1. I targeted a younger woman, 25-35, with an outgoing personality. I watched the check-in folks for about ten minutes before I made my move.
2. Time of day was around 12:30 pm.
3. I told her I was an old country boy from Juliette, Georgia who was trying to impress his wife. Told ’em I’d always stayed at lesser properties at the strip, but my wife had always wanted the Bellagio. Then I said the only thing that would make it even better would be a room with a nice view of the fountains. The clerk told me she’d go talk to her boss, when she came back she told me she could help me!
Arrived at Bellagio right after Christmas, not too busy on strip but Bellagio was packed. Slipped $30 between my CC and DL and handed it to first available clerk. She took my CC and DL and put the money back on top counter near me, i knew this was a bad sign. I asked if there were any complimentary upgrades available; she looked around and said to get a fountain view it is $50 additional per night, i declined, she then said your room currently overlooks the parking lot so i upgraded you to the pool view. I didn’t care nor did i know if this was an actual upgrade. Left her a $10 tip.
I DID check in at 7pm on a Saturday. So I can see why I may have been too late to get any upgrades. Our fountain view king room was only available as a ‘smoking’ room. So we got downgraded to a no-view double queen. So that was lame. They did add a $50 dollar credit to our room
Probably had everything going against me. Flight delayed so we didn’t check in until 9pm. $20 sandwich, was immediately handed it back and he told me they are fully booked with a conference.
We didn’t even get our original king room, two queens. He gave us $50 food and beverage credit to make up for it. Fine by me since he gave the $20 back.
It was around 8pm when I decided to try our luck with the 20 dollar trick. I talked a bit of pleasantries before proceeding to ask if there were any complimentary upgrades available with the 20. The clerk at the counter after seeing the 20, immediately took it out and said we’re not allowed to accept this until after. He took out the bill and laid it on the counter and then said then unfortunately everything was sold out. There were no talks of discounts or reduced rates at all. In the end we got a standard room close to the ground with nothing extra. I still gave him the tip as that felt like the right thing to do. Maybe just went to the wrong agent or they are really cracking down on these.
My wife and I were nervous to give this a shot. We decided in advance to spend a random weekend in Las Vegas and we stayed at a cheap hotel the night before in order to be a little more spendy the second night at the Bellagio.
We arrived at about 1:00 PM when the lobby wasn’t very busy. We targeted a young man, maybe 26 or 27, who wasn’t close to any of the other clerks. I slipped $40 in between my credit card and ID, and handed it over as I asked if any complimentary upgrades were available. Right away the clerk knew what was going on and told us to hold on a moment. He got on the phone twice and let us know that we would be set up for the Cyprus Suite.
We were beyond amazed with the room we got. We had two bathrooms, one for me and one for her, the most comfy bed I have ever experienced, an amazing view of the Paris Hotel and the Bellagio Fountains, a sweet living room, two TVs, it was amazing. Bear in mind that this was my wife and my first time at a five star hotel so that might have something to do with it.
We are convinced that dropping the $40 tip gave us a room that would have been between $500 and $600 a night.
I stood in line and was very nervous about this tip sandwich. It was then my time to go up to the desk. An older guy clerk was waving me over and I pretended to not see him because I wanted the younger girl that seemed to be handing out upgraded left and right. The heat was on as people behind me started to groan. I pretended to drop my wallet and turned and told them to go ahead. That worked and the girl waved me up next. I made some small talk ans inquired about an upgrade. She told me that I had two nights comped and wasnt sure what I was looking for. I felt myself getting flush with embarrassment and then began to stutter. I took the 20 tip sandwich and said – would this help? She said that she would need to ask her manager. I told her to forget it as I had a long flight. She then canceled my room. I told her to forget the upgrade not the room! I was then asked to stand aside while they sorted it out. In the end it was sorted out but I had to pay for one of the comp nights. I also did not get my 20 back.
So first let me say that I received a discount on my room that averaged $79 per night along with $50 freeplay and $50 food credit…not bad as we didn’t gamble a ton on our last stay 2yrs ago at the Mirage. Wanted to try the Bellagio for our 20th and was anxious to try the $20 sandwich, which my wife was embarrassed about. I was hoping to get a younger male at the counter but was greeted by a middle aged female. I handed her my ID, Mlife Credit Card and a crisp $20 bill in the middle. The bill was quickly handed back to me as I left it on the counter. I politely asked if there were any complimentary upgrades to which she said there were no rooms that overlooked the fountains or upgrades as she said that we checked in too late (7pm). A fellow customer also tried to weasel a suite but he too was denied for the night, but I am sure there were rooms, just not for two regular customers. She said that she put us on a higher floor that overlooked the pool which was nice but not the upgrade I hoped for. She told me to try in the morning to see if I could switch rooms but by that time, we were settled in. Upon checking out, I hoped that some of our poolside tab, meals, and/or resort fees may be waived as we tried to gamble only at MGM properties an almost made it to Platinum status. I spoke with an Mlife agent who quickly reminded me that we received the best deal they could give me and gave me a small $12 discount from my Express Comps. I thought we would receive more Comps as I was able to see that our Coin In $ was around $8,000 for the 4 days. She also would not move on the Resort Fee. As we walked down to our car, I again attempted to have a fee or two waived at the front desk. The MANAGEMENT must be strict as the clerk said they cannot waive these fees, but I’m calling BS on this. (Side note…2 yrs ago, the Mirage waived 2 of our Resort Fees and we spent half of what we did this trip.)
I will not be deterred as I will try again to receive an epic upgrade at the Bellagio!!!
We checked in late, close to midnight on a Friday. There was a short lineup to check in and we went to the first available clerk. He was nice enough, and I handed him the sandwich, asking if there were any upgrades available. He removed the $20 from the sandwich and left it on the counter in plain view, on top of the credit card machine. He quickly checked on his computer and said no upgrades were available. He was very nice and professional, and when it came time to pay, I took the $20 and handed it to him, saying it was for him, which he accepted. I figured it was worth the gamble and I lost, so it should go to him in the end. Of note though, the next day we complained about the A/C in our room and got an upgrade to a higher floor with a nice view (our original room had a horrible view).
Stayed at Bellagio Nov 17-20. Checked in at 1pm on a Friday, with check-in being not too busy. Went to the first available clerk with the $20 sandwich. Asked if there were any complimentary upgrades, clerk looks at $20 and quickly replies “no”. Got the $20 back with no upgrade. While in line saw another clerk pocket a $20, so I think I just got bad luck re: the clerk I dealt with.