Did the trick and asked for any complementary upgrades. He slid to see what the bill was and said he can look. We had a standard room at the Venetian, and he upgraded us to the Palazzo 40th floor strip view, $50 dollar beverage credit for signature cocktails at the Dorsey. He came back and broke the $50 in $2, $20’s and $10. I said it was for you as a tip and he said he couldn’t take it because he is unable to waive the resort fee. I gave him $20 bucks as a tip just for the upgraded room. So it does work, it just matters their mood on the resort fee I guess.
Went to the Ventian front desk. Went to the first available person. Slid $50 in between my license and credit card. Didnt say anything about the cash. The check in person asked if I wanted any change, I said it’s all here. She started typing away, asked if we had a special occasion I said it was out 5 yr anniversary. She ended up moving us to a suite in The Palazzo which was an upgrade from the basic room.
I arrived to the Venetian on a Sunday about 4 pm. It was a bit packed so i could not really chose the front desk person. Usually I’m not a person who handles rejection to well so i was hesitant about even doing this. But as i approached the front of the line i figure i let them tell me “no” instead of me. So i slid in $40, because i had two rooms. Apparently they are no strangers to this. The young female latina about 25 yrs old knew what this $$ was all about. She began making small talk and typing away. Unfortunately for me, she did not step away from her station to talk to someone, like others that have received great rooms have described. She just kept on typing, while my $40 sat under her note pad. after she was wrapping it up I asked her ” so what type of room are these?” She was shy of winking at me when she said, “these are strip view rooms and here are some vouchers ” (free room service breakfast and coffee at some shop….big “woo-deee-daa” i was more eager to see the room. When we go there we got a partial strip view room facing one building overlooking the roof of the casino and the other partial strip view overlooking the pool (i didn’t get that one) After my big dissapointing reveal I’m guessing my original room was facing the mountains or in front of another venetian tower. The layout of the venetian is not pretty unusual to begin with. I think that only the end of the hall suites are the ones with the full view view.. So like i said before, i don’t know if i got hooked up or scammed. This does not discourage me though. i will continue to work the sandwich until i get my fill. At least she didn’t not say NO. Beatiful hotel and rooms.
Checked in mid afternoon. Employee working the line sent me to a woman about 25 or 30. When she took my folded $20 from between card and license she asked if I needed change. Knew I was in trouble right there. I said, no thank you and asked if there were any complimentary upgrades available and also tried my annual birthday trip ruse. She click-clicked away and said I could pay an extra $80 a night to get a strip view and higher room. I declined. She gave me back my $20! I have been successful at Venetian several times with great upgrades. Odds just finally went against me. That’s Vegas.
I didn’t target anyone I stood in line, there was a fellow there. I told him it was my first time in vegas and that I was scoping out spots for a bigger trip my friends and I would be taking in 2019. I asked him if there were any upgrades, he said he would look and see what he could do. I had a King room ordered, but a friend of mine was coming on Friday and later changed to two queen beds. It was about 9:45/10PM.
I’m looking at pool construction and trump tower. This is the worst. I gave him twenty bucks, he gave me two waters, and a room with a view of construction and Trump Tower.
This was a big nothing. I am an ambassador member so I am supposed to get a room upgrade anyway. I got what I booked and paid for but only a slightly higher floor which I would have gotten anyway. I do not believe I will go back to the Venetian again. It was just ok – and for that – I will stay somewhere else next time.
We arrived slightly early for check in. I chose the first clerk available (younger man – 25-30 yrs old at the Ambassador check in desk) and he quickly took the money without saying a word. I asked if there were any upgrades available and whether anything could be done with the resort fee. We got a lot of nothing and he did not even pretend to want to give the $20 back. He gave us a code for faster internet but I don’t see any value in that. He said that we were getting an upgrade but as I said, it was not much of an upgrade and I am supposed to get one anyway for my ambassador membership. We were otherwise charged the full ride with full cost resort fees, etc.
If I had it to do over, I would put the $20 in the slot machine rather than give it to this guy because he not only did not do us any favors, he failed to explain anything about the hotel and he did not tell us that we had a casino credit that we just needed to activate. He also messed up our check in so that the hotel charged my credit card an extra $863. After taking a lot of our time and giving us the general run around, they finally fixed it. Thank goodness I had proof that I had already paid part of the bill as a deposit when I booked! If I was someone who needed the credit on my card for other things, I would have been in a real pickle because it took nearly a week to get that bogus charge off my card. It was not an issue for us but I could see how it would really put a damper on Vegas if we needed that credit.
Tipped $50 and asked about a jacuzzi tub room, and was told that maybe a discount could be given. Said they could do a 1400 sq ft suite for an extra $100 per night (would’ve been $500 extra total), which I had to decline. The resort fee wasn’t waived, and I just got a higher floor with a terrible view.
We checked in at midnight on a Friday. Even at midnight there was a slight line and probably 10 registration clerks working, so did not have a choice of clerks.
We asked for the clerk to waive our resort fees for our 3 night stay and she said she couldn’t do that as “they were now hard coded into the system”. I’m not sure if that’s true. She upgraded our view to a premium view and gave us late checkout. She then asked if we needed change for our money and we told her it was for her so she discreetly dropped the twenty in her pocket. She was very nice.
Checked in shortly after noon on a Sunday for a four-night stay. There was a short line, so we didn’t get to pick our check-in person. Was nervous that we got a tough one, but when I handed her the sandwich with a $100 bill in the middle, she lit right up and said “I’lm going to take great care of you, sir!”
I asked if there were any complimentary upgrades available and she asked me what I was looking for. I told her the Piazza Suites looked amazing and she said she would see what she could do.
After about ten minutes in the back, she came back and told us that we could wait to see if a Piazzo Suite opened up if we were dead set on that, or she could put us into a Hospitality Suite that was actually a little bit bigger. We took the sure thing and headed up to our Hospitality Suite.
Our Hospitality Suite had the same size and layout of the Prima Suites, and it was stunning. It had a massive master bathroom, as well as a second bathroom. There was a standard mini bar under the main TV, but also an empty fridge under the full-size bar area that we stocked with much cheaper drinks from the nearby Walgreens.
The $100 Front Desk Tip was the best money we spend the entire time we were in Vegas. Thank you so much for all the helpful tips and suggestions that everyone has contributed to this site. Without your help, we probably would have just assumed the tip was an urban legend and not even tried it.
We came in around 8:00am Thursday morning (early flight). We got a woman, probably late 20’s (she was the only one available). I handed her my card, license, and $50 between. She took the them and slipped the $50 under the keyboard. I asked if they had any upgrades since it was our anniversary (not a lie). I told her my boss had stayed there before (also not a lie) and stayed in the renaissance suite. She said she couldn’t comp that, the most she could do was comp the resort fee and find us a room earlier than 3:00 check in at no cost. The resort fee is $39 a day so in theory I saved $67 plus we didn’t have to pay for early check-in, but I was hoping $50 during the holiday season would’ve gotten me more. I would probably try it again but I wouldn’t expect as much. Before we left, she did ask if the money was for her. I told her yes and have a merry christmas. This was during the week of the NFR in town so they may have been booked up.