We arrived early Sunday afternoon. A couple of hours before check in. My wife was a little suspicious of the sandwich but agreed to the plan. Carson Tower Front desk was not open but was informed by a sign on the counter to go to Gold Tower front desk. We went to the Rush Tower front desk instead. We were met by a young man who said he could take care of us. I informed him we were checking in for a two night stay. I handed him my I.D., credit card, along with a twenty wedged in between them. Then I asked him if there were any complimentary upgrades available. He took the sandwich & said he would see what he could do. A few minutes later he said he was moving us to a deluxe guest room in the Rush Tower & we would be much happier with this room. We were very happy with the upgrade. Bigger rooms, robes, awesome bed, spacious sitting area/couch with a great view, and all in a fancier, quieter Tower. Thanks.
On a wednesday at noontime, next available clerk was a younger man. Had my bill pressed ever so tightly between my CC and DL.. Clerk could tell what was going on, let cards fall lightly on desk, and with his pinky finger tapped the $20 right under his keyboard (I have been practicing this at home). Received a nice upgrade for a 7 night stay.
Asked for an upgrade was told no , but I could purchase one for $20 for my two night stay. Got a view overlooking the pool.
I checked in at 2:30 AM on a Sunday night. When I got to the front, before I even had a chance to ask for an upgrade, the clerk said they were all booked and they would be upgrading me to a 1500 sq ft Spa suite from a regular room. Stayed in it for two nights. Best upgrade ever!
My brother and I were out for a two-day getaway. Checked in early (about noon), it was fairly busy. Check-in person was a 30-something lady, gave her the sandwich and she returned my $20 immediately saying that the Carson tower was sold out and there were no upgrades available. There was an older woman nearby who looked like a supervisor, so perhaps she wasn’t willing to look in one of the other towers because of that.
Check in late at nite. Asked for complimentary upgrade, was told none available.
Tried at the front desk on a Saturday night, no wait in line, but the clerk immediately handed back my twenty without much comment, other than I can’t accept this.
Young Asian women she was the 1st clerk available. It was around 4pm. I put the 20 between my ID and Credit Card said if there were any free upgrades to a larger room it would be apreciated. She saw the 20 and kind of hesitated(I think her superviser was standing behind her) and said ah in a kink of suprised manner. She then started typing and showed me a Rush Tower Standard Room. I told her that it didn’t have to be in the Rush Tower(this was what I was afraid of because my object was to get a larger room(suite) not a fancier room to the same size. She then went back to typing and said she had a Jr. Suite in the Rush Tower. I said that would be fine and thanked her for her efforts. Let me tell you that room was anything but Jr. . It was huge the Bathroom area alone was bigger than most hotels standard rooms. The Bathroom contained a seperate room for the comode. Two sinks and two lighted mirrors on opposite sides of the room, a rain shower that could have held 4 people , a seperate bathtub and a large walk in closet. The living area had two 40-46 inch flat screen TVs and a large L shaped Couch. All and all it was well worth the 20
Got in around 3 pm on a sat. long lines waited about 20min to check in! So had to go to the first available agent (male mid -late 20’s) handed him my I.D. and card with a sandwiched $20 and asked if the was any complimentary upgrades and he said let me check and he started typing for a minute or so and said sorry he doesn’t see any do to such a busy weekend (UFC, Huge star trek convention, B Boy champ.)! He handed me back the $20 so i proceeded to tell him that it was me and my girlfriends time to vegas together and i wanted to dazzle her! So he said let me check again and he pulls up some paper wok for me to sign about the room and he said “I got a gold card room for you and your girlfriend!” So i gave him a hand shake with a palmed $20 for the sly transfer! As i started to walk away he stopped me and said “Oh, maybe this can help you out as well!” and brought up a huge coupon booklet!
Went to check in on a Monday afternoon (around 2pm), went up with my $20 sandwich in a hope of upgrading from my base Carson Tower King room to a Rush Tower King room… no go. The hotel was unfortunately completely booked up – and I pretty much confirmed this ahead of time with their hotel website… but you never know with late cancellations. Kudos to the desk person for checking for me at least!