wanted to try the tip. So showed up and waited in line, had a very nice lady ask us for the ID and credit card. I didn’t put the $20 in between, but said I’d like to give her a tip and set the $20 on the counter. I then also said if there was any comps that would be great and if no that’s fine too.
She was kind of surprised, but said she’d see. It took a while while she typed and the. She had to grab a manager. She ended up telling us she waved the $40 early checkin fee and upgraded our room since someone else couldn’t checkin until later. Had a great room overlooking the fountains, and the $40 early checkin was a real benefit. I thanked her and said she made our day. She said happy early Christmas. Overall it was a great experience and I enjoyed connecting with her, it’s kind of awkward but I liked just telling her it was a tip up front and no strings attached. What happens happens.
We arrived around 12:30AM and there was a surprising number of people in line. They have one big line and when you get to the front you go to the next available clerk, so I really didn’t have the option to choose. Although I spotted a young girl who I wish could have checked me in. When I got to the front of the line guess what? Yup I got her. I had put $40 between my license and credit card and handed them both to her. She immediately saw it when she separated them and said, is this for me? I said yes and asked if they had any complimentary upgrades. She said she would see what she could do as she typed away on her computer. She said she needed to go to the back to get me taken care of, and came back shortly after. We laughed and talked about a bunch of things and she finally said that she had gotten me a larger room in the palace tower. She did say that if people would just be polite and nice like I was it would really go a long way when they asked for favors. I had booked a Julius Deluxe and waa upgraded to a Palace premium. Not a huge upgrade but the room is very nice. A wonderful bathroom and a very comfy bed that I’m typing this from now!
We arrived at Saturday around 2pm and it was really really busy at the check in. We had to question for around 30mins.
Did not really go for a special clerk, just took the next available and behaved calm and nice.
After a short small talk I handed over the my “sandwich” with 50 bucks and asked if there is a chance for a complimentary upgrade. Got upgraded huge a corner room in the Augustus Tower with a beautiful view on the strip and the bellagio fountain. I had to wait another 2h until the room was cleaned before I could get my keys but the wait was worth it.
My room was comped already, but we arrived from NYC super early and she waived early check in and resort fees and minibar purchases. She was VERY nice and seemed to enjoy helping us save money.
Got into the regular line on a Sunday evening around 6. There wasn’t much line, and the front desk agent said I got in at the right time between convention arrivals. He returned the $20 and said he would accept it after room assignment.
I asked for a julius suite or laurel collection augustus, but he said a suite would only have a king, and I wanted two queens. Was able to get me a south facing augustus room toward the strip, which was a decent upgrade over my original booking at octavius.
Upgraded to a pool view suite , got a late checkout at 5 pm as well
I had a female clerk, and she lit up at the sight of the $100 sandwiched between my charge card and DL in the early afternoon in the diamond/7 stars registration. I originally had the forum tower basic room, I requested something nice in the Augustus tower, and was given the Tower Deluxe. While I was disappointed it was not a more spacious suite. It was however, a upgrade nonetheless for my week visit. Not the thousands in savings I was hoping for, but still hundreds. I would be more explicit in the future with what I expect.
I had a female clerk, when I went up she said hey are you checking in and I said yep the name is Barnes, she said great can I have your ID & credit card. I handed it over, with $20. She said right away, ok, let me check. Then we chatted about why I was in Vegas what shows I was seeing etc, and she said right I’ve upgraded you to a Palace Tower Premium Room, with a Jaccuzi bath tub, Jack and Jill shower and great view, up high so you can see and it’s over three times the size of the room you had booked. This took me no time at all and no effort, may be it would have been awkward if she said no, but actually, the fun of it was almost as good as the upgrade!
$20 tip with passport, coming to celebrate my 30th with friends. The male clerk asked what tower was our favorite, and as we were unsure he upgraded us to the Palace Suite – 2000 sq ft! Great way to celebrate with friends as we have all traveled from Australia.
What a legend 🙂 Made our stay in Vegas.