MGM Grand

221 Reviews
(877) 880-0880
3799 Las Vegas Blvd S, Las Vegas, NV89148
58% got a Vegas Hotel Deal
MGM Grand Hotel Las Vegas

MGM Grand Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/0
All Time Upgrades: 58% 118/203

Room Upgrade Reports

Sarah Jane
Saved:  $Atleast $220 Tipped:  $40 Upgraded to  Grand Queen Room  from  West Wing King Room 

Booked a surprise 40th bday trip thru expedia for my boyfriend this year-his bday falls just a couple days before Valentines day so everything was pretty full with regards to rooms and bookings. I booked for Feb. for 4 nights-Thurs thru Sun. We checked in at 6:30 pm on Thursday. We did not target a particular clerk-just went to the next one available-which was a younger lady clerk. We began chatting and I handed her the $40 sandwich. She took the $40 out and set it on the edge of the raised counter-closest to her-never saying a word about it. At this point I was thinking that the whole thing was a fail. I then asked if our room had a strip view? I explained that I had requested this but saw that we had a run of the house king. She asked if we would be ok with a queen? If so she would be able to give us a comp upgrade to a much better room? We said sure-sounds great! She handed us our keys & off we went. It wasn’t until we were on our way to the elevators that I realized she had upgraded us to a grand queen room on the 28th floor with a beautiful strip view. She never did say a word about that $ that was just sitting there, so neither did we. When we left the desk for our room, we just left it (it was very close to her on the counter) and I’m sure she swiped it up. Im thinking there may have been a couple reasons she did that with the $. One: she was testing us to make sure that the $ wasn’t accidentally placed there between the cards somehow. Setting it there like that gave us the chance to grab it back if it was done by accident. Two: I think the clerks there are allowed to take tips (for excellent customer service of course) but not bribes/tips while in the act of booking the room. I think it was a combo of two reasons above that she did it this way but either way-this sandwich worked.
We went from a West Wing (ahhh the horror) King on the 10th floor to a Grand Queen on the 28th floor in the tower w/a beautiful strip view.
Keep in mind too that this was Valentines weekend. Valentine’s falls on a Wednesday this year so everybody was taking their trips this Weekend during our stay. With that in mind-$40 bucks still got us a decent upgrade-worth Atleast $220 had we booked the grand queen.
I can only imagine if we checked in for a Sun-Thurs trip, on a non holiday and tried $100 sandwich-which is EXACTLY what I will do next time.
I was so nervous to try this-I had never done this before and I gotta tell ya-this was empowering and I won’t ever check in without doing this in the future. Thanks for all the other shared stories on here guys! They really helped me get up the nerve to try it & so glad I did.

*Also- I purposely wasn’t super descriptive of the front desk clerk that assisted us. They can get fired for this sort of thing from my understanding but what I will say is that this particular clerk (or Atleast her description type) has been mentioned thruout reviews on here for mgm grand.

Was this an epic upgrade?
Saved:  $120 Tipped:  $50 Upgraded to  Grand Queen Room  from  West Wing King Room 

It was early evening about 7pm when we arrived. We were a party of 8 and all checked in all 4 rooms together. We each slipped in $50 between our id and credit card and asked if there were any complimentary upgrades. She said let me have a look , Put us all in the grand tower with strip views. And she said is the tip for her and we all said yes. We stayed for 6 nights. We did ask for a breakfast voucher or can she do something on restore fees but she said she couldn’t.
Best $50 spent in Vegas ! Will definitely try it again.

Was this an epic upgrade?
Tipped:  $100 Upgraded to  Stay Welcome Grand Queen Room  from  Stay Welcome Grand Queen Room 

Tried tipping $100 to get a king or an upgrade. Was offered to pay $20 a night to upgrade and was handed the $100 bill back. Pretty embarrassing. Paid $250 a night for this room too and am a gold MLIFE member. Guess MGM ain’t the place to try this trick

Was this an epic upgrade?
Saved:  $$700 Tipped:  $100 Upgraded to  Skyline Marquee Suite  from  Grand Queen Room 

