Palazzo

119 Reviews
(866) 263-3001
3325 South Las Vegas Boulevard, Las Vegas, NV89109
92% got a Vegas Hotel Deal
Palazzo Hotel

Palazzo Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/0
All Time Upgrades: 92% 88/96

Room Upgrade Reports

D
01/14/2009
Tipped:  $20 Upgraded to  Luxury King View  from  Luxury King 

Got to the hotel at about 1:30pm, a little early (check-in is at 3pm). There was a short line and a gentleman directing people to which agent was open. Prepared the $20 sandwich in line. Got to the front desk and we were greeted by a young man about 25 years old. Gave him the sandwich and asked if there was anything he could do to “make our stay more comfortable.” He said he’d take care of us. We then asked for a room on the corner with a view. After some typing he said a room at the end of the hall on the 45th floor with a strip view was available but wasn’t ready so we’d get a call when it was. We left the bags with the hotel and went to lunch. About 30 min later our suite was ready.

Here’s where it got tricky. When we got back to the front desk to get our keys the clerks were different so my leverage was gone. Our keys were programmed for a room on the 39th floor, which we readily objected to. He then found us a room on the 41st floor and we went on our way. We got to the elevators and just before we got in the clerk comes running and tells us he booked the wrong room, so back to the desk we went. Ended up getting a room on the 42nd floor overlooking TI and the pool. Nice view, but no strip view.

Moral of the story: seal the deal with the agent you tip.

Was this an epic upgrade?
Dylan
12/15/2008
Tipped:  $50 Upgraded to  Palazzo Lago Media Suite (HIGH ROLLER SUITE)  from  Palazzo Bella Suite - View 

Went to the check in place. The guy was really nice and clean cut. Put a 50 and a 20 in between my credit card and ID, Handed it to him, Winked and asked if he could hook me up. After about 20 mins of him typing he said “Enjoy your stay” and smiled.

I asked him what I had gotten, he said the Lago Media suite with VIP status. I couldent stop smiling.

Lago Suite – Over 1600 sqf, 7 televisions, live plants, living room, card table, 48th floor, pool table, seprate bedroom with bathroom, work out room, powder room, media room (Basically mini theater)

VIP Status – Access to Private elevators, Private check-in area, Prioraty resturant seating, Prioraty show seating/tickets, free limo ride to the airport when leaving.

VERY NICE DEAL!!!!!!!!!!! RECOMMEND YOU TRY.

Was this an epic upgrade?
luckster
12/08/2008
Tipped:  $50 Upgraded to  Bella Suite w/ strip view  from  Luxury Suite 

i checked in around 3pm and had the sandwich ready to go. i was greeted by a male clerk around 30. he asked for my id and i gave him the sandwich and asked for a complementary upgrade. he said he would have a look. i then said i would really like two queens with a strip view. he typed for a minute and then asked if the 39th floor was high enough. i took the room and he gave me a $50 gambling credit, $50 drinking credit to LAVO and free admission to LAVO. the sandwich worked better than expected, the room was fantastic, got my money back in comps and it didnt matter that i booked on priceline

Was this an epic upgrade?
Catpuppy
12/07/2008
Tipped:  $20 Upgraded to  Luxury View Suite  from  Luxury Suite 

Very busy check-in, even though it was a Sunday early afternoon in December. Offered the sandwich immediately and asked if there was any possibility of a complimentary upgrade. She asked if we were celebrating something special, so I mentioned a few days away from the kids for my husband and I. She replied that she knows how hard it is to get away alone, and she’d see what she could do. Since she couldn’t get us into the Fortuna or Siena, she upgraded us to a view of the strip, beautiful room, AND gave back the $20!

Was this an epic upgrade?
Mr. Mojorisen
11/16/2008
Tipped:  $20 Upgraded to  Palazzo Bella View  from  Palazzo Bella 

Although I sandwiched two $10 bills between my credit card and drivers license the front desk clerk handed my tip back to me after lining me up with a strip-view room above the 40th floor. I asked him if he could accept my tip, and he said something about if I gave it to him directly so I handed it back to him and he thanked me for it.

Was this an epic upgrade?
Chevy4wd
11/10/2008
Tipped:  $40 Upgraded to  Sienna Suite  from  Luxury View 

Checked in around 9pm. There were only a few check in agents and 2 people in front of me. Upon reaching the agent, I smiled and told her that “yes, I was indeed checking in”. She asked for a credit card and a driver’s license. Between the 2, I had $40 which she immediately pocked. I asked her if there were any complimentry upgrades. After typing on her keyboard for a few moments, she excused herself to ask her manager something. A few moments later, she came back and said, “yes, I think we can have something available.” She pulls out her room guide and showed me the floor plan for the Siena Suite and asked if that was acceptable. I readily agreed it was just fine. After asking if I wanted 2 beds and a smoking/non-smoking room, she gave me a room on the 47th floor. She then recommended that we eat at Cut for a great dinner. (It was indeed a great meal).

Was this an epic upgrade?
Justin A
10/20/2008
Tipped:  $20 Upgraded to  Palazzo Bella View  from  Palazzo Bella 

Checked in quite late(about 9:30 pm), there was no line up, as it was Monday evening.
I slipped the clerk 20.00 and kindly asked if they had any complimentary upgrades, preferably a larger room, and mentioned i would prefer a strip view too, but mostly was more concerned about getting the larger, more expensive room such as fortuna or conciege bella, she offered the Bella View which is worth 40.00 a night more, since i was staying there for 4 nights i got 160.00 value for 20.00 more, it was also on a higher floor (31st?) so i am content with it although i would have loved the bigger room more.

Was this an epic upgrade?
dreincali
10/04/2008
Tipped:  $20 Upgraded to  Palazzo Bella  from  Palazzo Luxury 

This was my third time in Vegas, and only the first time that i tried this front desk tip. I had originally booked the Palazzo Luxury with one bed. As I gave her the “sandwich,” I asked the clerk if there were any complimentary upgrades, and if there was one with double bed. She saw the $20 and said she would look at the availability. She bumped me up to the 33rd floor with a nice of the strip and into a Bella Suite. She then asked if I needed any change for the $20…I said, “Nope! That’s all for you!” and she said “Thank you” and seemed grateful. It was 3 pm by the time I checked in, and she said the room wasn’t quite ready but if I didn’t mind, she could call me when it was available. I didn’t mind as my friend and I went to grab a late lunch. About 20 minutes later my phone rang, and our room was ready.

Was this an epic upgrade?
PJA
09/29/2008
Tipped:  $20 Upgraded to  "Vista" Strip View from 40th Floor  from  Basic Suite - Internet Rate 

There was a T-Mobile Event that was taking up many of the rooms and she had to search for a high floor with strip view that I wanted. She very adeptly kept the $20 out of sight and kept the registration process going quickly.

Was this an epic upgrade?
Sam
07/12/2008
Tipped:  $20 Upgraded to  Luxury Suite with Strip View  from  Standard Luxury Suite 

Palazzo is a beautiful hotel. Dropped the $20 between ID and CC, upgraded without a hitch! Great tip!

Was this an epic upgrade?