1. I targeted a younger woman, 25-35, with an outgoing personality. I watched the check-in folks for about ten minutes before I made my move.
2. Time of day was around 12:30 pm.
3. I told her I was an old country boy from Juliette, Georgia who was trying to impress his wife. Told ’em I’d always stayed at lesser properties at the strip, but my wife had always wanted the Bellagio. Then I said the only thing that would make it even better would be a room with a nice view of the fountains. The clerk told me she’d go talk to her boss, when she came back she told me she could help me!
My wife and I were nervous to give this a shot. We decided in advance to spend a random weekend in Las Vegas and we stayed at a cheap hotel the night before in order to be a little more spendy the second night at the Bellagio.
We arrived at about 1:00 PM when the lobby wasn’t very busy. We targeted a young man, maybe 26 or 27, who wasn’t close to any of the other clerks. I slipped $40 in between my credit card and ID, and handed it over as I asked if any complimentary upgrades were available. Right away the clerk knew what was going on and told us to hold on a moment. He got on the phone twice and let us know that we would be set up for the Cyprus Suite.
We were beyond amazed with the room we got. We had two bathrooms, one for me and one for her, the most comfy bed I have ever experienced, an amazing view of the Paris Hotel and the Bellagio Fountains, a sweet living room, two TVs, it was amazing. Bear in mind that this was my wife and my first time at a five star hotel so that might have something to do with it.
We are convinced that dropping the $40 tip gave us a room that would have been between $500 and $600 a night.
We checked in late, close to midnight on a Friday. There was a short lineup to check in and we went to the first available clerk. He was nice enough, and I handed him the sandwich, asking if there were any upgrades available. He removed the $20 from the sandwich and left it on the counter in plain view, on top of the credit card machine. He quickly checked on his computer and said no upgrades were available. He was very nice and professional, and when it came time to pay, I took the $20 and handed it to him, saying it was for him, which he accepted. I figured it was worth the gamble and I lost, so it should go to him in the end. Of note though, the next day we complained about the A/C in our room and got an upgrade to a higher floor with a nice view (our original room had a horrible view).
Checkin at 7pm on a Wednesday night for 1 night stay.
Very friendly older male agent. Handed sandwich and was upgraded from a “run of the house” king room to a Bellagio Suite on the 32nd floor. (no fountain view but hey beggers can’t be choosers!)
Very nice room and massive with 2.5 baths, a separate living room and great high views of the backside of LV city.
Walked up to the first available clerk, handed $20 sandwich, and asked for room w water fountain view, and scored. Rooms are slightly smaller than Caesars Augusta, but you can hear the fountain music through Tv channel 22. Was here for two nights with one night comp, so it was $20 well spent. Watched water fountain shows every night.
I DID check in at 7pm on a Saturday. So I can see why I may have been too late to get any upgrades. Our fountain view king room was only available as a ‘smoking’ room. So we got downgraded to a no-view double queen. So that was lame. They did add a $50 dollar credit to our room
Stayed at Bellagio Nov 17-20. Checked in at 1pm on a Friday, with check-in being not too busy. Went to the first available clerk with the $20 sandwich. Asked if there were any complimentary upgrades, clerk looks at $20 and quickly replies “no”. Got the $20 back with no upgrade. While in line saw another clerk pocket a $20, so I think I just got bad luck re: the clerk I dealt with.
We checked in on Colombus Day weekend 2017 and stayed from Saturday – Monday. The queue was huge but we wanted to try this trick so decided it was worth the wait. We got a middle aged, female clerk and had the sandwich ready to go. When she asked for my cards, I handed them over and said “I was hoping to ask about potential upgrades?”.
She immediately stashed the fifty under her desk and said “let me see what I can do”.
After a couple of minutes she advised that there weren’t many options as we had already booked quite a nice room. She explained that a penthouse suite would be available for 2 nights but we had to wait for the current occupant to check out. She couldn’t do it for free but gave us a reduced price. I can’t remember the total cost but I know we save around $400.
I don’t have pictures to upload but I did put a video on YouTube of us getting the upgrade and giving a tour of the room which you can see by searching my name – Toomey To You
We checked in around 12:30pm on Friday, the lobby was not too busy. After reading the stories we almost didn’t try but then decided what the heck. We took the first available clerk. She was very friendly and as I handed her my $50 sandwich I mentioned that we were in Vegas celebrating our 33rd wedding anniversary and asked if there are any complimentary upgrades available.She casually let the 50 slip onto the counter and said she’s see what she could do. She then went to the back for a couple of minutes. When she came back she said she got approval for a beautiful room….and it was with a great view of the strip and fountains.
So first let me say that I received a discount on my room that averaged $79 per night along with $50 freeplay and $50 food credit…not bad as we didn’t gamble a ton on our last stay 2yrs ago at the Mirage. Wanted to try the Bellagio for our 20th and was anxious to try the $20 sandwich, which my wife was embarrassed about. I was hoping to get a younger male at the counter but was greeted by a middle aged female. I handed her my ID, Mlife Credit Card and a crisp $20 bill in the middle. The bill was quickly handed back to me as I left it on the counter. I politely asked if there were any complimentary upgrades to which she said there were no rooms that overlooked the fountains or upgrades as she said that we checked in too late (7pm). A fellow customer also tried to weasel a suite but he too was denied for the night, but I am sure there were rooms, just not for two regular customers. She said that she put us on a higher floor that overlooked the pool which was nice but not the upgrade I hoped for. She told me to try in the morning to see if I could switch rooms but by that time, we were settled in. Upon checking out, I hoped that some of our poolside tab, meals, and/or resort fees may be waived as we tried to gamble only at MGM properties an almost made it to Platinum status. I spoke with an Mlife agent who quickly reminded me that we received the best deal they could give me and gave me a small $12 discount from my Express Comps. I thought we would receive more Comps as I was able to see that our Coin In $ was around $8,000 for the 4 days. She also would not move on the Resort Fee. As we walked down to our car, I again attempted to have a fee or two waived at the front desk. The MANAGEMENT must be strict as the clerk said they cannot waive these fees, but I’m calling BS on this. (Side note…2 yrs ago, the Mirage waived 2 of our Resort Fees and we spent half of what we did this trip.)
I will not be deterred as I will try again to receive an epic upgrade at the Bellagio!!!