I went to check in at about 12pm, gave my ID with the $20 and my credit card in plain site. She gace me a room with a really low floor, probably a view of a wall. I asked if anything else was available, she said that was it at the moment. I then tapped the credit card with the $20 which she then noticed and said “let me check”. She then finds a 29th floor room with a view of the strip which was nice.
$20 under card, she scooped it down to her counter, said she could give us a great room on high floor with a strip view. Room was great, but think we could have got it just by asking/being nice. But it was an official “upgrade” – so it counts. I think the rooms are the best on strip.
Booked a Rialto Suite with view about a week prior to arrival. When I got there, a guy in the late 20s/early 30s helped me. He asked for my name, and confirmed what I booked. At that time, I handed my card over to him (he didn’t ask for it yet) with the $20 folded under it, but slightly sticking out so it’s visible. He took the card, noticed the $20, and then smiled at me. He set my card down next to the keyboard, and asked if I needed any additional service (woohoo!). I told him that it was my boss’s first visit to vegas, and it would be nice if I can give him a good impression if he stayed in a very nice room.
So then he said “I’ll see what I can do”. After some crazy typing, he told me that if I can wait an hour, there will be a Piazza Suite available, and he can give me that. However, it only had 1 king sized bed. I actually went with a group of 6 people, and we needed at least the 2 queen beds in the Rialto Suite that I booked, so I (reluctantly) told him that I’ll stick with the Rialto.
So then he asked if there is anything else he can help me with, then I told him that we will probably need internet access. He said that’s not a problem. I also asked for some extra keys. He smiled and typed away. Then it’s the usual directions and comments, and we were on our way.
I opened the booklet that I got, he gave me 4 keys. There was also a $30 dollar dining credit notice for Tao Asian Bistro (a $30 dollar meal deduction if we dine at Tao and charge it to the room), a $20 dollar gaming credit notice (redeemable at the cashier), and high-speed internet access (which I always need).
When I was doing video-checkout the next morning, I wasn’t charged for the internet access. I didn’t use the dining credits.
Overall that was great. $20 got me a much bigger room (1400 sq. ft vs the 1100 sq. ft that I booked). Even though I had to turn it down, I received other bonuses that were awesome.
Asked her if there was anything better she can upgrade us to, and she said strip view for a extra XXX per night, i declined and asked if there was anything she could do for a tip? she said no.
(thinking back on it now seems i didn’t do it slick enough)
Got a $129 rate using a code provided on FW for a two nights’ stay, during check in handed a 20$ bill folded between licence and credit card. Asked if there were any “complementary upgrades” available. She pocketed the $20, and asked if I would prefer a room with a strip view. Ended up on the 20th floor. Very nice view, especially at night.
Well worth the money.
Bid through Priceline w/ two nights’ stay, during check in handed a 20$ bill folded between licence and credit card. Asked for a room w/ strip view and the clerk asked if I needed any change w/ that $20 and I said no. He quickly put the bill in his pocket and quickly found what we asked. Also got some coupons ($25 slot credit, 2 for one spa pass etc.)
About Priceline and the Venetian. I tried the $20 upgrade trick when checking in. I was politely told that I had reserved via Priceline and it WAS NOT UPGRADABLE unless I paid another $50 a night. I politely said no and the clerk politely returned my $20 with my room key. I got a room on the same level as the pool with a view of some bushes, the building lights and a wall. Only paid $109 for the beautiful room which is really like a suite so I wasn’t unhappy but NO VIEW whatsoever. If your first trip to Vegas get a room with a view and don’t use Priceline.
I leave for London and Paris Friday night. Reserved both hotels through Priceline. I’ll let yo know what kind of room I get at the London Hilton Metropole and Mercure Paris Tour Eiffel Suffren hotels.
I just got back from the Venetian, too. It was only a one night stay, but I used the trick (hoping to get a really really big room – 1400 or 1500). The clerk was discreet but didn’t try to hide the folded 20, and upgraded me to an 1100 sq ft suite on the 31st floor, with a view. My reservation was for a smaller suite, without a view, and probably on a much lower floor. I did notice that the desk clerks had supervisors watching them as closely as if they were card dealers so I manueuvered my way to one who was beyond their earshot. One thing that I did differently than you was that I was clear that I was interested in a *complimentary upgrade*. If she would have asked me what the 20 was for, I would have straight up told her that she could keep it if she could find me a complimentary upgrade. If a person is that clueless that they don’t know that they’re being tipped for special treatment, they’re probably not going to catch on after you tell them that the 20 is “for you”.
Just came back from the Venetian. I asked the girl during registration if there were any upgrades while handing her my credit card and a folded $20 bill. She said she will check what is available. She saw the $20 and asked what it was for…I said it was for her. She said “thank you” and said she would do the best she could for me.
She quoted me an upgrade for $35 (no comps) I told her “no” and asked if there was anything else. She checked again and said no, but she could give me a room with a partial view. I asked if I could at least have a room with two queens, since I have 3 kids with me…she said that would be an extra $35. I said “no, thank you” and was pretty upset that the $20 tip did nothing. At least I was near the elevators…
Checked in at the Venezia Tower at the Venetian last week. All the rooms are suites and very nice, but I figured I would take a shot at getting up onto the concierge level which includes a little fancier room, free breakfast, cocktail hour, etc. The front desk clerk was as clueless as they come – we struck out. Very nice property though and a good deal at the $200/night rate that we paid.