Checked in around 4 at the monte carlo. Used the $20 sandwich and said i would appreciate any room upgrades or comps. Room upgraded to strip view and received $40 food comp.
First, please understand the Monte Carlo is under construction and it was Cinco de Mayo weekend when I tried it. They are doing renovations and had no wiggle room for upgrades.
Gave him the $20 dollar sandwich and he giggled. Said thank you and see what he could do. Wanted to comp our parking but we flew in and had no car. Explained to us that the hotel is under renovations and will be rebranded. He moved us to a lower level floor as far from the construction as possible. Had a great view of the T-Mobile arena and the Park for people watching on the 6th floor. We feel it was worth it based on zero noise from the construction. Slept like a baby.
My recent trip to Vegas, we stayed at the Monte Carlo. We got there at 11:30am on a Monday so it wasn’t busy. I handed the young woman my card, ID, with the $20 bill in between. She upgraded us from a deluxe room to a high floor strip view room. She also waived our resort fee and gave us tons of coupons. At the end of the transaction she handed the $20 back and said, “Use this on a cab ride or something. Free upgrades for you today.” Very successful for me!
There was about 7 guys spread over 3 rooms – each room had 2 queens. We rustled up about $120 between us and went to the reception where it was dead (being a Tuesday night). I basically put the money in my passport, handed it over and said ‘are you able to offer any complimentary upgrades?’ making sure he saw the $$$.
He then proceeded to type things and made a phone call in which he then told me he could offer me a suite for an additional $80 per night instead of $160. Being 7 of us the suite was suitable so i just asked for 3 rooms next to one another on a high floor overlooking the strip. None over looking the strip unfortunately but got one over looking the pool on the 31st (those high floor rooms have flat screen tv, ipod dock and free wifi) and we had our resort fee waivered for all 3 rooms so was extremely happy with that.
We checked in pretty late, after 5pm. The hotel seemed pretty busy since it’s the Sat of halloween weekend. I didn’t think it was going to work but decided to give it a shot anyways. It’s Vegas afterall.
The clerk was cute and had a nice smile. I thought she’s worth talking to even if we don’t get the upgrade. To my surprise, she smiled when she saw the bill and returned it. But said she’ll see if she could find anything nicer. To my surprise, she had us upgraded to a nice room on the 31st floor.
Quite a bit of people checking in so we just picked a line, got a younger Asian dude, slipped him the sandwich w/$20. I said ” a friend on mine said I should ask if there’s any complimentary upgrades on the room.” he said “sorry its too late in the day (9pm) I wish I could ” pushed the $20 bucks back to me. It was worth a shot
Gave clerk the sandwich (young male late 20’s). He split the ‘wich apart, putting my dl and cc on the keyboard and laying the $20 in the counter beside his keyboard. As he was doing that I asked if there were any complimentary upgrades available. BEFORE he looked at his computer, he said, No, we don’t do that here.” After he looked at his computer he said, “You’ve already booked a (MOnaco) suite.” Umm, yeah, but I wanted a Diamond suite! Oh, and he proceeds to say he has a suite on the 3rd floor or if we waited 15 minutes we could have one on the 13th floor. What hotel has a 13th floor??? He bundled up the sandwich and handled everything back when he was done with my dl and cc. back the $20
Reserved standard deluxe room for 2 nights. Gave the guy a $20 and asked for something nice. Gave me a high floor deluxe with pool view and a fridge. Gave me a bunch of coupons and club passes too.
This place can be a bit hard to do the $20 trick. When we arrived it was mid-night, and there was no staff available but just kiosk check-ins. They seem to use this more than staff. I started off using the kiosk, but was confused as to how I would do the $20 with no staff there. A staff appeared and asked if I needed any assistance, and she then helped me to check in. She looked at my room and noticed that it was a handicap room, and she said she could assist me to change it. When I went with her to the desk, I placed the $20 on the desk and asked if there were any upgrade available. She smiled and said she would look but the rooms were all booked because of a microsoft convention. At first she said it was all book but she could upgrade me the next day (since i was staying for two nights). I said that’s fine. Then she spoke with her manager and actually stated a room seemed to open up and she offered us to have a strip view on the 32nd floor. We were originally going to be on the 18th floor. She asked if i wanted the double queen size bed room or the one king size bedroom. I opted for the one king size bedroom. She was cordial and nice. It wasn’t an epic upgrade, but I’ll take it.
Visit during a busy January weekend, the hotel was packed with Hockey fans so was feeling a bit underwhelmed that this wouldn’t work. We did the sandwich to a lovely young member of staff who was awesomely cheerful and friendly.
The Monte Carlo (Park MGM to be soon) is undergoing renovation and we had our room upgraded to one of the few newly refurbished Park Rooms which was great and much nicer than the orginal room. We also received free comp drinks for the in-house restaurant.
For saying how busy the site was we where impressed with our upgrade without even mentioning it, just the sandwich slip!!