We walked in to the flamingo hotel to checking in and looked at the front desk help and chose a young lady in her 30s with short dark hair who was very nice. we had got our room on Hotel Tonight for $45 and assumed it was a GO room only to find out it was a standard King. We had heard some horror stories about the standard rooms at this hotel so I decided to try the $20 sandwich and it was not successful. She said very politely I can keep the tip but I still have to charge you for the upgrade there are no free upgrades today. I politely took the money back and paid the $30 for the upgrade for the GO room. Oh well you win some you lose some.
Checked in around 5pm on a Wed. Line was too busy to target so we just got the next available which was a woman in her early 30’s, glasses and medium-short height.
Put down $50 bill with card and ID. Said it was wife’s bday and our anniversary (which happened to be true). Asked if she could do something special for us with a room upgrade, meals, whatever.
She said I had booked one of the old/cheaper rooms and she was going to have to upgrade me since none of them were ready now anyway. Also gave me a whole $10 food credit. Also asked if I wanted a higher floor with a better view.
Near end of check-in I was thinking (well, maybe she just didn’t SEE the $50? since she made not mention). And I’m thinking “I’m not getting anything extra to speak of here. She did scoop up the bill and said “…and thank you for that.” at the end. I left thinking maybe it was one of the “sneaky surprise” upgrades since I didn’t know the layout of the hotel/room numbers.
Go to the room – seemed like a totally normal room to me – no upgrade and “the view” was of the courtyard anyway… It was also *literally* 5 doors from the absolute farthest I could be from the elevator needed (for convention floor). Not impressed and since the room smelled a bit like smoke anyway, went back down to same person at desk.
She re-booked me to another room with a whopping $20 extra food credit – since I had to hike my gear all the way up and down twice, good with me. While this was on a lower floor, it was 2 doors farther from the elevator. So felt like the $50 was neutral or even might have backfired.
I would NOT do it over again with her…
We booked the fab room which is the cheapest room available. We didn’t get a great upgrade for our room because we stayed at the hotel during the week before memorial day (Thursday-Saturday). However, a clerk was able to upgrade my room to the highest floor with strip view.
We tried the $20 tip on a Friday to Monday trip in February 2019. Checked in around 3:00 pm and the line was short to check in. The desk agent took the sandwich and set the $20 aside. She looked around in the computer and came back with two options for the booked Go Room | 2 Queens | High Roller view. Option 1 was a one bedroom something (maybe a suite) on a higher floor with view of the High Roller or Option 2 a larger Go Room on the top floor with a Bellagio fountain view. We took the Option 2 that turned out to be a room on the side facing The Cromwell Hotel and the Drai’s Nighclub on top of the Cromwell. The room was nice and larger with an extended pop out area near the window. BUT come 10:30 pm the Drai’s Nighclub opened up and could hear the music and DJ on the microphone until 4:00 am at closing time. Could feel the beat of the music and hear clearly what was being played.
The next day we went to inquire about changing rooms and the desk agent said that there is noise from all the sides facing toward the strip with another nightclub across the strip and the LINQ promenade. Ended up switching to a High Roller Go room and learned a lesson. Should have taken the other option the first desk agent offered.
Me and 3 friends booked a hotel stay (2 basic rooms) at the Flamingo from Oct 25 to the 29th (4 nights, Wed-Sun). When we arrived at the front check-in, an employee tried to convince us to use the self-check in. Knowing we wanted to try the front desk tip, we passed. We spoke to a very enthusiastic man and slipped him $40 ($20 for each room), asking for an upgrade to the GO room or something with a fridge. As soon as he saw the money, he thanked us and told us he’d see what he could do. The best he had to offer us was instead of a $25 fee to upgrade (per night, per room) he could offer it to us for $15 (per night, per room). Shot down. We took our money back and left it at that. Worth a try.
I checked in around 6pm on a Monday, and there was a huge line. It took almost an hour to get to the front counter but when I did I was helped my a guy in his late 20’s. I decided to be extra nice to him just so he would be more likely to upgrade me. We chit chatted while he looked up my reservation and then when he asked for my licence and credit card I put 2, 10$ bills in between and he saw me do it and said ” ah the old sand which trick” and laughed and then went typing away and before I knew it he asked if I had ever stayed in a go room before and I hadn’t so he upgraded me to that room. It was a lot nicer than the basic room and I was pleased with the upgrade.
I didn’t target anyone and just went to the next open clerk – An older guy maybe in his 50’s. It was after 9:00pm on Thursday night. I handed him the sandwich and said “Anything you can do to help get us a complimentary upgrade would be appreciated”. He got us on the 20th floor with an amazing view of the Strip. It would have been about a $45 upgrade normally so for the $20 I’m still considering it a win.
Checked in at 3pm and we didn’t target anyone. She was under 35 yrs old. We thought 40 could possibly get us a great upgrade and we were staying 5 nights.. Celebrating a birthday. The woman was very sneaky and said she had an executive suite for us after getting the 40 with our license and credit card. We were very excited being that we booked a basic room. We get to our room and was disappointed to see it was the exact room we booked. I was furious and marched down to front desk and nicely asked if there was a mistake. She explained no and claimed our room had more square footage.. I had to get very blunt with her and say hey I thought we were taking care of each other here.. I’m sure there is something you can do to take care of us like we did for you.. She gave us a high floor with a sliggt strip view.. And some buffet Comp dollars.. So my 40 dollar tip got me 30 dollars in food and a different view. I don’t consider this an upgrade.. Just me recouping most of the 40 I laid out so I didn’t walk away feeling completely screwed.. Just aggravated at how she was a deceiving front desk clerk. Shame on her.
My wife and I stayed for three nigths in early October, 2018. We waited in a pretty formidable line and avoided using the kiosks as I was hoping for an upgrade. The draw was a 30-something gal who smiled and welcomed us. I delivered the sandwich and the greeting. She pecked and looked and we ended up with an upgrade from a bottom-of-the-line room to a newly-remodeled one. The view was poor, proximity to the lifts was poor, and all around the hotel itself was a bit underwhelming, but the room itself was quite nice and clean and, in fact, newly remodeled.
The young lady clarified at the end that the tip was solely for her excellent service and had nothing to do with the upgrade, which I wholly reaffirmed to her.
Our reservation was for a Fab King room. We presented $20 bill in our stack of platinum TR cards and CC and IDs at checkin and asked the clerk “would you happen to have a complimentary upgrade available to a Go Room with a fridge?” She slid the 20 aside and said she would check in a bit. She tapped around confirming our reservation details and then said she did not have a Go upgrade available but would be able to give us an Executive King with fridge and coffee maker. This was on the 27th floor and was a bit larger than our reserved room. I responded that would be great! She then proceeded to tap around stating she could probably find one with a decent view too…yep decent view of strip. I thanked her and said how much that we appreciated that. She handed us keycards and waters! As we thanked her again and turned to walk away, she picked up the $20 and thanked us:) We got up to our room to find a full-on center strip view on the 27th floor!!!!!! Very decent and comfortable room with coffee provided daily – this alone saved us more than the tip to upgrade!