Checked in around 11pm on Tuesday, 12/3 – admittedly, their system was down, so check-in was manual. But tried the $20 sandwich, asking if they had any comp upgrades they could take a look at for me – the very pleasant lady said they couldn’t do anything on their computers about upgrades, but she’d check anyway. I’m not sure if she did, as it didn’t come up again, but she suggested I come back the next day once the system was back up to ask again.
Went back early afternoon on 12/4, and was told no comp upgrades, only discounts on select suites. Disappointing, especially since I’m MGM MLife Gold / Hyatt Globalist status, but the staff was nice and the room was very pleasant and comfortable (though had a very unappealing view on the 9th floor of a parking garage.)
Tipped $50 on the first day at check in, she asked what we wanted and just said something with 2 bathrooms so she upgraded us to the Vdara Suite, still well worth the 50, then 3 days late after the weekend was over I tried my luck again with a $20, she was able to upgrade from a Vdara Suite to an Executive Corner Suite, very easy and very well worth it.
Showed up to the front desk an hour early and just waited for whatever clerk was available.
She was very kind and I paid close attention to what she did with the situation. The bill was between the two cards.
I noticed she separated the bill to her left and my ID/Credit Card on the screen of her computer.
My guess was she did that in case she could not upgrade me at least she could return the bill
I actually didn’t talk about any upgrades, at this point I feel all clerks kind of get the hint.
Our clerk then asked if I was looking for a bigger room or a view.
We chose the view and was upgraded in my opinion to one of the best upgrades for the $20 offered.
I was also very kind and talkative with her just to make everything smooth.
I actually booked my room through Hotwire so I wasn’t too sure if they would provide an upgrade but I tried with the $40 tip sandwiched between my credit card and DL – it worked! We went from the base level room (i.e. Studio Suite) to the Executive Corner Suite which had a really nice tub with separate glass shower. Additionally, it had a living room, sliding doors that separated the bedroom, a kitchen, and another half bath. We loved Vdara, it’s easy to get everywhere – it’s next door to Aria.