Palazzo

114 Reviews
(866) 263-3001
3325 South Las Vegas Boulevard, Las Vegas, NV89109
95% got a Vegas Hotel Deal
Palazzo Hotel

Palazzo Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/0
All Time Upgrades: 95% 88/93

Room Upgrade Reports

Romeo
09/09/2016
Saved:  $We got value... Tipped:  $50 Upgraded to  Bella Suite  from  Bella Suite 

My brother threw his 30th bday in Vegas with a bunch of family and friends coming. The majority stayed at the Palazzo. This was labor day weekend on Saturday so I figured the tip trick would never work with the whole town being booked to capacity. He didn’t target but he got a clerk at the corner away from other eyes and ears… One thing that made me nervous about doing it was asking within earshot of other employees or customers… He didn’t ask for a room upgrade but he did ask for a special request. “Here’s my ID and credit card and here’s a $50 for you if you can get all our rooms on the same floor with a high view of the strip… anything you can do to help I would appreciate it” After banging away at the keyboard for what seemed like forever she found 3 rooms. We were all on the 42nd floor. Although we did have to wait until the rooms were clean… They texted us within 20 mins and the rooms were ready…. Also the next day he rented a cabana at the venetian pool. Cabana 22-23 were the most popular ones to pick. He knew he wanted to get Cabana 22 or 23 because of location but everything is first come first serve starting at 9am even with a reservation. Earlier the pool girl said she couldn’t preassign cabanas and that the cabana map wasn’t even given to them until 9am.. He slipped her a $20 and gave her the last name on the reservation and said he wanted 22 or 23. He got in line at 8:45am and was already deep in the back of the line.. When he got up he saw that 22 was already assigned to him.. SCORE! Remember, all of this was on Labor day weekend

Was this an epic upgrade?
Miguel
08/08/2018
Saved:  $Unknown Tipped:  $50 Upgraded to  Siena Suite  from  Luxury Suite 

Was unable to Target a specific clerk but got an awesome guy. Slid him a $50 sandwich and he immediately went to the back to see what he could do. He reappeared and told us that he could upgrade is to the sienna suite for our stay. This room is insane and totally worth the 50.

Was this an epic upgrade?
Jennifer
03/27/2017
Saved:  $none Tipped:  $40 Upgraded to  Luxury Suite  from  Luxury Suite 

We checked in on Friday evening at 6pm & was directed to the counter where we met our hotel clerk, a white male in his 20’s. When asked for my ID & CC I had 2 folded $20’s and asked if we could possibly get 2 queens instead of 1 king for our 2 rooms. He immediately told me how much it would cost so I declined. Then I kindly asked if he could kindly waive the resort fees since we won’t be using any of the amenities & can do without wifi. He said it was a mandatory fee. The only thing he offered was waiving the $10 lock-out fee connecting the 2 rooms. Thankfully he gave back the tip. He did mention it was a sold out weekend so I’m not sure if that made a difference.

Was this an epic upgrade?
John
03/16/2018
Saved:  $hundreds Tipped:  $40 Upgraded to  Fortuna Suite  from  Luxury Suite 

Slipped our guy $40 and a big grin appeared. He said he would be happy to take care of us. I said it was our anniversary and wondered if there were any complimentary upgrades. Also said if there weren’t any… what would really be nice is a late checkout since our flight left in the evening. We got Both!

Was this an epic upgrade?
CNMI Chi
07/03/2017
Saved:  $400 Tipped:  $40 Upgraded to  Bella Suite  from  Luxury Suite 

Finally have some time to report back…

Here’s my last trip to the Palazzo results.

We booked two standard non-strip-view (cheapest) rooms two nights via Priceline and got it at $106 per night. We have 4 adults and 2 very young children.

When we got to the hotel; there was no line, some guy directed me to the clerk. I can’t remember exactly what his name was but he was young and in his 20s. He asked whom I was and I handed him a 40 sandwich since I had two rooms reserved. Like everyone else he set the money aside and started doing this thing. He asked what I was in town for and I said I was taking my inlaws to Vegas for a visit. He replied “great, I’d imagine you’d like your trip as enjoyable as possible.” I responded by saying “oh definately, if there’s any complimentary upgrades that would be awesome!”. He kept on punching things into the computer, about 30 seconds later he handed me two keys and said “I’ve extended this one time courtesy by upgrading you guys to strip-view high floor room.” I then asked him “are these room next to each other? We have two kids and would be great that they can run around! And if you can get us two beds each room that would be great!” Knowing that in order to get two beds he will have to upgrade us to the Bella suite.