My wife’s best friend was having a milestone birthday and we booked a week at an all inclusive Cancun resort, however, due to hurricane season the weather turned out to be awful and we cancelled our trip to Mexico and booked a shorter stay in Las Vegas. We arrived at MGM around 4pm on a Monday afternoon and there was a fairly short check in line ahead of us. I didn’t target any specific desk clerk and was directed to a mid 30s male behind the counter. I told him we had two rooms booked with another couple and slid the sandwiched bill to him, briefly explained the Mexico trip cancellation and said “I was wondering if you have any complimentary EPIC upgrades for us that would put us in the penthouse and make you a hero to the birthday girl.” He took the sandwich and said let me see what’s available. I responded by saying “I’m hoping that since we are here for 3 week nights there’s something awesome available.” He confirmed we were checking out on Thursday morning and said “I think you’ll be happy with this room, it’s high and has a nice view of the strip.” We got our keys and headed to the room. He upgraded us from two separate standard queen rooms to a 1500 square foot marquee suite with to separate king bedrooms, two 5 piece bathrooms, floor to ceiling windows with automated curtains, 4 TVs, and a wet bar. The view of the strip was great and for $16 dollars per night per couple we upgraded from a $185 dollar room to a $600 dollar a night suite. All told, between the two couples we got an awesome upgrade for $50 each and saved over $700 by the time you figure in resort fees and taxes. Yes, I paid more than $20 but with 2 couples I felt it was worth it and we got a smoking deal, well worth the $100. This was my first time trying the trick and I’ll surely do it again next time we go.

Was this an epic upgrade?
Saved:  $$60 per night Tipped:  $20 Upgraded to  Unsure  from  Grand Queen Room 

Came in town on New Years Day at about 3pm, the line was long but waited 47 minutes to try the trick. Got a really nice dude, gave him the sandwich, asked if there were any complimentary upgrades, and he went looking. My brother and I had only booked a Grand Queen, and the clerk moved us into a Stay Well Accessible Executive Queen, which is bigger, and gave us a lounge and personal concierge. We used the concierge to book our party of 11 at d.Vino at Monte Carlo one hour prior to eating. Well worth the $20!

Was this an epic upgrade?
Chris O'Shea
Saved:  $$200 total Tipped:  $40 Upgraded to  Executive Suite  from  Grand Queen Room 

Did not target any clerk in particular, checked in around midnight on a Friday. The clerk saw my $40 sandwiched between my ID and credit card, asked what it was for, and I politely said that it was for her, and that I was curious if any complimentary upgrades were available.

She asked what I was looking for, and I informed her I was looking for either a suite or a better view. She went back to speak with a manager and was able to upgrade to a suite, and provide late checkout as well. Success!

Was this an epic upgrade?
Jonathan Evangelista
Tipped:  $40 Upgraded to  Unsure  from  Grand Queen Room 

I booked a grand king room for 120/night for 4 nights on new years eve. I picked an asian woman and when she asked for my ID and credit card I put 40$ in between.

I asked if there were any complimentary upgrades with a strip view and after a while of whispering to her managers she said she got one with a great view and said I had to wait. I asked if she could throw a complimentary fridge in there as well and she said yes.

After waiting for 1 and a half hours I got access to the room find there was no fridge nor a strip view. When new years eve hit there were no fireworks which I was greatly disappointed in!.

After getting home I looked at the bill and realized I had gotten charged 100$ for the “complimentary fridge”. I had to call to get that taken off.

Was this an epic upgrade?
Kevin Eells
Tipped:  $20 Upgraded to  Grand Queen Room  from  Grand Queen Room 

I knew it was going to be hard to get a room upgrade on Labor Day Weekend, but Vegas is a gamble so I decided to give It a try anyway. The check in line was packed as It was right around 3pm. I was very nice and gave her the sandwich. She said they were very busy, but she could see what she could do. She stepped aside to ring her manager. Unfortunately, since we were staying for the whole 3 day weekend, she could not set us up with a suite. She said that it was only available that night only. She kindly gave me back the money, but still put us up on a high floor as requested.

Was this an epic upgrade?
Tipped:  $20 Upgraded to  Unsure  from  West Wing King Room 

Arrived around 7:30pm. We had to wait in a line for maybe 10 minutes to check in and received a friendly male check in clerk. We slid over the ID and credit card with the $20 between them and asked if there were any complimentary room upgrades available. He gave us the option of choosing either a Stay Well King or the same West Wing Grand King just with a Strip View. We chose the Stay Well. We continued to chat in a friendly manner asking what shows he might suggest us and then he even comped our parking! The upgrade is so much nicer than we booked we were so happy this worked out! The room comes with a vitamin shower, aromatherapy, spa discount, warm lighting, UV cleaning and more!

Was this an epic upgrade?
Michael Thompson
Tipped:  $40 Upgraded to  Unsure  from  Unsure 

I asked the check in clerk if they had any available upgrades or complimentary upgrades and even offered to tip them but they said they were not allowed to do so and nothing was available. I was offered a better room if I wanted to pay for the upgrade.

Was this an epic upgrade?