Went to a young man who I thought would take the bait. After reading MANY of the reviews on this site I decided to step it up to $50 AND keep the money on the counter (in case he couldn’t do anything).
Stepped up, checked in, and asked if any Suites were available. He went in the back room to check (I was thinking “SCORE!”) and came out saying “Yes we do have suites available…”
I was like “Great” and then he proceed to say it was an extra $100/night.
“Is there anything you can do about that?” I asked (nudging and looking at my $50 on the counter). I know he saw the thing but he said he couldn’t. He couldn’t even hook me up w/ a Tower King.
He ended up writing the wrong room # on my card and I came back down to another person and didn’t feel like trying it again.
MORAL OF THE STORY: If you want something more than just a nice view, keep the money on the counter because once the money is out of your hands, you give up control. Plus, you don’t want to give it to a “newbie” or someone who just started working there… all for nothing.
Did get a view of the strip on a mid-floor. Regular Wynn rooms are really nice so I wasn’t too disappointed in not getting a suite =].
We checked in around noon. Since the clerks were all so close together, i decided to try a girl at the far left end of the check in desk with no one on one side of her. I figured I may have better luck if there were not as many people around and I liked her expressions
Unfortunately, the folks in front of me were taking a while so the girl next to her called me over. Since our stay was for three nights I sandwiched a $100 between my card/D.L. I did not say anything when i handed her the sandwich, and before I had the chance to say something she immediately placed the bill to the side of the keyboard and said that “we do not do that”. She proceeded to check me in and “offered” me the same deal that previous posters have been offered…the “panoramic view” on the 58th floor for $25 a night. I knew that the “Panoramic View” is no different than the resort rooms on lower levels, but took it since one of the rooms was available immediately. Since our friends were with us, they also paid for the”upgrade” and the clerk was so nice=(, and put them across the hall from us upon our request.
I was very disappointed that the clerk i got was not willing to offer up ANYTHING for 100 bucks. Guess we’ll go to the Venetian next time!
We checked in at a little after 1pm knowing the hotel was nowhere near fully booked. I didn’t bother even trying the $20 trick, because it has been well documented lately that the Wynn has instructed all clerks to try and sell upgrades. Sure enough, I had hardly said hello when the clerk started offering me “bargain” upgrades.
Once I politely refused the paid upgrades, I was informed there were no standard resort rooms ready yet. What a bunch of bullcrap! I was informed I would have to wait until 3pm to check in, and I was on the 9th floor. I made a bit of a fuss to a guy in a suit who was directing people to the check-in lines, and ultimately wound up with a nice strip view on the 28th floor. Still a standard room, so no upgrade as far as I’m concerned.
Presented the sandwich at check in (mid-morning) and asked if any complimentary upgrades were available. Was momentarily taken aback when the clerk upon seeing the $20 said “is this for me?” I said “uh, yes, for whatever you can do for us.” She said “no, no, we’re not allowed to take money…but let me see if I can get you an upgrade.” She upgraded us to a panoramic view room on a high floor, for free. Very nice, and my friend was very impressed with me for knowing to ask. 🙂
did the $20 trick , smiled at the young lady who took the $20and put it on the keyboard, while she looked on the system. I ended up on the 36 floor.
So was that an upgrade, looking on here it looks like it was.
I stayed at the Wynn for my Birthday/Memorial Day Weekend through a deal on Hotwire. I checked in around 5pm, did the trick and asked if they have any complimentary birthday upgrades. He put my 20 back on the counter and said “Let’s leave it here for now” (this was the first time I’ve tried this trick and am still not sure if putting the 20 back on the counter is a definite No Upgrade) and said that Panoramic Room costs an extra $25 a night but he can get me in a room on the 39th floor (one floor below the Panoramic Rooms) with a view of the golf course. I took it and let him keep the $20 that he put back on the counter.
I didn’t choose a clerk, I just was in line and got a nice one by chance. I had a $20 with my ID and credit card. I asked “are there any upgrades available”? And he put my $20 aside, took my ID and credit card and said I’ll see what I can do. Then he typed in some info and then went into the back room. He came back out and told me he can get me a panoramic view on the 58th floor. He gave me my cards back and gave me room keys. The $20 was still on the counter, neither of us touched it. I said thank you and left it there. 🙂
We checked in on Sunday around 3pm. Not much people cheking in, so I went for a blonde 25 to 30 year old clerk and asked for a complimentary upgrade. She returned the 20$s immediately and told me, that management doesn’t allow any complimentary upgrades anymore and she would get in big trouble, if she would give us a better room for free. So we ended up with a 25$ upgrade for a panoramic view instead of 50$.
Checked in on a Thursday night around 9PM. Went to the clerk, male, and checked was checking in for only one night. Had the 20 in between and asked for a complimentary strip view upgrade. He typed some stuff in and at the end, told me here you go, you have been upgraded to a panoramic view. I went upstairs and checked out the my view…..view of Encore. This prick took my money and gave me nothing in return. I sucked it up and left early morning to Venetian. This has worked for me many times at the Wynn and have received Encore upgrades but received nothing from a 20 this time. Looks like they are getting strict on upgrades.
Did the 20 dollar sandwich asked if they had any complimentary upgrades, clerk immediately took the 20 and put it back on the counter and said they were booked solid.
Not only did they not have an upgrade, she said they didn’t have the room available that we had booked (King Bed, non smoking). We ended up with a 60th floor room but WITH smoking. Amazing view, but smoking rooms for a non-smoker are awful.
Amazing to me that they had no rooms as the hotel was freakin dead and every dealer was complaining about how slow the hotel was. Not impressed at all with the Wynn and what is supposed to be the most customer friendly hotel on the strip.