Arrived at 6:30pm on a Tuesday evening, on my check-in date. Did the line, was not particularly busy, only a few people ahead of me. My turn came up and I chose whoever was available.
I chatted him up, asked how busy it was during the previous weekend and when he asked me for my DL and Credit Card I handed him my premade sandwich and said “do you have any complementary rooms available for upgrade?”
He grabbed my DL and Credit Card and cleverly put the 20 in his pocket. He typed away and found me a room.
Didn’t target any clerk, just spoke to a very friendly Filipino Girl at around 10am to check in and asked her if we could get any complimentary upgrades. Put the $50.00 in between my booking sheet, passport and credit card. Wasn’t able to check in straight away but when we came back at 3pm she advised us that we were upgraded to the HRH Suite. Massive Win.
To be honest is was very easy… It wasn’t busy when I checked in and I began by chatting up the girl at the front desk a bit, when she asked for my ID and credit card I slipped her the “Sandwich” and while doing it I asked in a pleasant voice, “Do you think you have any complimentary upgrades available?” and she said ” I’m sure I can find something”. She seemed very surpised for the $20 tip. I’m not in the penthouse, but I believe my $20 was money well spent!!! Great advice!
It was a late birthday trip for my girl as she had just turned 22 on Oct 21 and I wanted this to be a special trip. I had already booked our room at the Hard Rock, but did a little research on getting room upgrades and found your site. We arrived in Vegas about 10:30am and decided to go ahead and pre-register. I already had the sandwich ready to go. I went to the first clerk that was available. She was an attractive girl maybe 24yrs old. I chatted her up a bit, telling her about my girl’s recent birthday. She asked for my ID and credit card. I handed her the sandwich and asked if there were any complimentry upgrades available. She took the sandwich and without any hesitation said “let me see what we have” She then said she could upgrade us to a deluxe suite with a pool view!…and we were able to check in early rather than wait around till 3p…so awesome. Initially I didn’t know if it would work because it was Halloween weekend and there were several big events going on that weekend, one being the UFC fight. All in all had a great time with an incredible room. Will definitely use this technique again!! Thank You!
Sandwiched a 20 between ID and CC, asked if upgrade was available and offered Paradise Tower with 2 Queens. Changed bed preference to 1 King and HRH opened up.
I’ve been upgraded 85% of the time I stay here by just being friendly and patient with the desk staff. I’ve haven’t tried the sandwich trick (most of the time, they upgrade me to the pool view of the same room I’ve booked without asking).
I checked in at around 1PM on a Wednesday and I was staying until Sunday. I did not target anyone in particular but I got a very friendly african american girl. Her name started with an M, but Idon’t recall it exactly. I was very direct and walked up and said “is it true you guys cannot accept tips any more?” Her response was that she was new but had never heard that. So I said, quite obviously, “oh excuse me while I turn around” and I reached into my pocket. I intended to pass her a $50 sandwich, but she made it clear that they were EXTREMELY booked for the weekend I was there. I knew that was the truth because there was some music rave in town that was supposed to draw over 200K people. I requested specifically a room with two beds that were in different rooms (angling for a Panorama), She actually went in the back supposedly to ask what she could do, and came back to say the best she could do was a better view because they were so booked. But she was pretty clear about the fact that she would have done the Panorama if it were available. I had both a $50 bill and a $20 ready. I gave her the $20 because it was not much of an upgrade. But it did work and I guess they are still accepting tips at the PH. Good luck!
Checked in at 3 PM on a Sunday for 2 nights. Waited in line and got waved over by a managerial-looking lady, so I was a bit worried. Handed her the sandwich, asked for the free upgrade and she said she’d see what she could do. She asked if I’d like a bigger room in the older Casino tower, or something in a newer tower. I asked for the new tower. She gave me one of the best non-suite rooms in the hotel: corner king on the west side of the Paradise Tower, with views of the pool and the strip. That’s the 2nd time I’ve gotten a corner king with the $20 trick at the Hard Rock. Well worth the investment!
I was at the Hard Rock for 4 nights and gave a 30$ to the girl at the frontdesk. She gave me a big suite instead of a classic 2 beds room. My friends tried too and got a view upgrade. Nice stay!
Booked a room in the newest all-suite HRH tower for a very busy weekend in Vegas (St. Patrick’s day, college spring break, first weekend of March Madness). Checked in around 4 PM on Friday. Handed the clerk the sandwich and asked for any complimentary upgrades. Clerk searched pretty hard but couldn’t come up with much. She did offer a suite in the Casino Tower, but the standard HRH rooms are nicer, so I stuck with what I had. Clerk kept the $20. This has worked before for me in the Casino and Paradise towers, but in the HRH tower there just isn’t much you can get upgraded to, especially on a busy weekend. Still had a great room though!