119 Reviews
(866) 263-3001
3325 South Las Vegas Boulevard, Las Vegas, NV89109
92% got a Vegas Hotel Deal
Palazzo Hotel

Palazzo Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/0
All Time Upgrades: 92% 88/96

Room Upgrade Reports

Tipped:  $100 Upgraded to  Luxury Suite  from  Luxury Suite 

This was in August. Unfortunately I forget the clerk’s name- young white man. I slipped him the $100 sandwich and asked if there were any upgrades available. I had read reviews about high tips leading to far superior suites. He slipped the money back to me and told me that he cannot accept it. Maybe he was a religious type. I ended up with the same room I booked. A tip (lol)- I do believe the best upgrade 99% of people can get is from Venetian to Palazzo, which is worth the sandwich. A 1PM checkout time can usually be negotiated on the day of with no money, and a view can as well.

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Mike Turner
Saved:  $$220 Tipped:  $50 Upgraded to  Luxury Suite  from  Luxury Suite 

I checked in at around 2pm and did not target a particular clerk. I asked if any complimentary upgrades were available. I had the $50 in my hand with my CC and DL but didn’t offer it to him until after he said “let me check”. I slid him the $50 and said “I would really appreciate anything he could do for me”. He said he could give me a higher floor with a better view that is normally $55 dollars more per night and I said sure, sounds good to me. It was a company trip and I had 3 colleagues check in at the same time without doing the trick and they got rooms on floors 6, 8, and 14 facing away from the strip. I ended up on 34 facing the TI with a great view.

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Saved:  $$110 Tipped:  $50 Upgraded to  Bella Suite  from  Bella Suite 

Checked in at 1 PM on a Friday and was directed to a young female clerk. I had a reservation for two connecting Bella Suites and handed over the sandwich with $50 inside.

She stated she was unable to find any other connecting room upgrades but waived the $30 resort fee and $10 connecting room fee as well as giving me late checkout. A decent outcome considering the fees would have cost me $160.

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Tipped:  $50 Upgraded to  Standard Suite w/ View   from  Standard Suite 

When I arrived at the Palazzo, there was a small line. There was a gentleman there that was escorting us to each clerk and introducing us so I was unable to pick whom I wanted. My clerk was a young lady and she quickly began the conversation of the purpose of my trip. I explained that we are celebrating our 10yr wedding anniversary and also spoke of some of the things that we had planned to do. She then asked for my credit card and that is when I gave her the “sandwich” with a 50.00 bill. I then asked for any complimentary upgrades. She told me that they were completely booked but to let her look and see what she could do. Completely booked on a Monday with low rates and not very crowded??? Oh well she made two calls and both were unsuccessful. She then told me that she had to speak to her manager. When she returned she told me that I will like the room she was able to give me. She then asked if I needed any change and I told her no. She then handed me my room keys for a room on the 44th floor. When I arrived, I realized I had a Suite w/view which costs 40.00 more per night in which we were staying 4 nights. We had a view of the south strip and airport. It was amazing at night. They also took the 28.00 daily resort fee off as well and added a few coupons for the area. Well worth it in my book.

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Tipped:  $20 Upgraded to  Bella Suite  from  Bella Suite 

I booked two rooms at the Palazzo over Labor Day Weekend 2017. We were a group of 8 girls celebrating my 25th birthday, so we of course wanted conjoining rooms. I called a few days prior to request that, but was told that I wouldn’t find out if they were conjoining until check-in, and if so, it would be a $60 charge ($10/room per night, 3 nights). We checked in around 7:30pm on Friday night of LDW, and although I was nervous to do the $20 sandwich, I sucked it up and gave it a try. I didn’t target any specific clerk as it was pretty busy and I was directed to a woman who was maybe in her late 20s. I had my ID and credit card ready with the $20 in between, so when she asked for it I handed it to her and said “we booked the two rooms and requested for them to be connected, but if there’s any other complimentary upgrades that would be great” and smiled nicely. She asked if we were celebrating anything and I told her my birthday, and that it was our first time in Vegas. She definitely saw the $20 and started typing away. She managed to get us connecting rooms on the 40th floor with a strip view. Also, one of the rooms was for 4 nights, so she gave us a late check out of 1pm on the last day. I was never charged the $60 fee to conjoin the rooms, so the $20 was worth the upgrade for a high floor with a strip view! Definitely don’t be shy about it, if they have something available they will most likely do everything they can do accommodate your request.

