Caesars Palace

219 Reviews
866-227-5938
3570 Las Vegas Boulevard South, Las Vegas, NV89109
92% got a Vegas Hotel Deal
Caesars Palace Hotel

Caesars Palace Review Highlights

We arrived at 2 PM & the reservation lines were packed. Didn’t really have a choice as to which clerk we would get.

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/0
All Time Upgrades: 92% 185/202

Room Upgrade Reports

GoCubs
12/24/2006
Tipped:  $20 Upgraded to  Palace Tower Deluxe  from  Palace Tower Deluxe 

Decided to try, she said all Augustus rooms were sold out, I didn’t really believe her since the new tower is huge. But I asked a few times for upgrades, she said there is nothing she can do. She said the Palace Tower is really nice since the remodel, it is the same as the Augustus except no LCD tv in the bathroom. I said, “ok, thanks for trying.” When we got to the room, she was right because our room looked just like the Augustus virtual room on the Caesars webpage. I don’t think I’m going to try the $20 tip again because it made me and (I think) the check-in girl uncomfortable.

Was this an epic upgrade?
kenji4861
12/19/2006
Tipped:  $20 Upgraded to  Nicer Classic Room  from  Classic Room 

I was asked which hotel I’m staying at and was asked for the ID.

I threw a $20 under my ID and she knew what was up. As she typed away on the computer I was wondering if I should ask for an upgrade just to be clear so I did.. which came out awkward.

She asked if a room /w a view is okay and I said “I was really hoping for the Augustus Tower”

She really tried to get me into Augustus, typing away for a good 2 minutes but told me they were booked.

She showed me the towers available and let me choose. I chose Forum Tower, supposedly things are newer here. Got a room right next to the elevator. She told me Roman Tower, the tower I would’ve been in is old, etc.

It didn’t work like I wanted to, but I can say it definitely works. I’m sure if I asked her to keep looking or even a Palace tower, she would’ve done it. Other employees were close by and also saw the $20 on her table, but didn’t say a thing.

My suggestion is to know all the room types. They may just try to throw you in the same room.

Was this an epic upgrade?
str8flush22
12/12/2006
Tipped:  $20 Upgraded to  Deluxe Augustus Tower Suite /w View  from  Deluxe Palace Tower 

My girlfriend and I approached the check in counter with a smile and said we’d like to check in. The woman asked for my last name, then looked up the reservation. She said, “So we have you for 2 nights in the Deluxe Palace Tower Room, can I see your ID?” I had the $20 slipped between my ID and credit card and brought them above the counter, then said, “Sure, but we were wondering if there were any complimentary upgrades available?” and smiled looking at the ID and CC and $20. She said, “Oh, you don’t have to do that(referring the $20 tip). I’ll take a look. Have you stayed here before because the room you reserved is very nice already?” We replied no, and she started typing into the computer. She said, “Yes, I can upgrade you to the Augustus Tower w/ a beautiful view of the strip and Bellagio water fountain.” I offered her the $20 again, but she declined. She gave us our room keys, room charge card for use w/ complimentary $25 food credit and sent us on our way. The room was excellent, w/ a flat panel tv in living room and bathroom, king bed, large bathroom, and wonderful view. We used the $25 for room service and at the Augustus cafe. Food was great, highly recommend.

We also signed up for Total Rewards and were given some cheesy casino freebies like a Caesar’s gold medallion necklace so we could look like Flava Flav. I asked the woman at the TR desk about PURE nightclub passes and she looked in her drawer and handed me a VIP pass for two for the night. We didn’t end up using the VIP pass b/c as we were walking by PURE before it opened, one of the bouncers standing outside asked if we wanted on his guest list. Of course we said yes, so there was no waiting in line, we just came back around 11:00 pm walked to the front of the line and told them our names then went in. I don’t know why he asked, but we were very happy to not have to wait in a 200+ person line. The Pussycat Dolls were entertaining and the club was packed. VERY expensive drinks…Rockstar and Vodka + Crown and Coke = $25 + tip = $28…Yikes.
(Note: VIP passes only get you free admission. You still have to wait in forever long line. Guest list gets you to front of line + free admission saving at least a few hours of waiting.) How lucky!

