We arrived at 2 PM & the reservation lines were packed. Didn’t really have a choice as to which clerk we would get. Originally booked two wheelchair accessible rooms online and it wouldn’t allow us to choose which tower we were in. We only wanted one wheelchair accessible room and one regular room but we were afraid it would be in 2 different towers so we just reserved 2 wheelchair accessible rooms online. Once I got email confirmation I saw that both rooms were in the Roman tower. Upon arrival to the hotel we had to wait in line about 20 minutes. As it happened when we got to the front of the line a male manager was standing in close vicinity to our clerk, So we were nervous to even try this. I instructed my husband put a $20 bill between his drivers license and the credit card and he handed it to the clerk and told her online it didn’t give us a choice of which tower we were in and would it be possible to upgrade our rooms. She said she would check and placed the $20 bill back on the counter in front of us. We also told her we only actually wanted one wheelchair accessible room but since we wanted to be in the same tower we couldn’t book it that way online. She typed for a few minutes and told us she had upgraded rooms available & told us she could put us in 1 wheelchair accessible deluxe room with 2 queen beds & 1 deluxe room with two queen beds, both in the Augustus Tower & just down the hall from each other. Both of the rooms were absolutely huge. Our room had a spa tub and a walk-in shower and had a beautiful view of the Bellagio fountains & the strip. The wheelchair accessible room was also huge and had a view of the other side of the strip, no bathtub, but instead a shower with a pulldown wheelchair accessible seat in it. Under the vanity there was another free standing portable wheelchair accessible seat that could actually be put in the shower or used to sit in front of the vanity. The first night all six of us ordered room service and sat looking out the full length window watching the Bellagio fountains! It doesn’t get any better than this!
We checked in around 1:30PM and there was a short line so we just went to the first available clerk. When handing her the sandwich and asking for the Palace Tower, she said “Let me see what I can do” and walked into the back. Minutes later she came back and made small talk as she was typing away. Sure enough, we got a Palace Tower room with a Strip view.
Checked in around 10 p.m. on a Tuesday night. Our flight from Dallas had been delayed three hours and we had missed a dinner reservation. Needless to say, we were pretty tired – but the front desk clerk made quick to cheer us up.
Walked up to the counter and presented her with the sandwich – credit card, $100 bill and ID. Her eyes immediately lit up and she started typing away at her keyboard. She eventually said “hold on, I’m going to go speak with our inventory manager.”
She left for about 15 minutes, came back and said she needed to speak to the supervisor. After another 15 minutes she came back, broke out a book of Caesar’s rooms and showed me where we were staying – the Augustus Spa Suite on the 40th floor overlooking the north end of the strip.
1,200 square feet with two bathrooms, a walk in shower, jacuzzi tub overlooking the north end of the Strip and double vanities. Ridiculous upgrade. On Friday and Saturday this room goes for $1,200 a night.
$20 tip with passport, coming to celebrate my 30th with friends. The male clerk asked what tower was our favorite, and as we were unsure he upgraded us to the Palace Suite – 2000 sq ft! Great way to celebrate with friends as we have all traveled from Australia.
What a legend 🙂 Made our stay in Vegas.
They have auto check-in kiosks now, but the general admission line was fairly painful. Around 30 minutes on Friday evening… but was worth the wait! $20 slipped to a clerk who instantly smiled and said he will see what he will be able to do. I almost didn’t need to say anything but did mention “Any upgrades available?” Upgraded to a suite in Augustus tower. This is my 2nd time in two years getting an upgrade at Caesars Palace.
Was a little nervous doing so but I tried the trick on a 3 night comped room. When arriving, I stated that it was my birthday (which it was), we talked with a late 20’s/early 30’s gentleman about Chicago and burgers etc. Slipped him the sandwich after telling me I had a room in the Palace tower. Said he would see what he can do while he left the $20 on the counter in front of us…
Octavius Tower Suite. 61st floor. Overlooking Bellagio Fountains.
