I checked in w/ my Mom at 11:00 am. I’m 34 & she’s 60. I walked up & laid my ID, credit card & folded 20 on the counter. I said “I was wondering if there was a complimentary upgrade available? We are celebrating my Mom’s 60th b-day this weekend!” We originally ordered 1 king bed, no view, bottom floor. After a lot of typing he started giving us options. He said if we wanted to check in now we would get a newly renovated suite on floor 33 (36 floors in all) w/ 2 beds & a view or we could wait till 3 for an even better suite. We took the the suite on floor 33. I couldn’t imagine how it could have been any better. 3 plasma TV’s & one was in the bathroom! The view was great too! The clerk was also right next to the manager but that didn’t seem to bother him. He asked if I needed change for my 20 & I said no. It was very easy!
Gave her the $20 between the cards. She immediately noticed it and said she would see what she could do. She had to make a call, so it was about a five minute wait, but a room opened up on the 30th floor. Very nice, good view and all the upgrades of the new suites such as automatic drapes, mini bar, flat panel TVs and a DVD player. I am sure that we would have been stuck on a low floor and with an old room had I not given her $20. Worth it!!
“Do you have complementary upgrade?” “Let me check”, he said. ID, credit card and $20, then I got an extremely good suite in venetian. It’s so easy..
I checked in with my wife in tow. When asked for ID and credit card, I put a $20 under both. She took the cards, left the twenty on the counter and just kept typing away. She then asked for me to sign an electronic signature pad verifying the conference rate. No mention of an upgrade at this point, I went ahead and signed the pad. The pad was now partially covering the twenty. She said that we were being upgraded to a Venezia Suite with a strip view. I told her the $20 was for her and she said thanks. The room really had a great view of the Mirage Volcano and the mountains in the distance.
I talked with other folks at the conference and they were on low floors with a view of the back of the Venetian.
On a related note: I tipped the bell hop $5 when we picked up our bags (they were being held for us after checkout). The bell hop had us skip the taxi line (about 20 people) and called the next taxi to pick us up. This worked 2 years ago at the Bellagio as well.
From a standard to a VERY NICE Sweet 26th floor with a great view of the strip. Young lady vERY nice and helpful. COuld not have asked for better service from this point on.
Put the $20 under my credit card, the clerk glanced at it quickly checked his computer said an upgrade was available. Same type of room but in the Venezia tower (claimed it was $45 more a night.) Had a view of the pool area. Once I agreed the $20 quickly went into his pocket.
When the clerk asked for my ID and credit card I handed them over with a folded $20 bill and asked him to upgrade our room if possible. We were put in a room with a king bed on the 33rd floor over looking the strip. Great view, king bed. I paid $140 on Priceline. I feel like if I would have just smiled and asked for an upgrade with out the $20 tip I would have received the same upgrade.
I went to check in at about 12pm, gave my ID with the $20 and my credit card in plain site. She gace me a room with a really low floor, probably a view of a wall. I asked if anything else was available, she said that was it at the moment. I then tapped the credit card with the $20 which she then noticed and said “let me check”. She then finds a 29th floor room with a view of the strip which was nice.
$20 under card, she scooped it down to her counter, said she could give us a great room on high floor with a strip view. Room was great, but think we could have got it just by asking/being nice. But it was an official “upgrade” – so it counts. I think the rooms are the best on strip.
Booked a Rialto Suite with view about a week prior to arrival. When I got there, a guy in the late 20s/early 30s helped me. He asked for my name, and confirmed what I booked. At that time, I handed my card over to him (he didn’t ask for it yet) with the $20 folded under it, but slightly sticking out so it’s visible. He took the card, noticed the $20, and then smiled at me. He set my card down next to the keyboard, and asked if I needed any additional service (woohoo!). I told him that it was my boss’s first visit to vegas, and it would be nice if I can give him a good impression if he stayed in a very nice room.
So then he said “I’ll see what I can do”. After some crazy typing, he told me that if I can wait an hour, there will be a Piazza Suite available, and he can give me that. However, it only had 1 king sized bed. I actually went with a group of 6 people, and we needed at least the 2 queen beds in the Rialto Suite that I booked, so I (reluctantly) told him that I’ll stick with the Rialto.
So then he asked if there is anything else he can help me with, then I told him that we will probably need internet access. He said that’s not a problem. I also asked for some extra keys. He smiled and typed away. Then it’s the usual directions and comments, and we were on our way.
I opened the booklet that I got, he gave me 4 keys. There was also a $30 dollar dining credit notice for Tao Asian Bistro (a $30 dollar meal deduction if we dine at Tao and charge it to the room), a $20 dollar gaming credit notice (redeemable at the cashier), and high-speed internet access (which I always need).
When I was doing video-checkout the next morning, I wasn’t charged for the internet access. I didn’t use the dining credits.
Overall that was great. $20 got me a much bigger room (1400 sq. ft vs the 1100 sq. ft that I booked). Even though I had to turn it down, I received other bonuses that were awesome.