Overall an amazing experience. I think the key in Vegas is you have to ask and not be afraid to be rejected. I also think a friendly smile can go a long way, as so many people you see in Vegas are rude and expecting the royal treatment. Seemed like most of the things we asked for we were given. Caesar’s treated us well and I wouldn’t have wanted to stay anywhere else.

Thanks to those who have shared in this forum. We wouldn’t have even attempted $20 trick if we hadn’t read all the experiences here and decided how worth it, it would be.

Was this an epic upgrade?
str8flush
12/12/2006
Tipped:  $20 Upgraded to  Deluxe Augustus Tower Suite  from  Deluxe Palace Tower Room 

How It Happened: My girlfriend and I approached the check in counter with a smile and said we’d like to check in. The woman asked for my last name, then looked up the reservation. She said, “So we have you for 2 nights in the Deluxe Palace Tower Room, can I see your ID?” I had the $20 slipped between my ID and credit card and brought them above the counter, then said, “Sure, but we were wondering if there were any complimentary upgrades available?” and smiled looking at the ID and CC and $20. She said, “Oh, you don’t have to do that(referring the $20 tip). I’ll take a look. Have you stayed here before because the room you reserved is very nice already?” We replied no, and she started typing into the computer. She said, “Yes, I can upgrade you to the Augustus Tower w/ a beautiful view of the strip and Bellagio water fountain.” I offered her the $20 again, but she declined. She gave us our room keys, room charge card for use w/ complimentary $25 food credit and sent us on our way. The room was excellent, w/ a flat panel tv in living room and bathroom, king bed, large bathroom, and wonderful view. We used the $25 for room service and at the Augustus cafe. Food was great, highly recommend.

We also signed up for Total Rewards and were given some cheesy casino freebies like a Caesar’s gold medallion necklace so we could look like Flava Flav. I asked the woman at the TR desk about PURE nightclub passes and she looked in her drawer and handed me a VIP pass for two for the night. We didn’t end up using the VIP pass b/c as we were walking by PURE before it opened, one of the bouncers standing outside asked if we wanted on his guest list. Of course we said yes, so there was no waiting in line, we just came back around 11:00 pm walked to the front of the line and told them our names then went in. I don’t know why he asked, but we were very happy to not have to wait in a 200+ person line. The Pussycat Dolls were entertaining and the club was packed. VERY expensive drinks…Rockstar and Vodka + Crown and Coke = $25 + tip = $28…Yikes.
(Note: VIP passes only get you free admission. You still have to wait in forever long line. Guest list gets you to front of line + free admission saving at least a few hours of waiting.) How lucky!

Overall an amazing experience. I think the key in Vegas is you have to ask and not be afraid to be rejected. I also think a friendly smile can go a long way, as so many people you see in Vegas are rude and expecting the royal treatment. Seemed like most of the things we asked for we were given. Caesar’s treated us well and I wouldn’t have wanted to stay anywhere else.

Was this an epic upgrade?
mcberry80
12/08/2006
Tipped:  $20 Upgraded to  Forum Tower  from  Classic Tower Room 

It was kind of awkward as the clerk was on the phone as I approached, but she set the phone down then slipped a 20 with my CC and asked for an upgrade in the Augustus tower. She said that it’d be 120 extra for that but she can give me what I believe she called a Parlor Suite in the forum tower. It was room 7710. I asked her to make sure it had 2 beds and she said it did, but when we got there it just had 1 pull down queen, but boy the room was awesome. Would’ve been great for a party, huge bathroom, sitting area, table, etc. Anyway, since there was 4 of us, we called the desk and then they put us in the Augustus tower with a view of the fountains, on level 43. My friends were very impressed with the upgrade!

