Came in just after midnight on a Tuesday with nobody in line. Front desk lady was very nice and accommodating. I had asked if there was a possibility of getting a complimentary upgrade with a room with a wetbar knowing that was my best bet for a small upgrade. I ended up getting a smoking petite suite. Overall big bang for $20, I was nervous about reading some reviews about the hotel being dated. From inside this room I cannot tell. The other members of our group are staying throughout various locations across downtown and we decided that my room is going to be the pregame for the boys and getting ready for the girls.
I checked in with a friend. We had two separate reservations. I tried the sandwich and was instantly upgraded to a very nice petite suites. My friend did not do the sandwich and although we checked in together with the same clerk, he did not get upgraded. I must say – the sandwich works!!
We got to the hotel late probably just after midnight. There was a young lady and a more middle aged large man. I was walking up hoping for the young woman but the man came over and I saw he had the managers tag on, so I thought for sure it wasn’t going to work. When he asked for my credit card and ID I slipped a twenty in-between them. I said “I was wondering if you had any complimentary upgrades our anything right now, we are on or honeymoon.” He took it all but when he saw the twenty he said sorry but no and handed it back. I said ok, thank you anyway. He started typing away on his keyboard and just casually talking to us about our honeymoon and after a moment said he did have a room upgrade available after all. I handed him the twenty back and he casually put it in his jacket. He handed us two room keys. We had been moved from floor three to floor eight. This room had a little entry way the door and bathroom were off of instead of just being off the bedroom. The bathroom was way nicer than the one we booked. It had a beautiful all glass and stone shower with three adjustable shower heads and a very modern/ artsy style sink. The rest of the room was the same. However being on the eighth floor seems way better. This hotel is on Fremont street and you would bee able to hear all the outside noise all night, but on the eighth floor we were high enough to not hear anything. Plus the manager went out of his way to make sure we were happy every time he saw us.
All in all worth trying. The room upgrade would have been 32$ a night more so for twenty dollars we got a room worth $192 more. I was a little embarrassed when I thought it didn’t work but it went great.
I approached the next reservationist in line. Gave her the “sandwich” to which she broadly smiled. It was early morning which may have not worked to my favor. She was very sweet and I asked for an early check in and a “extra nice room” (maybe a mistake in wording.)
She asked which side of the tower I preferred and indicated she had to “steal a room from someone else.” When I got there is was the same standard room as I had booked. I was disappointed and wondered what I had spent the $20 for. Next time I will be a little more specific, although this has worked for me in the past here doing it the same way.
I travelled in December 2019, in the check in process I slipped a $20 bill in my passport and kindly asked the staff member if there was a chance of an upgrade? No problem sir was the reply, upgraded to south tower, deluxe well away from lifts, really quiet room, more than happy.
Checked in. Upgraded to newly renovated room without asking!