He proceed to punch some more stuff to the computer for another 15 seconds and says “I have got you guys in connecting room with two beds each and a view of the strip! But this is just a one time courtesy.” I got exactly what I wanted! Two connecting rooms facing the strip with two beds in each room.

We stayed for two nights and saved nearly $400 with the sandwich.

Standard King to Bella Suite with view is about an additional $80 per room per night for the the dates we selected. (mid-April week night)
Connecting rooms $10 per night.

The only thing I wish I had asked was the waiver of resort fees… But in the end I was very happy with the sandwich.

Was this an epic upgrade?
Onur
08/03/2018
Saved:  $350 Tipped:  $40 Upgraded to  Luxury Suite  from  Luxury Suite 

Handed the guy at the front desk $40. Immediately got upgraded to a high floor room (44th floor) facing the strip with early check in (we checked in at 11am) and late checkout (until 2pm) waived. Also got one night’s resort fee waived due to a mishap with billing to room at a bar. I’d say that’s a fantastic value. Probably saved approximately $350.

BTW, I was on the fence between Venetian’s and Palazzo’s Luxury Suite. Glad I made the choice to choose Palazzo’s… It’s a far superior product, and as Palazzo is nearly twice as tall, you’re guaranteed to get a “higher” floor room (relatively), even at the most basic rate.

Was this an epic upgrade?
Ed
12/31/2015
Saved:  $240 Tipped:  $20 Upgraded to  Fortuna Suite  from  Bella Suite 

I went to the next available clerk, Joshua at about 8:30 PM. I gave him the sandwich and he thanked me and asked me if I needed any change. I told him I didn’t and asked if there were any complimentary upgrades. He said he’d check with his manager and went to the back. He emerged to say he could upgrade me to a Fortunate Suite with a view of the strip. I knew from checking around online that the Fortuna was a great suite. I was so pleasantly surprised I didn’t even bother asking for resort fees to be waived (ie I thought the upgrade was enough). We loved the Fortuna!

Was this an epic upgrade?
John
08/15/2018
Saved:  $10 Tipped:  $50 Upgraded to  Luxury Suite  from  Luxury Suite 

Couldn’t target a specific clerk. Around 1230 on a slow Wednesday. I just asked if there were any complementary upgrades available. Her upgrade was the same suite higher floor strip view which is $30 more per day but I’m only staying 2 nights so it’s not really worth it. I think 20 dollars could’ve got me the same “upgrade.”

Was this an epic upgrade?
Jenny B.
02/02/2016
Saved:  $1,314.00 Tipped:  $50 Upgraded to  Siena Suite  from  Luxury Suite 

Checked in at 3:00 pm and was directed to a 20 something lady. I handed her the sandwich with a $50 bill in the middle. She asked if I needed change, and I told her no, that was for her. we made small talk for a bit and she asked what my plans were in in town. I told her my husband and I had never taken a vacation in all the 17 years we have been married, and we thought would be a perfect place to take one! I asked if she had any complimentary upgrades available, she said of course and started typing away. I told he that I would love to check out one of your sienna suites, and said she said that since we booked directly through the palazzo hotel, and not a third party site, that she would love to give us our requested room upgrade. She found 2 sienna suites available, and asked if I would like the one with the view, and I smiled and told her she read my mind! She said she was going to make this trip amazing for us and handed us our keys to our suite along with 3 vouchers for full meals of our choice for 2 at the LUX cafe. (so over a $300 value or more) We also had a $100 credit for the mini bar in our room! And she also added late 2:00pm check-out with no charge. I had received so much from tipping $50, that I never asked about resort fees. I had gone from the regular, cheapest room, to one of the best rooms in the hotel (1,900 square feet) and more deluxe than anywhere I had ever stayed. Always book direct!!! even if you pay a few dollars more!! The hotel makes more, and you will have a better chance of getting what you ask for! I booked my room at $159/night and the room I got was $497/night. Plus $300 worth of food and two for 1 drink tickets at all hotel bars.

Was this an epic upgrade?
Django
06/13/2018
Tipped:  $50 Upgraded to  Unsure  from  Prestige Luxury Suite 

Prestige lounge check in at around 10am on a Friday. Didn’t exactly target a clerk but the clerk who served us wasn’t the manager and looked quite frumpy. On the face of it, I thought she would be receptive. I slipped $50 in with my passport whilst mentioning that we were celebrating a wedding anniversary (true) and that if she could make our stay extra special we’d be very grateful. She took the money without blinking and hurriedly said that she could definitely help us out…

Well.

She did sweet FA. No room upgrade, no reduction of resort fees. Nada. Very disappointed.

Was this an epic upgrade?