We came in late about 6PM on a weekend. I didn’t really expect anything coming in, but I REALLY didn’t expect anything when the hotel had a lot of self checkin kiosks with a few attendants walking around. I decided to try nonetheless. Requested assistance via the kiosk and waited for an attendant. She came and we tried slipping her the sandwich with the line. She saw it right away and said she didn’t need it and only took the ID. We then asked her for conjoining rooms. She went away for a couple minutes and was able to get conjoined rooms but no upgrade. She didn’t take the 20.
I had stayed at the Monte Carlo before and didn’t know it had been rebranded to Park MGM. My previous experience with the Monte Carlo was not great. The rooms were dated and prettt dingy even the suites.
I found this website before our trip and thought why not give it a try. We arrived to the hotel at about 9am on Sunday and the checkout craze hadn’t started yet. I asked about an early check in and was told that I would have to check in via their kiosk system.
I thought great there goes my chance. After checking in I asked a nice attendant if there was any upgrades that they had available. He said “let me check” went up the computer and said all the suites were taken but that he would see if there was a room with a better view. Ended up on the 26th floor with a view of the mountains. Also the room has definitely been updated with a more contemporary decor
Visit during a busy January weekend, the hotel was packed with Hockey fans so was feeling a bit underwhelmed that this wouldn’t work. We did the sandwich to a lovely young member of staff who was awesomely cheerful and friendly.
The Monte Carlo (Park MGM to be soon) is undergoing renovation and we had our room upgraded to one of the few newly refurbished Park Rooms which was great and much nicer than the orginal room. We also received free comp drinks for the in-house restaurant.
For saying how busy the site was we where impressed with our upgrade without even mentioning it, just the sandwich slip!!
First, please understand the Monte Carlo is under construction and it was Cinco de Mayo weekend when I tried it. They are doing renovations and had no wiggle room for upgrades.
Gave him the $20 dollar sandwich and he giggled. Said thank you and see what he could do. Wanted to comp our parking but we flew in and had no car. Explained to us that the hotel is under renovations and will be rebranded. He moved us to a lower level floor as far from the construction as possible. Had a great view of the T-Mobile arena and the Park for people watching on the 6th floor. We feel it was worth it based on zero noise from the construction. Slept like a baby.
Tried the $20 trick at the VIP check in. Was told that MGM resorts does not allow resort fee to be waived anymore. Escalated to the VIP check in manager and was told that this rule is bound by the system. WIll not be staying at MGM properties if this happens again next time.
We had a nice connection with the desk agent, she was Canadian like us, but oops, made a comment about Trudeau and Trump, turns out she loves Trump. No upgrade, no resort fee discount, at least she gave the 20 back.
Waited in a long line for check in and went to first available clerk (at 12ish at night) and followed the 20dollar trick but just doubled the amount and the lady was very nice just said they did not have any available upgrades so she gave us back the 40 dollars
My recent trip to Vegas, we stayed at the Monte Carlo. We got there at 11:30am on a Monday so it wasn’t busy. I handed the young woman my card, ID, with the $20 bill in between. She upgraded us from a deluxe room to a high floor strip view room. She also waived our resort fee and gave us tons of coupons. At the end of the transaction she handed the $20 back and said, “Use this on a cab ride or something. Free upgrades for you today.” Very successful for me!
Checked in around 4 at the monte carlo. Used the $20 sandwich and said i would appreciate any room upgrades or comps. Room upgraded to strip view and received $40 food comp.
Quite a bit of people checking in so we just picked a line, got a younger Asian dude, slipped him the sandwich w/$20. I said ” a friend on mine said I should ask if there’s any complimentary upgrades on the room.” he said “sorry its too late in the day (9pm) I wish I could ” pushed the $20 bucks back to me. It was worth a shot