I dealt with a young female clerk. It was around 6pm, not too busy. I offered $20 with credit card and ID. I asked for help with any upgrades that would impress my wife. The desk agent politely left the cash on the counter and said she would consider a tip at the end of check-in if I found her service was worth it. This seemed very formal. I get the sense the front desk management is well aware of the $20 trick and told the agents how to handle it.
After a lot of discussion behind the desk (out of sight) the agent told me I could have a better view of the volcano and I’d be on the ‘club’ floor with private elevator. My original reservation was already on the 24/25 floor (that’s what Resort Tower is, which I booked). It seemed to me I *possibly* got a volcano view for $20. Or I got the same room that I would have been in regardless of the tip. Hard to tell.
I answered ‘unsure’ to upgrade question because this result could go either way.
We arrived at the Mirage around 4pm (after Southwest helpfully lost our luggage) and got in the short check-in line. This was going to be my first time trying “sandwich” trick, so I was a bit nervous.
I approached the clerk with $30 tucked between my ID and credit card, and politely asked if they had any rooms available on the 24th/25th floor (all rooms are king, non-smoking and there is an express elevator that only goes to floors 24/25).
She grabbed the “sandwich”, and immediately started punching on the keyboard and placing some phone calls (I counted 3 phone calls total). After around 5-6 minutes, she announced that they DID, in fact, have an upgrade available, and our room would be on the 25th floor. SCORE!
It was certainly easier than I thought, and I will most definitely be tipping on check-in again!
Arrived in on a red eye flight, several of the front desk clerks were busy, so we walked up to the only available one, K. We tried the $20 sandwich trick with K, and was informed that they’re basically at capacity. I get my room keys, id, along with the $20 bill back. We were then informed that it’ll be a double queen, but they’ll hold us a king the following day.
The room we got wasn’t cleaned properly, so we spoke to the manager who was very helpful and he at least put us in for the King bed that we paid for, and a $100 credit for all the inconvience.
Checked in around 5 PM on a fairly slow Wednesday for a 2-night stay. The rate was very low for Mirage, so it had to be a fairly show couple of days. I handed the clerk the sandwich and asked for an upgrade, and she immediately left the $20 on the counter and said none were available without even checking. Sounds like management might be cracking down on clerks giving these upgrades.
Checked in for my third time at the Mirage, previous 2 worked getting me an upgrade, so I expected once again.. Gave the famous $20 sandwich and nicely asked if any complimentary upgrades were available for a tower deluxe room (if possible facing the pool). The clerk did her thing and told me none were available, but still managed to get me a room facing the pool (strip) and on the 22nd floor which was nice. So still an upgrade for me and was given my $20 back.
Checked in around 6:30 and handed a perfect sandwich. The clerk was a ~22 year old Megan. She promptly fiddled with my cards and at the end of the transaction looked down, acted surprised, and said thank you. She’s now $20 richer and I’m still in my standard room. I likely won’t try this “trick” again as it didn’t even seem to begin to work and my money was not returned.
I had booked a Resort King room my boyfriend and I approached a young woman clerk who seemed friendly. I handed her my DL and CC with the $20 Sandwiched in the middle and asked if they had any “Complimentary Upgrades available.” She said let me check and after searching the computer she said I can upgrade you to the Tower King rooms which are on the 24th and 25th floor and have there own private elevator and there will be a surprise for you later this evening. Later that night we had a bottle of champange in the room.
After reading on frontdesktip, I knew I wanted a young male clerk to check us into our rooms. My whole party was skeptical and thought I was blowing $50, but it was my 30th birthday and I figured it was worth the gamble! I sandwiched the money in between my ID and CC with the corners sticking out. I asked for any available upgrades as we made small talk. Told him we were there to celebrate my birthday and a few minutes later….BAM! Upgraded to a hella nice suite. The other people in my party didn’t try to tip and wound up getting rooms with crapola rooms with views of the A/C, which didn’t really matter because they wound up all spending their time in party central with us up on one of the top floors! It was an amazing time and set the tone for the whole trip. Can’t wait to go back in the winter of 2013 and try it again at a different resort.
We arrived at approx 11pm at the Mirage to celebrate my boyfriend’s 31st birthday and my 30th birthday. The line was extremely short with only 3 clerks running the front desk. After reading on frontdesktip.com, I knew I wanted the younger guy approx 25 years old and I knew I wanted a fab suite (did my research) in order to celebrate our birthdays in style. I sandwiched two $20s in between my ID and credit card and stepped up to the plate and casually asked if there were any complimentary upgrades available once he saw the sandwich. We made small talk–be extra nice people as you are wanting something only they can make happen– and he asked if we were celebrating anything special. After a few agonizing minutes of waiting to hear the result- wha la! “ma’am you’ve been upgraded to a deluxe tower suite.” needless to say, I could barely keep my cool because I knew how awesome our room was going to be. We had some friends and cousins who were accompanying us, but didn’t try the sandwich trick and got regular rooms over looking the air conditioning unit. Our room was on a high floor with a private elevator, facing the north end of the strip and the volcano. We were like kids on Christmas morning when we got to the room!! Way to start off the vacation right! Thanks, frontdesktip.com! I’ll have to try to sandwich from now on while on other vacations.
I founds this site a few months ago and was intrigued with the success people have had. I was traveling to Las Vegas with my wife and friends who are a couple so I figured I would give it a shot.
We arrived at the Mirage around 6pm. There was a very short line. We rolled up to the next Front Desk clerk who happened to be an attractive dark haired girl in her mid 20’s. I smiled at her, handed her my CC and DL along with a $50 bill and asked her if there were any complimentary upgrades. She said she would see what she could do. After 5 minutes of punching keys and being on the phone, she said that she would have us both a nice room in the Tower .
The rooms were spectacular. Ours was a corner room overlong the strip and Volcano while my friends’ room was overlooking the pool.
The upgrade was excellent! We enjoyed the view and the separate elevator bank. The rooms were beautiful as they had been recently renovated. Overall a tremendous success!! Thanks Frontdesktip.com!!