Planet Hollywood Review Highlights
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Planet Hollywood Details
Planet Hollywood is a Las Vegas resort and casino that was founded in 1991 by Bryan Kestner, a former actor, producer and businessman. Kestner was the founder of the Hard Rock Café, which turned out to be highly successful. He believed his Planet Hollywood venture would be equally so. The company was pretty profitable initially, but things went downhill in the 20th century. Planet Hollywood had to change hands before things started to improve.
The casino has received support from numerous celebrities. It faced a history of financial problems due to poor management and was eventually sold to Caesars Entertainment in 2010. Under new management, it has become one of the most popular casinos in The Entertainment Capital of the World.
Well Known Celebrities Support Planet Hollywood Brand
Planet Hollywood is one of the best known casinos in the world. One of the reasons it is so famous is that a large number of celebrities have endorsed it over the years. A-list celebrities that support the casino include Arnold Schwarzenegger, Bruce Willis, Demi Demore and Sylvester Salone. The casino gave many of these actors free Esops in exchange for their patronage, which helped boost the brand.
However, the value of the publicity they provided declined as they got older and their performance in the box offices started to decline. According to the Economic Times, the casino’s revenues declined after they gold older, which contributed to the problems that led to the casino filing for bankruptcy twice.
After Caesar took over the ailing establishment, it has found new ways to leverage celebrities to boost its reputation. In a rather controversial move, Planet Hollywood recently hosted a showdown between GOP presidential hopefuls Donald Trump and Marco Rubio. Planet Hollywood has also recently provided accommodations to Pitbull, Janet Jackson and other leading celebrities, which is helping improve its brand.
Britney Spears has recently spent $100,000 to make a career comeback, which includes a two-year residency at Planet Hollywood. She will be making dozens of performances at the resort, which is expected to help create traction for both parties.
Customer Reviews of Planet Hollywood
Planet Hollywood is one of the highest rated casinos on the Las Vegas Strip. It is recommended by 86% of Expedia members that have visited it.
There are a number of reasons that Planet Hollywood is so strongly recommended. It is well-known for having attentive staff and providing fun activities, both for people that want to gamble or enjoy the resort. Many people have said that it is especially good for single people, since there aren’t many kids around. However, one of the biggest reasons that many people enjoy their stay at Planet Hollywood is that it is right in the center of the Strip, which makes it easy to enjoy their stay in Las Vegas.
Showed up at the hotel desk around 7pm to check-in for our New Years trip to Vegas. I was a little skeptical because it was a holiday visit and the hotel was probably busy, but decided to go for it. Didn’t really target a specific clerk, just the first one that was available. Placed a $20 bill sandwiched between my ID and CC and gave it to the clerk. The clerk asked “Is this for me?” to which I replied “Yes, I was wondering if there were any complimentary room upgrades available?” The clerk then nodded and placed the $20 in clear view on the desk. The clerk said “Just so we’re clear, this is for my excellent customer service.” I said “Of course.” The clerk started typing and asked me if a room with a fountain view would be ok (an upgrade from my original room) and I said “Yes, that would be wonderful.” And that was it. The clerk smiled and thanked me for the tip and I thanked the clerk for the excellent customer service. Worth it. Planet Hollywood is awesome!
When I got there they asked me if I would like to check in via kiosk and I said I would wait to talk to a live person. I didn’t target any particular employee… just waited for the next available. I handed her my card and license with the $20 in between. Before I could even say anything she said “Ill see what I can do”.
She went In the back for 20 seconds and came back letting me know that she upgraded me from the ultra vista resort room to a “junior suite strip view “.
Probably the best view I’ve ever had in Vegas and I didn’t even have to ask. The $20 did most the talking.
We just walked up to the first available clerk. I greeted her, put down the 20 dollar sandwich and asked if there were complimentary upgrades available. She said she would check and almost inmediately said she had one upgrade available. She later added her manage already upgraded us this morning. I like to believe the 20 dollar worked, it doesn’t really make sense for the manager to upgrade us early in the morning way before most people check in.
We checked in at 18:30 looking a bit tired/scruffy after a 4 hour drive from Death Valley and a 3 hour shopping spree at the outlet. We booked a ultra hip king bed room, got a suite with view of the bellagio and caesar’s palace.
There were 3 clerks when I arrived. I was eyeing up the guy in his 20s where the other 2 didn’t look like they would go for it. I handed over my ID Credit Card with the 20 between. He took a peak seen the 20, said lets see what I can do. He started typing away found a fountain view room for me. He felt very bad that the room was not ready for an early checkin but still gave me the better room. Not bad for a 5 night stay.
I read about it and I wanted to give it a try. With 20$ I got an upgrade to 22nd floor premium ultra hip with mountain view room. Totally worth it.
After a long day, we finally reached our hotel around 6:15pm. Looked around but didn’t really have a specific clerk to target. Went up to the clerk and said “hi, I’m checking in.” Drew up a mini conversation with her and asked her if there were any complimentary upgraded available. Handed her my “sandwhich” and her reply was “let me see what we have.” A few minutes later, she said “I have a fountain view available.” SCORE! I was nervous as all heck trying this and it worked!
I approached the most outgoing clerk at the front desk and chatted him up on his day, his job and why we were in Las Vegas. When he asked for ID and CC I handed him the $20 dollar sandwich and asked if there was any way he could hook us up, it would be greatly appreciated. He set the bill aside and said he would see what he could do. He then waived the early check-in fee and got us a room upgrade for the same rate as the booked room. Once I confirmed the room rate he took his tip and completed the transaction.
Totally worked!! My view of the strip is amazing!! I walked up around 1:20pm to check in early… slipped him the credit cash sandwich and he smiled. He asked, “here for a special occasion?” I said “Yes, annual work trip!” He replied “very well, we will make sure you have a view of the strip so your co-workers will be jealous!” It was quick and easy… just be cool and friendly!
Originally had a PH premium fountain view king room 450sq feet.
For 30$ credit card sandwich.
Upgraded to 575 resort vista suite.
This room has a rather large penthouse like bathroom, and is pretty much the honeymoon suite. The bath tub in bathroom has a large window next to it. All windows have a great view of the Paris tower and bellagio fountain. The vista rooms are on the corner of the buildings.
Went up to guy at front deak. About 40 years old. I gave him the sandwich with 30$ in it. He put the 30 on the table and said “for the camera this money is for gratuity right” I said “yes”. He said, “I can definitely get you some free ice cream” I wasn’t sure what that meant so I just stood there while he was making moves on the computer. He said, “I can give you a vista, it’s in a higher floor with about 150 extra square feet. And has a bath tub that has fountain view”
Me = Let’s do it!
This was EDC weekend which brings around 300k to event so most hotels should have been sold out. My floor seemed to not be sold out
So I was actually comped this room through totalrewards (definitely do this if u have total rewards card) 4 nights costs taxes and fees of 150$ + 30 credit card sandwich got me the upgrade.
My room normal weekend costs 922$ to a room that would cst 1200 for extra 30$
we waited in the line for 15 mins and then when our turn came I handed the sandwich to him. The clerk was looking professional and placed the 20$ aside. He asked us what is the 20$ for I gave him a smile and told him its a tip for his service. He did lot of alterations and typed for 3 minutes. Upgraded our room to a suit with the fountain view and gave us few coupons too. He handed us some coupons too. Thanks to the clerk and Front desk tip.