Clerk checked us in and informed me that there were no upgrades (“suites are full”) prior to noticing the tip. She said “But I did give you the newly renovated room which normally costs $20 more a night”. However, all standard rooms have now completed renovation at Mandalay Bay so this was not an upgrade. I even asked her about any other items such a pass for us to check out the gym, etc (normally $27 per person/day). Did not provide anything. After she saw the tip she said “Are you sure?” I would have felt silly asking for it back and let her keep it. Not sure how to use the suggested tip if the clerk doesn’t pick up the provided ID/Credit Card until after doing most of the check-in portion.
Stayed Monday-Tuesday night (slow days)
initial $20 got us a penthouse suite – then tipped another $20 and was upgraded to a remodeled executive suite.
Did the $20 between the credit card and license. Asked very nicely for a complimentary upgrade. He gave us the Honeymoon suite on the 14th floor. Easy.
Slipped a $20 between the drivers license and credit card. I asked if there were any upgrades and anything else he could provide. Not a big room upgrade, but we did get 2 free buffets and a free visit to the shark reef. So the $20 investment paid off.
I followed the “How to” steps, and without blinking the girl very politely said of course and upgraded my room. The suite was beautiful, huge and very clean! It really works!
Walked up to the front and said “checking in” as I handed my ID and credit card, I had a crisp $50 right on top clear as day.
I said my last name and said I was hoping there was a complementary upgrade available.
The gentlemen smiled and said Im sure we can come up with something for you. How would a parlour suite be?
I checked in late around 7pm and the hotel seemed busy. I am staying for 3 days so thought $50 would get me better luck and it did ! WOW 2 jacuzzi tubs and 2 bedrooms in a HUGE living room.
The people I met from out of town stayed elsewhere and were actually AFRAID to try the $20 trick…even after my success.
Success! It was way too simple. Slipped the 20 between my license and CC. The nice gentelman (William) told me to hold on a minute while he checked. He went in to the back for about 2 minutes, came back and told me he can upgrade me to the 1,500 sq ft Parlor Suite in the newly remodeled wing. It’s got 5 flat screen TV’s with 2 in the bathroom. Best $20 i’ve ever spent.
I was in for my bachelor party, and slipped the $20 in between the CC and DL, per this site’s recommendations, and just asked for any upgrades. She was going to do it when my bro sauntered in, and picked up my CC and DL because he didn’t want me to pay. The $20 goes flittering away, obvious to everyone. The clerk was still cool about it. Gave us a slightly upgraded room, plus $40 minibar credit. Not great, but better than nothing, and definitely worth the $20.
Checked in at 7:30pm on Friday night. I wasn’t feeling good about the upgrade since Ricki Martin was playing Saturday night and Ice Cube on Sunday. I gave a $20 just like explained and asked if any complimentary upgrades are available. She looked at me and said she would make sure they’re were. Our room was very big and had a view of the strip that everyone in our group took pictures of. We obivously very happy.
I checked for two rooms at 9 am on Friday morning. I pulled the standard trick with the 20 spot. I saw that she noticed the $20 and I then asked if there were any comp. upgrade available. She looked on the computer and told me that all the suites were booked. It didn’t shock me because I heard from someone else that the hotel was sold out for both Fri and Sat nights. I could tell that she wanted to keep the twenty so she started to work her magic. She was able to get us checked in 6 hours before standard check in time. She gave us 4 extra keys for our unregistered guest to get into the pool (Mandalay requires an activated key to get into thier awesome pool area.) She also offered comped fridges to be delivered to our rooms (she said that the normally we $20 a day.) A refridgerator was delivered to each room within minutes of our check in time. No room upgrade, but the extra comps and service were well worth the tip.