Cosmopolitan

33 Reviews
702-698-7575
3708 Las Vegas Boulevard South, Las Vegas, NV89109
59% got a Vegas Hotel Deal
Cosmopolitan Hotel Las Vegas

Cosmopolitan Review Highlights

Recent Hotel Deals & Upgrades

Recent Room Upgrades: 100% 1/1
All Time Upgrades: 59% 10/17

Room Upgrade Reports

JAY
11/20/2018
Tipped:  $50 Upgraded to  Terrace Studio - Fountain View  from  Terrace Studio - Fountain View 

Already booked an upgraded room but figured I would try the trick to see if anything nicer was available. Checked in around 9:30 pm on a Monday. Couldn’t target a specific clerk. Only a single line of guests to alternating clerks. Clerk was pleasant but seemed somewhat indifferent. She saw the 50 I placed between my drivers licence and credit card and thanked me. I asked if any comp upgrades were available and she said only if you pay the additional room rate. Little disappointed but still ended up with a nice view of the Billagio fountains so not all bad.

Was this an epic upgrade?
Eric
12/09/2016
Saved:  $$0 Tipped:  $100 Upgraded to  Terrace Studio  from  City Room 

Attempted with $100 bill. The receptionist immediately placed the $100 back on the counter and would not accept. Offered me to upgrade from basic room to Terrace Studio for $35/night, which was about the price difference between the two.

Was this an epic upgrade?
James
03/26/2018
Tipped:  $20 Upgraded to  Wraparound Terrace Suite  from  Terrace One Bedroom 

It was around 2:30 pm when we checked in, I chose to line up at the front desk furthest away from the autograph lounge. I smiled and gave her the tip and she said, I have you booked in a wraparound terrace suite fountain view on the east tower

Was this an epic upgrade?
Mari
11/26/2019
Tipped:  $20 Upgraded to  Terrance One Bedroom - Fountain View  from  Terrance One Bedroom - Fountain View 

Checked in around 12:30 PM on Monday, and there was no queue . Couldn’t target a specific clerk, so we got a young and sweet lady. I went forward asking if it would be possible to get a complimentary upgrade, and she mentioned that the room we have is already quite nice, but she’ll still check for us. After checking, she told us that unfortunately there weren’t any complimentary rooms available, but we could spend $85 per night to get a terrace suite fountain view upgrade. We didn’t find that really appealing, so we stayed with our one bed room without paying the tip. However, the room we got was on the 58th floor at the Chelsea tower and had a stunning view of both the Bellagio fountains and Eiffel Tower! By the way, a couple next to us seemed to have got an upgrade with $50. Super awkward when our clerk told us that there weren’t any complimentary upgrades while the other clerk next to her was putting his $50 tip in his pocket.

Was this an epic upgrade?
Richard Birchall
09/30/2019
Tipped:  $40 Upgraded to  Terrace Studio - Fountain View  from  City Room 

The Cosmopolitan does not allow you to pick a check in clerk, you go with whomever is available. We had a very nice lady when we checked in around 10:30pm. I put 40 dollars in my passport and asked if any upgrades were available. She immediately separated the money and got on the phone.

Unfortunately, no room upgrades were available, however she did move us from a city view to fountain view. I say no upgrades because this is what the clerk told us. She also gave us a $50 room credit.

It was worth the attempt as the lady was kind, courteous and willing to give us a room credit.

Was this an epic upgrade?
Charlie
07/02/2019
Tipped:  $40 Upgraded to  City Room  from  City Room 

First time in Vegas. Checked in around midnight on a Thursday night. No clerk targeted. Gave the clerk $40 in between my license and credit card and said we would appreciate if there were any complimentary upgrades. She made a phone call and said no but did hand me back the cash.

Was this an epic upgrade?
Matt
06/27/2019
Saved:  $NONE - out $20 Tipped:  $20 Upgraded to  Terrance One Bedroom - Fountain View  from  Terrance One Bedroom - Fountain View 

Arrived around 430pm for checkin on Sunday June 23, 2019. No option to pick a clerk, just had to take thee next available clerk. He seemed pleasant, young man so we went for it.
Sandwiched the $20 and asked if any complimentary upgrades or bonuses were available. Said he’d be happy to check. We had booked a Terrace one bedroom fountain view which was already a decent level room, not many categories above this and honestly this is the room type we wanted for the view, etc but figured we see how this went and what we may be able to get. He did some typing, made a phone call, the whole deal. came back that at this time there weren’t any room upgrades, but he could make sure we got a high floor, and that he’d apply a $75 credit for food/beverage to our account. This was great, a win to spend $20 on the tip for $75 in credit. All was well and we had a great stay. Upon checkout though there was no $75 credit on our account. Tried to get this rectified at checkout, but to no avail….agent and manager said simply they don’t provide complimentary upgrades, or credits. Its not something that would have been done…and as I had no paperwork confirming this I was out of luck…and of course that clerk was off the day we checked out. So a great stay ended on a very sour note. Ended up getting nothing for the $20 tip except some anger and frustration.

Was this an epic upgrade?
Lynn
10/28/2017
Tipped:  $50 Upgraded to  Terrace Studio  from  City Room 

Chose clerk furthest from manager.
It was 5pm.
Gave her the 50 sandwich and asked if there were any upgrades available. Told me that for 80 dollars I could upgrade. It usually cost 100.
I declined. She kept the 50 and said thank you.

Was this an epic upgrade?
Tracey Fitzgerald
09/13/2018
Tipped:  $0 Upgraded to  Wraparound Terrace Suite  from  Terrace Studio - Fountain View 

Checked in, didn’t even ask for an upgrade, was told we were getting upgraded to the wraparound terrace suite, didn’t take it too serious, but low and behold it was amazing, totally made our Vegas trip the talking point…..

Was this an epic upgrade?
Catherine Liu
12/05/2018
Tipped:  $20 Upgraded to  City Room  from  City Room 

Checked in on Monday at 2:30pm for 4 nights into a City view room with 2 queen beds via Allegiant Air booking. Slipped a $20 bill and asked for a complimentary upgrade to terrace studio fountain view with 2 queens. Agent called then went into the back for a bit and came out and said it would be a $45 extra per night or for free he can put us in a newly remodeled room on 50th floor with fountain view. We took the latter at no extra cost and he returned the $20 to us but I insisted he keep it since we were given remodeled room on high floor with fountain view. He was very appreciative and offered us a late checkout for 1:30 pm and he even sent us a box of chocolates. Very kind and nice clerk!

Was this an epic upgrade?

Cosmopolitan Details

If you are visiting Las Vegas and are staying at the Cosmopolitan Las Vegas Hotel and Casino, we think it’s worth trying the $20 dollar sandwich trick. When checking into your Cosmopolitan room, put $20 dollars between your ID and credit card and ask the clerk if there are any complimentary upgrades available. At many of the Las Vegas hotels you can get upgrades to suites!