I gave the $20 but they didn’t have any upgrades, so…
She refunded my resort fees, free parking, and free early check in.
Came up on +$88!!
Busy day, big convention coming up on the MGM, Thursday 4pm, young female clerk in her mid 20’s, had booked a room for 2 for my parents, I decided to join the trip last-minute. Told her that straightforward while giving her the sandwich. Looked at me a little scared and gave the sandwich back. I asked for a complimentary upgrade but she told me they were overbooked. Got a Royal Tower room on the 9th floor with a view to Tropicana (not sure if that’s considered a good room), and when I asked for an extra room key she told me that if she did that she’d have to add my name to the room and that it’d be $30 extra per night. I okayed it and still gave her the $20 tip.
I was a little nervous as I approached the front desk at Excalibur but once I saw the young woman who would be checking me in I was immediately at ease. Young female, professional, smiling, pleasant. It was about 9pm on a Monday evening so it wasn’t terribly busy.
She asked my name, and after telling her I immediately displayed my credit/$20/ID sandwich while asking if any complimentary upgrades were available.
The young woman smiled and asked me to place my money on the counter and offered me a room with a view in the Royal Tower and on a higher floor.
I hope anyone traveling to Vegas comes across this site and realizes that this is how Vegas works. Tip friendly, be friendly, and have some manners. It makes a big difference in how you’re treated.
I got a younger gal, and I was nervous. I had the money in between the cards and set it up there while making small talk. She immediately took the money out and slapped it back on the counter in front of me. I asked if there was any complimentary upgrades, and she said, no but you can pay for an upgrade. Total fail.
I gave her 20 USD and asked for complimentary upgrades. She said, she’ll have a look and offered me a room upgrade to a better room in the 21st floor.
It was a Wednesday evening. Me and my friends arrived for a small conference. We were greeted by the next available clerk who asked me for my ID. I took my ID and credit card with the tip sandwiched in between. The clerk only took my ID so I asked if there were any complimentary upgrades available. He said at the moment no and offered an upgraded room for extra charges which I declined.