Was this an epic upgrade?
BigDogs79
12/08/2006
Tipped:  $20 Upgraded to  Deluxe Augustus Tower Room  from  Deluxe Palace Tower Room w/ $25 food credit 

The clerk was excellent. We might have received the upgrade even without the tip but we decided to try it. We were in the back of the hotel and had a view of the Palms and Rio but we did not care about the view because the room was gorgeous. The Augustus Tower is amazing. The National Rodeo Finals and the Las Vegas Marathon were both this weekend and they even had a Convention with over 3500 employees so we were very happy to even get this. On a side note, the food credit could be used for room service and their Kung Pao chicken was awesome.

Was this an epic upgrade?
Givemefood
09/29/2006
Tipped:  $20 Upgraded to  Tower Suite  from  Tower Room 

Thanks to you all for this topic. Would never have tried it otherwise. Got in line and went to the youngest person I could find…handed her my ID..she pulled up the reservation…and I asked her if she could upgrade us…she looked at me and I handed her my credit card and $20 together..she smiled…and said let me she its a very busy weekend…and it took her like 10 minutes..and then she was like…make sure you keep your keys on you..because the 28th floor requires that you use your key in the elevator..and said Thanks and put the money in her pocket…I said thank you and I was off…GREAT room..had his and her bathrooms..and a plasma TV…it was great..thanks

Was this an epic upgrade?
deejupi
09/24/2006
Tipped:  $20 Upgraded to  Augustus Tower /w Strip View  from  Palace Tower 

Checked in at airport about 5.30pm.
Handed credit card with tip visible to clerk and asked if there were any free upgrades available.
She knew exactly what we meant and after a little time typing gave us a fantastic room over overlooking the Bellagio fountains.
We were travelling with our young kids (shock horror!) and would probably have scored a suite if we did not need the 2 queen beds.
Definitely $20 well spent!

Was this an epic upgrade?
jj970
08/18/2006
Tipped:  $20 Upgraded to  Forum Mini-Suite  from  Augustus Tower Room 

Here’s what went down. Went to the desk with my friend (she had the room in her name). I had her ID and CC in my hand with $20 sandwiched between, but sticking out. Said, “Hey how are you? We’d like to check-in.” He asked for her last name and said, “I have you for a double in the Augsutus Tower right?”
I then clicked the cards down on the counter and said, “Yep, but we were wondering if you could upgrade us.” He was looking straight at me and didn’t see the $20 so I looked right at the $20 and he then looked at it too. He said, “I’m sorry, but on a weekend at full capacity we can’t really do anything like that.” I said,”Oh really? What’s going on? Is there something special this weekend?”
He replied,”No, not really, just people coming to relax.” Blah, blah, blah…more small talk.
Then I slid the CC over the $20 and hid it.

He then typed a bunch of stuff…got on the phone…”So you really need 2 beds right? And that has to be non-smoking?” We said yes. He made some more calls…
He then said,”Well, you had a double room in the new Augustus Towers. Very nice and $50 over our regular rooms. What I can get you is a suite in the Forum Towers. This is slightly older tower, but a very nice mini-suite. 800 square feet and $120 over our regular room. It has a king bed and I can call you a rollaway. Would you like that? Of course there will be no extra charge.”
I answered yes and that was that.
“Is that for me?”, he asked pointing to the $20. I said yes and he smoothly took the cards and $20 and pocketed it.
I dunno why he said he couldn’t do it at first.

Was this an epic upgrade?
SimonLvr
08/08/2006
Tipped:  $20 Upgraded to  Palace Towers  from  Standard Room 

Stayed at Caesars from 8/8-8/11, checked in at the hotel, told the young girl that it was my friend’s birthday (it really was) and slipped her my CC and ID with $20 between and asked if there were any complimentary upgrades available. She seemed like she knew exactly what I was getting at, so she goes, “I’ll see what I can do.” Types away at the computer and finds us a room in the Palace towers overlooking the pool and right next to the elevator. It was great, had our own jacuzzi, and the pool was right downstairs. Very well worth the $20! I was hoping to get the Augustus Tower, but I guess I’ll just have to try again next time!

Was this an epic upgrade?