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Tipped:  $50 Upgraded to  Luxury Suite  from  Luxury Suite 

We booked for super cheap through Hotwire. Because front desk can see if you booked third-party, I was afraid of getting stuck in a bad room.

Targeted young Hispanic girl with glasses. Slid her a 50 between credit card and ID and asked about complimentary upgrades. We didn’t get a room upgrade but were put on the 41st floor with Strip View (which would have cost additional $70 a night). Got super late check out. Also got a free bottle of champagne sent up to us!

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Saved:  $Unknown Tipped:  $50 Upgraded to  Siena Suite  from  Luxury Suite 

Was unable to Target a specific clerk but got an awesome guy. Slid him a $50 sandwich and he immediately went to the back to see what he could do. He reappeared and told us that he could upgrade is to the sienna suite for our stay. This room is insane and totally worth the 50.

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Jay Smooth
Saved:  $Unknown Tipped:  $50 Upgraded to  Siena Suite  from  Luxury Suite 

We were only in Vegas for one night so we tried to get into town early [11am early]. I had two rooms in my name so when we got there I really couldn’t target anyone because there was a person in a red jacket mettering the lines. I spoke to her and asked her how her day was going , small talk. I had 3 20’s sandwiched ready to go. When it was my turn I handed the sandwich to the clerk and he immediately said let me see what I can do for you. He said we were in town early but let’s see what we have available. To be honest wasnt interested in an upgrade just early and late check out…. I mentioned if there was a possibility of a early and late checkout the next day. He asked what time were we thinking…. I didnt answer, I let him tell me. He said he could do 3pm at no extra charge and that worked well for us. He said he only had 1 Luxury suite available on a high floor but excused himself and went and spoke with a guy wearing a nicer suite. He came back seconds later and said he could upgrade one of the rooms to a 1200 sft room so they could both be available at the same time. The persons to my left and right were both told there were zero rooms available for early check in and I got TWO with early check in and late check out for the tip. The rooms at Palazzo are already nice but walking up to my room with two doors I knew it would be awesome!!! 1.5 bathrooms, full living room, separate bedroom, 5 sprayer shower (awesome), spa tub and a TV in the bathroom. I was overlooking the WYNN”s pool on the 43rd floor. Could have been the tip, could have been we were only in town for one night.

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Saved:  $hundreds Tipped:  $40 Upgraded to  Fortuna Suite  from  Luxury Suite 

Slipped our guy $40 and a big grin appeared. He said he would be happy to take care of us. I said it was our anniversary and wondered if there were any complimentary upgrades. Also said if there weren’t any… what would really be nice is a late checkout since our flight left in the evening. We got Both!

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Tipped:  $40 Upgraded to  King Luxury Suite with View  from  King Luxury Suite 

So..Yaaaay…It worked for me!!!!!

See below for the inside scoop and additional tips to save.

My hubby, mom, and I are here at the Palazzo staying for 4 nights . We booked two King Luxury Suite rooms (Non-connecting with the special offer discount code). NOTE: There is always a discount code offered so can get the lowest rate available at that time. Also if the rate drops any lower between the time you book you call and request an adjustment. Be sure to tell the rep if you are visiting for a special occasion…(i.e. birthday, honeymoon, etc..) it can help with your request for upgrades.

The days we planned our trip just so happened to be the same time as a big conference hosted by the Venetian. So in this case the Palazzo was cheaper.

I had already done my research and learned about what worked for others. So here’s how it happened for me:

We arrived at 1pm and of the three checking in, I was the most comfortable at asking for the upgrade and it was my birthday on top of that. I had my family wait off to the side and I proceeded alone. I was a little nervous at first because I got not one rep, but two as one lady was being trained. The ladies were young and very nice. I walked up with a big smile and provided my name and confirmation number. Once they requested my ID and CC, I gave a $40 sandwich ($20 per room) and asked if they had any complimentary upgrades. She kindly she said,” Thank you and yes, let me see what I can do”. She started typing away and told me that the inventory was very tight due to the conference. I was upgraded to two connecting King Luxury Suite with view and able to check in early. She waived our resort fees and provided us with a late checkout.

I truly believe I would have gotten a better room upgrade if available. So in all I was able to:
1) Check in early
2) Avoid the connecting fees ($160 saving)
3)Good view
4) Resort Fees waived
5) Late Checkout

So happy it worked for us!! I plan to do this every time.
Vegas runs in tips…you can’t go wrong.

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