Harrahs

53 Reviews
(800) 214-9110
3475 Las Vegas Boulevard South, Las Vegas, NV89109
77% got a Vegas Hotel Deal
Harrahs Hotel Las Vegas

Harrahs Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 0% 0/0
All Time Upgrades: 77% 33/43

Room Upgrade Reports

jcattin
11/29/2007
Tipped:  $20 Upgraded to  Parking lot view with 1 queen and a couch...  from  Strip view room with 2 queens 

I tried this tonight, I was with my dad and I told him exactly what to do and say. Then when she asks “How may I help you?” he replies to me and says “What a I supposed to say?”….idiot.

So I just take over hand her the DL, $20 and CC and ask her if she has any complimentary room upgrades available. She says she has to ask her manager, he makes a phone call and then she says “Good news” and proceeds to tell us that they do not have a suite with 2 queens but they do have a suite with 1 queen and a couch.

This is my first time in Vegas and after watching the show Las Vegas and seeing movies of Vegas when I thought I was getting a suite I had it made. Then we get to the room, I wouldn’t call it a suite, its dirty unwashed windows over look a few parking lots…oh well, next time I am going to try a nicer/newer property.

Was this an epic upgrade?
Bill
11/17/2007
Tipped:  $50 Upgraded to    from  Luxury 

I was going to first try the trick at the airport and if it failed there, try at the hotel. Unfortunatel,y the Harrahs airport check-in was closed and doesn’t look like it’s been open in a while as there were no desks, papers, or anything in there at all.

I approached a young girl at the front desk, maybe mid 20’s, was very polite, very nice. I held a $50 bill in my hand rubbing slightly, but discretely, against my credit card. She glanced down and clearly saw the $50 and smiled but when I ask for the complimentary upgrade she explained that due to not pulling proper permits, over 900 rooms were shut down, which included over 250 of the just less than 300 suites Harrah’s has. I originally checked in at around 12:30 and the room wasn’t ready so I was told to check back in about an hour or so and to just go back to the information desk to see if the room was ready.

I went to the information desk about 3pm and tried the trick again, the woman was very nice told me the same thing the first one did. Next to me was another couple who tried the trick as I could see the $20 bill and the credit card sitting on the desk, but the clerk just said, “best I could do was the 10th floor” and gave the couple their $20 back.

At 3pm the room wasn’t ready AGAIN so I was told to come back at 4 and it would be ready. Being a persistant bastard, and a different person behind the desk, I figured I would sort of try again. I was polite and ask if any suites happened to open up (didn’t show the $50 bill this time). I AGAIN heard the story about the permits leaving very few suites available but this clerk went on to explain how the front desk folks aren’t happy because they normally get a commission for upselling the suites, but since there are so few available, only the casino hosts can assign suites at the moment.

I’m pretty sure the first girl would have been glad to take that $50 and run and put me up in a suite if she could. She kept looking at it and apologizing and saying she wishes they had some available.

If you’re banking on getting a suite at harrahs, I would certainly check to make sure their suites are back in commission first, otherwise your chances aren’t going to be good.

Was this an epic upgrade?
Carol
10/07/2007
Tipped:  $20 Upgraded to  none  from  standard 

Harrhs rooms are small.when asked for a upgrade was told they are only given out by hosts. front desk clerks are not allow to give upgrades.said they could be fired for that.

Was this an epic upgrade?
MIkron
08/19/2007
Tipped:  $20 Upgraded to  Renovated Deluxe Room  from  Deluxe Room 

The clerk we spoke with was actually the Front Desk Lead. Not sure if this helped or hindered the experience. He offered an upgrade for $50 a night before even taking the credit card and license with the $20 tucked in. He told me there were no complimentary upgrades available, then saw the $20. He told me that he was putting me in a renovated room with a flat screen and a TV in the bathroom. We probably could have gotten this one with or without the $20.

Was this an epic upgrade?
MDanbom
08/15/2007
Tipped:  $20 Upgraded to  Standard Room /w View  from  Standard Room 

Believe me when I say I tried to go to the young-looking girl, but this old bat waved me over since I was the only one there. I slipped her a $20 between the CC and ID and asked her for a nice room. She said she could give us a great room, but we’d have to have two queens. I figured that would be okay, and the room was pretty nice, older mardi gras tower but great view of the strip. The couple we went with did not slip a $20 and got a crappy view on the 11th floor. It turned out to be a good thing that we had two queens because the couple we went with got into a fight. The girl locked the guy out of their room when she found out he went to a club after she passed out, so he had to sleep in our other queen. I went to the club with him, but my girlfriend didn’t care, she trusts me.

Was this an epic upgrade?
T.P.
08/11/2007
Tipped:  $50 Upgraded to  re-furbished  from  standard 

Was my brother-in-laws 1st time in Vegas so wanted him to have a good time , checked in around 1 p.m. 1 st clerk available was female and on the mature side. Slipped a 50 in between hoping the extra would help She checked for about 5 min. , couldn’t find a suite , but did gets us close to each other for rooms , upper floor , away from carnival court side , refurbished room w/ plasma tv in bathroom and bedroom , king size bed (very comfy by the way) got most of what we tried for very pleased with out come ,brother/sister in laws were also very happy. Successfull ? YES !!

Was this an epic upgrade?
Art
07/29/2007
Tipped:  $10 Upgraded to  newly remodeled mardi gras tower  from  standard 

On a business trip. Did the sandwich and asked for any possible upgrades. He looked for quite some time and finally said, “I can’t find a suite with 2 beds” — which we needed. He offered a one bedroom suite with a roll out but neither one of us would have wanted the roll out. He did give us a newly remodeled room with a flat screen in the bedroom and bothroom. He gave back the $20 and I replaced it with a $10 for taking the time and for the slight upgrade we did get.

Was this an epic upgrade?
mark
06/24/2007
Tipped:  $20 Upgraded to  standard  from  standard 

DID NOT WORK. WAS TOLD ONLY UPGRADES CAN BE DONE BY A HOST. THATS THE PROBLEM WITH HARRAHS, YOU NEVER KNOW WHAT ROOM U R GETTING.. YOU CANT EVEN CALL AND ASK TO RESERVE A SUITE. THEY DONT SELL THEM. THEY ARE ONLY GIVEN TO PEOPLE THAT ARE HIGH ROLLERS.

Was this an epic upgrade?
Nick
06/18/2007
Tipped:  $20 Upgraded to  Mini-suite  from  Regular room 

Smooth transaction. Clerk knew exactly what was going on when he saw the $20.

Was this an epic upgrade?
SourDieseL
03/02/2007
Tipped:  $20 Upgraded to  Luxury-ROH  from  Luxury-ROH 

Ok first off, I figured since I was staying at Harrah’s for an extended period of time (9days) that perhaps they could upgrade me to a room with alittle more space or a view of the lake. I would imagine a $100 tip be more than sufficient, then again I was hesitant once I saw the elderly lady behind the check-in counter. I decided to proceed with the tip between the credit card and ID. I initiated the conversation saying that we are finally happy to get here since they had just got a bunch of snow and that we look forward to spending such a duration with the hotel. I handed over my id, card, and tip package while asking if there were any complimentry upgrades. Before she even looked at my ID, she had already denied me saying oh we are completely sold out to which I replied I understand. She then proceeded to look at the tip and graciously said I hope you did mean to give me this. I agreed and she returned my money.

At the current time, I do not see myself returning to Harrah’s Hotel in South Lake, I would suggest Harvey’s or Mont Bleu over Harrahs. The staff and amenities seem to be run down as if they tried to renovate the hotel but did a poor job on the details.

Was this an epic upgrade?