I’m a Bconnected member at the Orleans and always get comp rooms. The first time I got a comp, the room sucked, their normal rooms are not very nice, tube TV’s, several have bad views, smoke smell. I inquired about an upgrade and was told 100/night. Decided not to since I wasn’t going to be spending that much time in the room. The first slot machine I played hit for $2300.00 so I immediately went to the front desk and upgraded. The suites at the Orleans are VERY nice, almost like being in a different hotel. The next time I returned since I knew the suites were so nice, I decided to try the sandwich. Waited in line and noticed one pretty young lady who was particularly nice and seemed happy, faked a phone call to let folks in front of me go to another clerk, did a 40 sandwich, complimented her attitude, innocently flirted then told her I was tired, there for business and needed a quiet room and floor, she lit up and gave me the upgrade. Weekday about 12:30 pm
I’ve stayed at the Orleans about 7 times and they’ve never upgraded me with or without the $20 tip. Try your luck somewhere else! 🙂
I offered the sandwich with a $20 to the pleasant clerk. I asked for any available upgrades (with a smile, of course) She took the sandwich, said thank you, but there were no upgrades available at this time and gave the 20 back. She was very nice about it. I am sure that they were very full as it was President’s Day weekend and many had Monday off. There was also a slot tournament scheduled there for that week.
While checking in, grinned sort of goofily and asked, “I got SO lost coming here (from Downtown); I ended up on 95 going I don’t know where. Idon’t suppose there’s any chance of an upgrade?”.
She responded, “This is your lucky day – we’re upgrading ALL our one-night guests to suites!”.
But I did tip after the fact, in gratitude – just not TO get the upgrade.
Tried getting a suite at the Orleans for a four night stay from a Thurs to Mon. Hotel wasn’t that busy so I figured our chances we’re 50/50. Tried to better my odds by using a $50 instead of a $20. Clerk was a girl in her late 20’s. I gave her my credit card and ID and asked her if any comp. suite upgrades were available. I told her that her generosity would not go un-noticed as I tapped a $50 bill on the counter in front of her. She knew what I was up to and asked a manager. Came back and said the best she could do was $100 extra per night for the suite. I declined and got a regular standard room. The standard rooms are fairly nice for the Orleans and I didn’t figure the suite was worth an additional $400.
Husband jokingly said, “I know you’re very busy and booked pretty tight, but is there any chance I could bribe you for an upgrade?” The front desk clerk just said politely that she could check and see what the cost would be for an upgrade. My husband told her no thanks, that our room would be fine. She told him that there is always an extra charge for any type of upgrade. She said they don’t do complimentary upgrades.
She was nice about it, and did give us a room on the 10th floor with a strip view.
Got 2 rooms with staggard checking on the 9th and 11th.. I did the $20 process asked for a suite upgrade.. was told it would be anothe $100 a night.. I passed.. the girL KEPT THE $20!!.. I thought wow.. nice job.. (sic) I did not say anything.. Got to the room after a long all day flight.. it smelled like a 30 year old cigar had just been put out.. I requested a non-smoking room change, got it of course.. the beds are hard as rocks, we could not sleep.. only rested.. by the end of a week, we were so tired that the trip was basically a waste..
Everywhere you go there, it’s expensive.. the buffet was average at best, service was genneraly terrible..
Poker room was full of $$ backed local pros waiting in prey for the green visitor.. though I did alright, it was hard…
My post is consistant with the others.. I did have a talk with the asst manager about this before I departed She was very supportive and waived some fees for the trouble..
The Orleans is one hotel we will NEVER visit again. The clerk had a very bad manor about him. I tried the $20.00 tip and he just pushed it back. I thoght oh well no big deal. The room sucked.The bed was hard as a rock. The water in the bathroom had very little force.
I let the clerk know that I was there for my 10 year anniversary with my wife and asked for a possible upgrade and the clerk was unable to find anything available. He did give me my $20 back.
Got there about 1:30PM. Check-in line was about half an hour long. Handed 2 twenties between driver’s license and credit card and asked if complimentary upgrades were available for the rooms. Clerk didn’t even check and said our suites are all booked up. Clerk handed back the twenties.