Thank you to this site. Best birthday ever.
I arrived just shy of 5PM on a Tuesday to the hotel lobby. I did not get in line just yet as I was scoping the front desk clerks that were taking care of the Platinum Card line (my card level w/ Total Rewards). There was one man that looked like a manager, another man who didnt look too thrilled to be there, and a nice looking young lady (maybe my age – in her late twenties). I decided to shoot for her. Since there was no line, I waited until she was available then jumped in the Platinum Card line. She called me up next! I had two $20’s folded between my ID and credit card. This girl must have been working there for a while because she knew EXACTLY what was up when she saw the money (I made sure I feathered the two bills to be sure she knew there were two $20’s, not just one). I was staying for three nights (all comp), so I figured it would be a bit of a stretch to get the exact room I wanted without being super pushy (Augustus Tower w/ strip view); thus, I did $40 and not $20 (also to help increase my chances). She placed the money immediately to the side upon seeing it and said “based on your card level, I can’t take it just yet, so I’ll put it aside until we’ve completed your check-in and that you are completely satisfied with my service.” I didn’t even ask if she had complimentary upgrades, she had already jumped on board, wanting to do it. She offered the Junior Suite in the same Palace tower I booked, but she also said to herself within earshot “Maybe I have something in the Augustus Tower.” I got a poopy view of the parking garage on my last stay in Vegas (@Harrah’s before I found out about the sandwich trick). I let her know I was most interested in staying in the Augustus Tower, and if not too much trouble, maybe with a strip view. She managed to get me the Augustus Tower with Bellagio Fountain View! She was very pleasant for the entire transaction and I appreciated her effort in getting us the room I was shooting for. To make this even sweeter, I was given an email two days prior asking if I wanted to upgrade to that same room for $61/night (meaning pay over $180 before tax to upgrade my comp room). Best gamble I ever did in Vegas!
We arrived at Saturday around 2pm and it was really really busy at the check in. We had to question for around 30mins.
Did not really go for a special clerk, just took the next available and behaved calm and nice.
After a short small talk I handed over the my “sandwich” with 50 bucks and asked if there is a chance for a complimentary upgrade. Got upgraded huge a corner room in the Augustus Tower with a beautiful view on the strip and the bellagio fountain. I had to wait another 2h until the room was cleaned before I could get my keys but the wait was worth it.
I didn’t get to pick a particular clerk as it was after 1:30am and there were only 3 clerks and we waited in line almost 2 hours.
The clerk I had at check-in asked how I was and how I was enjoying Vegas so far.
I gave him my credit card, drivers license and $40.00. I told him my trip to Vegas was terrible so far after spending 16 hours in airports and flying. I then said it was up to him to make me want to return to Vegas as so far I was never coming back and I’ve always loved Vegas.
He upgraded us to a Augustus Jacuzzi Suite on the 28th floor at the end of the hall so we’d have a panoramic view of the strip in both directions.
I initially booked a deluxe room for $90.00 a night and this room was a $1,000.00 a night! The room was spectacular and every Caesars employee I dealt with were exceptional while there. We enjoyed our suite.
Came for a long conference where they book a block of rooms do I don’t get to select. When I checked in I handed the guy $20 and asked for a more updated tower and asked if any upgrades were available. He pretended to check but quickly said he can only do so much because of the conference. Completely bs bc the person I arrived with got the new tower and upgraded room And didn’t tip. The worst part is the room is crappy like a motel and he kept my money. I’ve always hated this hotel and pray this is the last year for my company. And to top it off the palace tower is under construction. I would have chosen one if the females if I could of as all the men looked angry at the world. Arrived Saturday night 10pm
Wasn’t sure if it would work, but we followed the directions. The front desk man said to hold onto the money until the end and we could decide at that point whether to give it to him or not. He got us a deluxe room in the newest tower overlooking the pools. Way worth it.